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43
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2026-05-15T08:25:56.725714+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-15/1778 /Users/lukas/.screenpipe/data/data/2026-05-15/1778833556725_m1.jpg...
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PhpStorm
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faVsco.js – console [PROD]
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1
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monitor_1
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Project: faVsco.js, menu
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[{"role":"AXButton","text" [{"role":"AXButton","text":"Project: faVsco.js, menu","depth":5,"on_screen":true,"is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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8043719072324535154
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-8628527368849355612
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click
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hybrid
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Project: faVsco.js, menu
PhpStormFileEditViewNavig Project: faVsco.js, menu
PhpStormFileEditViewNavigateCodeLaravelRefactorRunToolsGitDOCKERO ₴1DEV (-zsh)82APP (-zsh)*3whisper_backend_init_gpu:device 0:Metal(type:1)whisper_backend_init_gpu: found GPUdevice 0: Metal (type: 1, cnt:0)whisper_backend_init_gpu: using Metal backendggml_metal_init: allocatingggml_metal_init:found device:Apple M1ggml_metal_init:picking default device: Apple M1ggml_metal_init:use fusion= trueggml_metal_init:use concurrency= trueggml_metal_init: use graph optimize= truewhisper_backend_init: using BLAS backendwhisper_init_state: kv self size=3.15 MBwhisper_init_state: kv cross size =9.44 MBwhisper_init_state: kv padsize=2.36 MBwhisper_init_state: compute buffer (conv)whisper_init_state: compute buffer (encode)=whisper_init_state: compute buffer (cross)=whisper_init_state: compute buffer (decode) =14.17 MB65.96 MB8.50 MB96.83 MBggml_metal_free: deallocatingwhisper_backend_init_gpu: device 0: Metal (type: 1)whisper_backend_init_gpu: found GPU device 0: Metal (type: 1, cnt: 0)whisper_backend_init_gpu: using Metal backendggml_metal_init: allocatingggml_metal_init: found device: Apple M1ggml_metal_init: picking default device: Apple M1ggml_metal_init:use fusion= trueggml_metal_init:use concurrencytrueggml_metal_init:use graph optimizetruewhisper_backend_init: using BLAS backendwhisper_init_state: kv self size =3.15 MBwhisper_init_state: kv cross size =9.44 MBwhisper_init_state: kv padsize=2.36 MBwhisper_init_state: compute buffer (conv)whisper_init_state: computebuffer (encode) =whisper_init_state: computebuffer (cross)whisper_init_state: compute buffer (decode) =14.17 MB65.96 MB8.50 MB96.83 MBggml_metal_free: deallocating2026-05-15T11:24:51.157352Z2026-05-15T11:24:58.904925Z.3mssilence (8380 samples)2026-05-15T11:25:52.668878ZROM\nframes \nWHERE\n1998292s2026-05-15T11:25:52.669117Z2026-05-15111:25:55.7125242-zshWindowHelpscreenpipe"₴4> 0(ah)Backend Chapter • 5 m leftA100% [8• Fri 15 May 11:25:56181screenpipe"885ec2-user@ip-10-20-... ₴6ec2-user@ip-10-30-...ec2-user@ip-10-...• *8INFO screenpipe_audio::audio_manager::manager: reconciliation: transcribed 50 orphaned chunksWARN screenpipe_audio::core::source_buffer: [MacBook Pro Microphone (input)] large gap on wired device: 92.6ms elapsed (expected 5.3ms) → inserting 87WARNsqlx::query:summary="SELECT id,snapshot_path, device_name, _"db.statement="\n\nSELECT\nid, \nsnapshot_path, \ndevice_name, \ntimestamp\nFsnapshot_path IS NOT NULL\nAND timestamp < ?1\nORDER BY\n device_name, \ntimestamp ASC\nLIMIT\n5000\n" rows_affected=0 rows_returned=113 elapsed=3.54INFO screenpipe_engine::snapshot_compaction: snapshot compaction: found 113 eligible framesINFO screenpipe_engine::snapshot_compaction: snapshot compaction: 50 frames, 8.4MB → 1.5MB (5.7x), 50 JPEGs deleted...
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2026-05-15T08:25:59.661603+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-15/1778 /Users/lukas/.screenpipe/data/data/2026-05-15/1778833559661_m1.jpg...
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PhpStorm
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Export Data
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1
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monitor_1
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Export preview:
[
{
"id": 32412,
Export preview:
[
{
"id": 32412,
"uuid": "0x42FB40C562A4175CBD68F18E3513461A",
"email_provider": "gsuite",
"email_provider_id": "19e1447dea629ed0",
"email_sent_at": "2026-05-10 23:45:10",
"sender": "DE ZOETEN Scott <[EMAIL]>",
"recipient": "Meg Katsiouras <[EMAIL]>",
"status": "failed",
"code": 2000,
"origin_activity_id": null,
"activity_id": null,
"created_at": "2026-05-10 23:50:09",
"updated_at": "2026-05-10 23:50:09"
},
{
"id": 32415,
"uuid": "0x425617F4C63325CBAC9E4F0F214DBBB3",
"email_provider": "gsuite",
"email_provider_id": "19e2027868a64b42",
"email_sent_at": "2026-05-13 10:05:08",
"sender": "Mario Georgiev <[EMAIL]>",
"recipient": "[EMAIL]",
"status": "processed",
"code": null,
"origin_activity_id": 80028506,
"activity_id": 80028719,
"created_at": "2026-05-13 07:10:32",
"updated_at": "2026-05-13 07:10:37"
},
{
"id": 32416,
"uuid": "0x4CD18652A4D7AA2DA5268705E3B21366",
"email_provider": "gsuite",
"email_provider_id": "19e2033ed8ea6b10",
"email_sent_at": "2026-05-13 10:18:39",
"sender": "Stoyan Tomov <[EMAIL]>",
"recipient": "Mario Georgiev <[EMAIL]>",
"status": "processed",
"code": null,
"origin_activity_id": 80028713,
"activity_id": 80028846,
"created_at": "2026-05-13 07:20:09",
"updated_at": "2026-05-13 07:20:11"
}
]
Computed
Add columns:
Generated
Transpose
Add table definition (DDL)
Output file:
/Users/lukas/Documents/jiminny_text_relays.json
Browse… (⇧⏎)
Extractor:
Extractor:
Source:
jiminny.text_relays
Add column header
Add row header
Output query to separate sheet
Help
Cancel
Copy to Clipboard
Export to File
Export Data...
|
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field","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Browse… (⇧⏎)","depth":2,"on_screen":true,"help_text":"Browse… (⇧⏎)","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Extractor:","depth":1,"on_screen":true,"role_description":"text"},{"role":"AXPopUpButton","text":"Extractor:","depth":1,"on_screen":true,"role_description":"pop up button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Source:","depth":1,"on_screen":true,"role_description":"text"},{"role":"AXTextField","text":"jiminny.text_relays","depth":2,"on_screen":true,"value":"jiminny.text_relays","help_text":"text/plain","role_description":"text field","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXCheckBox","text":"Add column header","depth":1,"on_screen":false,"role_description":"checkbox","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXCheckBox","text":"Add row header","depth":1,"on_screen":false,"role_description":"checkbox","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXCheckBox","text":"Output query to separate sheet","depth":1,"on_screen":false,"role_description":"checkbox","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Help","depth":1,"on_screen":true,"help_text":"Show help contents","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Cancel","depth":1,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Copy to Clipboard","depth":1,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Export to File","depth":1,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Export Data","depth":1,"on_screen":true,"role_description":"text"}]...
|
-8639428805025065305
|
-3331144629932161563
|
click
|
accessibility
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NULL
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Export preview:
[
{
"id": 32412,
Export preview:
[
{
"id": 32412,
"uuid": "0x42FB40C562A4175CBD68F18E3513461A",
"email_provider": "gsuite",
"email_provider_id": "19e1447dea629ed0",
"email_sent_at": "2026-05-10 23:45:10",
"sender": "DE ZOETEN Scott <[EMAIL]>",
"recipient": "Meg Katsiouras <[EMAIL]>",
"status": "failed",
"code": 2000,
"origin_activity_id": null,
"activity_id": null,
"created_at": "2026-05-10 23:50:09",
"updated_at": "2026-05-10 23:50:09"
},
{
"id": 32415,
"uuid": "0x425617F4C63325CBAC9E4F0F214DBBB3",
"email_provider": "gsuite",
"email_provider_id": "19e2027868a64b42",
"email_sent_at": "2026-05-13 10:05:08",
"sender": "Mario Georgiev <[EMAIL]>",
"recipient": "[EMAIL]",
"status": "processed",
"code": null,
"origin_activity_id": 80028506,
"activity_id": 80028719,
"created_at": "2026-05-13 07:10:32",
"updated_at": "2026-05-13 07:10:37"
},
{
"id": 32416,
"uuid": "0x4CD18652A4D7AA2DA5268705E3B21366",
"email_provider": "gsuite",
"email_provider_id": "19e2033ed8ea6b10",
"email_sent_at": "2026-05-13 10:18:39",
"sender": "Stoyan Tomov <[EMAIL]>",
"recipient": "Mario Georgiev <[EMAIL]>",
"status": "processed",
"code": null,
"origin_activity_id": 80028713,
"activity_id": 80028846,
"created_at": "2026-05-13 07:20:09",
"updated_at": "2026-05-13 07:20:11"
}
]
Computed
Add columns:
Generated
Transpose
Add table definition (DDL)
Output file:
/Users/lukas/Documents/jiminny_text_relays.json
Browse… (⇧⏎)
Extractor:
Extractor:
Source:
jiminny.text_relays
Add column header
Add row header
Output query to separate sheet
Help
Cancel
Copy to Clipboard
Export to File
Export Data...
|
47490
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NULL
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NULL
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NULL
|
|
47493
|
1686
|
45
|
2026-05-15T08:26:00.997357+00:00
|
/Users/lukas/.screenpipe/data/data/2026-05-15/1778 /Users/lukas/.screenpipe/data/data/2026-05-15/1778833560997_m1.jpg...
|
PhpStorm
|
faVsco.js – console [PROD]
|
1
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NULL
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monitor_1
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NULL
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NULL
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NULL
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NULL
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PhpStormFileEditViewNavigateCodeLaravelRefactorRun PhpStormFileEditViewNavigateCodeLaravelRefactorRunToolsGitWindowHelp> 0(ah)Backend Chapter • 5 m leftA100% [8• Fri 15 May 11:26:00ffmpeg181DOCKERO ₴1DEV (-zsh)82APP (-zsh)83whisper_backend_init_gpu:device 0:Metal(type:1)whisper_backend_init_gpu: found GPUdevice 0: Metal (type: 1, cnt:0)whisper_backend_init_gpu: using Metal backendggml_metal_init: allocatingggml_metal_init:found device:Apple M1ggml_metal_init:picking default device: Apple M1ggml_metal_init:use fusion= trueggml_metal_init:use concurrency= trueggml_metal_init: use graph optimize= truewhisper_backend_init: using BLAS backendwhisper_init_state: kv self size=3.15 MBwhisper_init_state: kv cross size =9.44 MBwhisper_init_state: kv padsize=2.36 MBwhisper_init_state: compute buffer (conv)whisper_init_state: compute buffer (encode)=whisper_init_state: compute buffer (cross)=whisper_init_state: compute buffer (decode) =14.17 MB65.96 MB8.50 MB96.83 MBggml_metal_free: deallocatingwhisper_backend_init_gpu: device 0: Metal (type: 1)whisper_backend_init_gpu: found GPU device 0: Metal (type: 1, cnt: 0)whisper_backend_init_gpu: using Metal backendggml_metal_init: allocatingggml_metal_init: found device: Apple M1ggml_metal_init: picking default device: Apple M1ggml_metal_init:use fusion= trueggml_metal_init:use concurrencytrueggml_metal_init:use graph optimizetruewhisper_backend_init: using BLAS backendwhisper_init_state: kv self size =3.15 MBwhisper_init_state: kv cross size =9.44 MBwhisper_init_state: kv padsize=2.36 MBwhisper_init_state: compute buffer (conv)whisper_init_state: computebuffer (encode) =whisper_init_state: computebuffer (cross)whisper_init_state: compute buffer (decode) =14.17 MB65.96 MB8.50 MB96.83 MBggml_metal_free: deallocating2026-05-15T11:24:51.157352Z2026-05-15T11:24:58.904925Z.3mssilence (8380 samples)2026-05-15T11:25:52.668878ZROM\nframes \nWHERE\n1998292s2026-05-15T11:25:52.669117Z2026-05-15111:25:55.7125242-zsh₴4ffmpeg885ec2-user@ip-10-20-... ₴6ec2-user@ip-10-30-...ec2-user@ip-10-...• *8INFO screenpipe_audio::audio_manager::manager: reconciliation: transcribed 50 orphaned chunksWARN screenpipe_audio::core::source_buffer: [MacBook Pro Microphone (input)] large gap on wired device: 92.6ms elapsed (expected 5.3ms) → inserting 87WARNsqlx::query:summary="SELECT id,snapshot_path, device_name, _"db.statement="\n\nSELECT\nid, \nsnapshot_path, \ndevice_name, \ntimestamp\nFsnapshot_path IS NOT NULL\nAND timestamp < ?1\nORDER BY\n device_name, \ntimestamp ASC\nLIMIT\n5000\n" rows_affected=0 rows_returned=113 elapsed=3.54INFO screenpipe_engine::snapshot_compaction: snapshot compaction: found 113 eligible framesINFO screenpipe_engine::snapshot_compaction: snapshot compaction: 50 frames, 8.4MB → 1.5MB (5.7x), 50 JPEGs deleted...
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NULL
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-5332768076002425493
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NULL
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click
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ocr
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NULL
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PhpStormFileEditViewNavigateCodeLaravelRefactorRun PhpStormFileEditViewNavigateCodeLaravelRefactorRunToolsGitWindowHelp> 0(ah)Backend Chapter • 5 m leftA100% [8• Fri 15 May 11:26:00ffmpeg181DOCKERO ₴1DEV (-zsh)82APP (-zsh)83whisper_backend_init_gpu:device 0:Metal(type:1)whisper_backend_init_gpu: found GPUdevice 0: Metal (type: 1, cnt:0)whisper_backend_init_gpu: using Metal backendggml_metal_init: allocatingggml_metal_init:found device:Apple M1ggml_metal_init:picking default device: Apple M1ggml_metal_init:use fusion= trueggml_metal_init:use concurrency= trueggml_metal_init: use graph optimize= truewhisper_backend_init: using BLAS backendwhisper_init_state: kv self size=3.15 MBwhisper_init_state: kv cross size =9.44 MBwhisper_init_state: kv padsize=2.36 MBwhisper_init_state: compute buffer (conv)whisper_init_state: compute buffer (encode)=whisper_init_state: compute buffer (cross)=whisper_init_state: compute buffer (decode) =14.17 MB65.96 MB8.50 MB96.83 MBggml_metal_free: deallocatingwhisper_backend_init_gpu: device 0: Metal (type: 1)whisper_backend_init_gpu: found GPU device 0: Metal (type: 1, cnt: 0)whisper_backend_init_gpu: using Metal backendggml_metal_init: allocatingggml_metal_init: found device: Apple M1ggml_metal_init: picking default device: Apple M1ggml_metal_init:use fusion= trueggml_metal_init:use concurrencytrueggml_metal_init:use graph optimizetruewhisper_backend_init: using BLAS backendwhisper_init_state: kv self size =3.15 MBwhisper_init_state: kv cross size =9.44 MBwhisper_init_state: kv padsize=2.36 MBwhisper_init_state: compute buffer (conv)whisper_init_state: computebuffer (encode) =whisper_init_state: computebuffer (cross)whisper_init_state: compute buffer (decode) =14.17 MB65.96 MB8.50 MB96.83 MBggml_metal_free: deallocating2026-05-15T11:24:51.157352Z2026-05-15T11:24:58.904925Z.3mssilence (8380 samples)2026-05-15T11:25:52.668878ZROM\nframes \nWHERE\n1998292s2026-05-15T11:25:52.669117Z2026-05-15111:25:55.7125242-zsh₴4ffmpeg885ec2-user@ip-10-20-... ₴6ec2-user@ip-10-30-...ec2-user@ip-10-...• *8INFO screenpipe_audio::audio_manager::manager: reconciliation: transcribed 50 orphaned chunksWARN screenpipe_audio::core::source_buffer: [MacBook Pro Microphone (input)] large gap on wired device: 92.6ms elapsed (expected 5.3ms) → inserting 87WARNsqlx::query:summary="SELECT id,snapshot_path, device_name, _"db.statement="\n\nSELECT\nid, \nsnapshot_path, \ndevice_name, \ntimestamp\nFsnapshot_path IS NOT NULL\nAND timestamp < ?1\nORDER BY\n device_name, \ntimestamp ASC\nLIMIT\n5000\n" rows_affected=0 rows_returned=113 elapsed=3.54INFO screenpipe_engine::snapshot_compaction: snapshot compaction: found 113 eligible framesINFO screenpipe_engine::snapshot_compaction: snapshot compaction: 50 frames, 8.4MB → 1.5MB (5.7x), 50 JPEGs deleted...
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NULL
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NULL
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NULL
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NULL
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47495
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0
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2026-05-15T08:26:04.636839+00:00
|
/Users/lukas/.screenpipe/data/data/2026-05-15/1778 /Users/lukas/.screenpipe/data/data/2026-05-15/1778833564636_m2.jpg...
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Firefox
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[SRD-6848] Sidekick SMS issue - Jira — Work
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jiminny.atlassian.net/jira/servicedesk/projects/SR jiminny.atlassian.net/jira/servicedesk/projects/SRD/queues/custom/37/SRD-6848...
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Feed — jiminny — Sentry
Feed — jiminny — Sentry
[JY-20906] Review of Pipedrive SDK - Jira
[JY-20906] Review of Pipedrive SDK - Jira
Pipedrive API Reference and Documentation
Pipedrive API Reference and Documentation
pipedrive/client-php: Pipedrive API client for PHP
pipedrive/client-php: Pipedrive API client for PHP
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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[SRD-6848] Sidekick SMS issue - Jira
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Usage | Windsurf
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Feed — jiminny — Sentry
Feed — jiminny — Sentry
[JY-20906] Review of Pipedrive SDK - Jira
[JY-20906] Review of Pipedrive SDK - Jira
Pipedrive API Reference and Documentation
Pipedrive API Reference and Documentation
pipedrive/client-php: Pipedrive API client for PHP
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2026-05-15T08:26:04.640018+00:00
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[SRD-6848] Sidekick SMS issue - Jira — Work
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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[SRD-6848] Sidekick SMS issue - Jira
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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[SRD-6848] Sidekick SMS issue - Jira
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Usage | Windsurf
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
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Feed — jiminny — Sentry
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[JY-20906] Review of Pipedrive SDK - Jira
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Bug - Change work type
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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Steps to reproduce
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Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Edit Customer type
Enterprise
Actual outcome
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Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
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Edit Expected outcome
The text messages to be sent via email without failures
Severity level
More information about
Edit Severity level
S2
Impact
Impact
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Edit Impact, edit...
|
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Usage | Windsurf
Usage | Windsurf
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Feed — jiminny — Sentry
Feed — jiminny — Sentry
[JY-20906] Review of Pipedrive SDK - Jira
[JY-20906] Review of Pipedrive SDK - Jira
Pipedrive API Reference and Documentation
Pipedrive API Reference and Documentation
pipedrive/client-php: Pipedrive API client for PHP
pipedrive/client-php: Pipedrive API client for PHP
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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US
Steps to reproduce
Steps to reproduce
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Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
Severity level
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Edit Severity level
S2
Impact
Impact
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Edit Impact, edit...
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2026-05-15T08:26:09.965991+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-15/1778 /Users/lukas/.screenpipe/data/data/2026-05-15/1778833569965_m2.jpg...
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[SRD-6848] Sidekick SMS issue - Jira — Work
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jiminny.atlassian.net/jira/servicedesk/projects/SR jiminny.atlassian.net/jira/servicedesk/projects/SRD/queues/custom/37/SRD-6848...
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
Usage | Windsurf
Usage | Windsurf
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Feed — jiminny — Sentry
Feed — jiminny — Sentry
[JY-20906] Review of Pipedrive SDK - Jira
[JY-20906] Review of Pipedrive SDK - Jira
Pipedrive API Reference and Documentation
Pipedrive API Reference and Documentation
pipedrive/client-php: Pipedrive API client for PHP
pipedrive/client-php: Pipedrive API client for PHP
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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[SRD-6848] Sidekick SMS issue - Jira
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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[SRD-6848] Sidekick SMS issue - Jira
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
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JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
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Bug - Change work type
SRD-6848
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Stoyan Tomov
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Description
Description
Hey team,Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:Reportedly, the text message he tried sending was only two words long.Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
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I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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Data Centre
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
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S2
Impact
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None
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None
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Usage | Windsurf
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
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Feed — jiminny — Sentry
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[JY-20906] Review of Pipedrive SDK - Jira
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Pipedrive API Reference and Documentation
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pipedrive/client-php: Pipedrive API client for PHP
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:Reportedly, the text message he tried sending was only two words long.Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
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I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
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S2
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None
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
Usage | Windsurf
Usage | Windsurf
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Feed — jiminny — Sentry
Feed — jiminny — Sentry
[JY-20906] Review of Pipedrive SDK - Jira
[JY-20906] Review of Pipedrive SDK - Jira
Pipedrive API Reference and Documentation
Pipedrive API Reference and Documentation
pipedrive/client-php: Pipedrive API client for PHP
pipedrive/client-php: Pipedrive API client for PHP
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit...
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6848] Sidekick SMS issue - Jira
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
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Bug - Change work type
SRD-6848
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Sidekick SMS issue- edit summary, edit...
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1689
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2026-05-15T08:26:17.193595+00:00
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[SRD-6848] Sidekick SMS issue - Jira — Work
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Usage | Windsurf
Usage | Windsurf
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Feed — jiminny — Sentry
Feed — jiminny — Sentry
[JY-20906] Review of Pipedrive SDK - Jira
[JY-20906] Review of Pipedrive SDK - Jira
Pipedrive API Reference and Documentation
Pipedrive API Reference and Documentation
pipedrive/client-php: Pipedrive API client for PHP
pipedrive/client-php: Pipedrive API client for PHP
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Usage | Windsurf
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
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[JY-20906] Review of Pipedrive SDK - Jira
[JY-20906] Review of Pipedrive SDK - Jira
Pipedrive API Reference and Documentation
Pipedrive API Reference and Documentation
pipedrive/client-php: Pipedrive API client for PHP
pipedrive/client-php: Pipedrive API client for PHP
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[SRD-6848] Sidekick SMS issue - Jira — Work
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Usage | Windsurf
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
Pipelines - jiminny/app
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Feed — jiminny — Sentry
Feed — jiminny — Sentry
[JY-20906] Review of Pipedrive SDK - Jira
[JY-20906] Review of Pipedrive SDK - Jira
Pipedrive API Reference and Documentation
Pipedrive API Reference and Documentation
pipedrive/client-php: Pipedrive API client for PHP
pipedrive/client-php: Pipedrive API client for PHP
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
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Feed — jiminny — Sentry
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[JY-20906] Review of Pipedrive SDK - Jira
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
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[JY-20906] Review of Pipedrive SDK - Jira
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pipedrive/client-php: Pipedrive API client for PHP
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Usage | Windsurf
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
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Feed — jiminny — Sentry
Feed — jiminny — Sentry
[JY-20906] Review of Pipedrive SDK - Jira
[JY-20906] Review of Pipedrive SDK - Jira
Pipedrive API Reference and Documentation
Pipedrive API Reference and Documentation
pipedrive/client-php: Pipedrive API client for PHP
pipedrive/client-php: Pipedrive API client for PHP
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:Reportedly, the text message he tried sending was only two words long.Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:
Drag to move
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Resize handle
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
Pipelines - jiminny/app
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Feed — jiminny — Sentry
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[JY-20906] Review of Pipedrive SDK - Jira
[JY-20906] Review of Pipedrive SDK - Jira
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:Reportedly, the text message he tried sending was only two words long.Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:
Drag to move
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Resize handle
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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2026-05-15T08:26:27.915253+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-15/1778 /Users/lukas/.screenpipe/data/data/2026-05-15/1778833587915_m1.jpg...
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[SRD-6848] Sidekick SMS issue - Jira — Work
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jiminny.atlassian.net/jira/servicedesk/projects/SR jiminny.atlassian.net/jira/servicedesk/projects/SRD/queues/custom/37/SRD-6848...
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
Usage | Windsurf
Usage | Windsurf
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Feed — jiminny — Sentry
Feed — jiminny — Sentry
[JY-20906] Review of Pipedrive SDK - Jira
[JY-20906] Review of Pipedrive SDK - Jira
Pipedrive API Reference and Documentation
Pipedrive API Reference and Documentation
pipedrive/client-php: Pipedrive API client for PHP
pipedrive/client-php: Pipedrive API client for PHP
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
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JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
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Feed — jiminny — Sentry
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Star Assigned to me...
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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[SRD-6848] Sidekick SMS issue - Jira
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
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[SRD-6848] Sidekick SMS issue - Jira
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Bug - Change work type
SRD-6848
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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[SRD-6848] Sidekick SMS issue - Jira
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
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Bug - Change work type
SRD-6848
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Usage | Windsurf
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
Pipelines - jiminny/app
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Feed — jiminny — Sentry
Feed — jiminny — Sentry
[JY-20906] Review of Pipedrive SDK - Jira
[JY-20906] Review of Pipedrive SDK - Jira
Pipedrive API Reference and Documentation
Pipedrive API Reference and Documentation
pipedrive/client-php: Pipedrive API client for PHP
pipedrive/client-php: Pipedrive API client for PHP
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Bug - Change work type
SRD-6848
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Description
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Hey team,Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:Reportedly, the text message he tried sending was only two words long.Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
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Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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US
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Start an SMS conversation with another Jiminny user and reply to each other via email.
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
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S2
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None
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type","depth":12,"bounds":{"left":0.57363695,"top":1.0,"width":0.0003324468,"height":-0.011173129},"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Enterprise","depth":14,"bounds":{"left":0.5752992,"top":1.0,"width":0.02244016,"height":-0.0043895245},"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Actual outcome","depth":12,"bounds":{"left":0.39544547,"top":1.0,"width":0.034906916,"height":-0.04269755},"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXMenuButton","text":"More information about","depth":11,"bounds":{"left":0.43434176,"top":1.0,"width":0.005319149,"height":-0.043495655},"on_screen":false,"help_text":"","role_description":"menu button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Edit Actual outcome","depth":12,"bounds":{"left":0.57363695,"top":1.0,"width":0.0003324468,"height":-0.049481273},"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"With or without success the sender always receives a failure email","depth":12,"bounds":{"left":0.57363695,"top":1.0,"width":0.14594415,"height":-0.04269755},"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Expected outcome","depth":12,"bounds":{"left":0.39544547,"top":1.0,"width":0.04155585,"height":-0.08100557},"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXMenuButton","text":"More information about","depth":11,"bounds":{"left":0.4409907,"top":1.0,"width":0.005319149,"height":-0.08180368},"on_screen":false,"help_text":"","role_description":"menu button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Edit Expected outcome","depth":12,"bounds":{"left":0.57363695,"top":1.0,"width":0.0003324468,"height":-0.0877893},"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"The text messages to be sent via email without failures","depth":12,"bounds":{"left":0.57363695,"top":1.0,"width":0.12051197,"height":-0.08100557},"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Severity level","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXMenuButton","text":"More information about","depth":11,"on_screen":false,"help_text":"","role_description":"menu button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Edit Severity level","depth":12,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"S2","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXHeading","text":"Impact","depth":11,"on_screen":false,"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Impact","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXMenuButton","text":"More information about","depth":11,"on_screen":false,"help_text":"","role_description":"menu button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Edit Impact, edit","depth":11,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"None","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXHeading","text":"Root cause","depth":11,"on_screen":false,"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Root cause","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXMenuButton","text":"More information about","depth":11,"on_screen":false,"help_text":"","role_description":"menu button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Edit Root cause, edit","depth":11,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"None","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXHeading","text":"Attachments","depth":11,"on_screen":false,"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Attachments","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"5","depth":13,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXMenuButton","text":"More actions for attachments","depth":11,"on_screen":false,"help_text":"","role_description":"menu button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"More actions for attachments","depth":13,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Open image-20260513-072913.png","depth":15,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"image-20260513-072","depth":19,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"913.png","depth":19,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"13 May 2026, 10:42 am","depth":18,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"image-20260513-072913.png — 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Download","depth":16,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"image-20260513-072900.png — GoTo","depth":16,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Open image-20260513-072944.png","depth":15,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"image-20260513-072","depth":19,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"944.png","depth":19,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"}]...
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
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pipedrive/client-php: Pipedrive API client for PHP
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SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
Description
Hey team,Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:Reportedly, the text message he tried sending was only two words long.Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Drag to move
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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Data Centre
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Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
More information about
Edit Customer type
Enterprise
Actual outcome
More information about
Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
More information about
Edit Expected outcome
The text messages to be sent via email without failures
Severity level
More information about
Edit Severity level
S2
Impact
Impact
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Edit Impact, edit
None
Root cause
Root cause
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None
Attachments
Attachments
5
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Project: faVsco.js, menu
JY-20891-improve-sms-text Project: faVsco.js, menu
JY-20891-improve-sms-text-relays, menu
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public...
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Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? 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'' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . 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Error","depth":4,"bounds":{"left":0.77227396,"top":0.14684756,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.77958775,"top":0.14684756,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","depth":4,"on_screen":true,"value":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.13863032,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
|
8724424516320409755
|
8179532969745786684
|
visual_change
|
accessibility
|
NULL
|
Project: faVsco.js, menu
JY-20891-improve-sms-text Project: faVsco.js, menu
JY-20891-improve-sms-text-relays, menu
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public...
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Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Execute","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Explain Plan","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Browse Query History","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"View Parameters","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Open Query Execution Settings…","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"In-Editor Results","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Tx: Auto","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Cancel Running Statements","depth":4,"on_screen":true,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Playground","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"jiminny","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"40","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"1","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"40","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"65","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","depth":4,"on_screen":true,"value":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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8724424516320409755
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8179532969745786684
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click
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accessibility
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NULL
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Project: faVsco.js, menu
JY-20891-improve-sms-text Project: faVsco.js, menu
JY-20891-improve-sms-text-relays, menu
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public...
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PhpStormFileEditViewNavigateCodeLaravelRefactorRunToolsGitDOCKERO ₴1DEV (-zsh)82ggml_metal_init:use fusion= trueggml_metal_init:use concurrencytrueggml_metal_init:usegraph optimizetruewhisper_backend_init: using BLAS backendwhisper_init_state: kv selfsize3.15 MBwhisper_init_state: kv crosssize =9.44 MBwhisper_init_state: kv padsize2.36MBwhisper_init_state: compute buffer(conv)whisper_init_state: compute buffer(encode) =whisper_init_state: compute buffer (cross)=whisper_init_state:computebuffer(decode)ggml_metal_free: deallocatingwhisper_backend_init_gpu:device 0:Metal (type:1)whisper_backend_init_gpu: found GPU device 0:Metalwhisper_backend_init_gpu: using Metal backendggml_metal_init: allocatingggml_metal_init:founddevice: Apple M1ggml_metal_init:pickingdefault device: Apple M1ggml_metal_init: use fusion= trueggml_metal_init: use concurrency= trueggml_metal_init: use graph optimize= truewhisper_backend_init: using BLAS backendwhisper_init_state: kv self size =3.15 MBwhisper_init_state: kv cross size =9.44 MBwhisper_init_state: kv padsize2.36 MBwhisper_init_state: compute buffer (conv)whisper_init_state: compute buffer (encode) =whisper_init_state: compute buffer (cross)=whisper_init_state: compute buffer (decode) =ggml_metal_free: deallocating2026-05-15711:24:51.157352Z2026-05-15T11:24:58.904925Z.3ms silence (8380 samples)2026-05-15T11:25:52.6688782ROM\nframes\nWHERE\n1998292S2026-05-15T11:25:52.669117Z2026-05-15T11:25:55.712524Z2026-05-15T11:26:01.242018Z2026-05-15T11:26:01.305707ZAPP (-zsh)*3-zshWindowHelpscreenpipe"₴4> 0(ah)• Backend Chapter • 4 m leftA100% [8•Fri 15 May 11:26:38181screenpipe"885ec2-user@ip-10-20-... ₴6ec2-user@ip-10-30-...ec2-user@ip-10-...• *814.17 MB65.96 MB8.50 MB96.83 MB(type: 1, cnt: 0)14.17 MB65.96 MB8.50 MB96.83 MBINFO screenpipe_audio::audio_manager::manager: reconciliation: transcribed 50 orphaned chunksWARN screenpipe_audio::core::source_buffer: [MacBook Pro Microphone (input)] large gap on wired device: 92.6mselapsed (expected 5.3ms) → inserting 87WARN sqlx:: query:summary="SELECT id, snapshot_path, device_name, _" db.statement="\n\nSELECT\n id,\nsnapshot_path IS NOT NULL\n AND timestamp < ?1\nORDER BY\n device_name, \n timestamp ASC\nLIMIT\nISEMETIN SO00nsnapshot_path,\ndevice_name, \n timestamp\nF5000\n" rows_affected-0 rows_returned=113 elapsed-3.54INFO screenpipe_engine::snapshot_compaction: snapshot compaction: found 113 eligible framesINFO screenpipe_engine::snapshot_compaction: snapshot compaction: 50 frames, 8.4MB → 1.5MB (5.7x), 50 JPEGs deletedINFO screenpipe_engine::event_driven_capture: content dedup: skipping capture for monitor 2 (hash=8043719072324535154, trigger=click)INFO screenpipe_engine::snapshot_compaction: snapshot compaction: 61 frames, 10.1MB + 2.6MB (3.8x), 61 JPEGs deletedtip: sign in for higher AIquotas + cloud sync:screenpipe login...
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/Users/lukas/.screenpipe/data/data/2026-05-15/1778 /Users/lukas/.screenpipe/data/data/2026-05-15/1778833598911_m2.jpg...
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ActivityMorePhpStormViewINavicareCodeLaravelKeractor• Deccribe whaJiminny...v# general#jiminny-bg# platform-tickets# product_ launches# random# releases# sofia-office# support# thank-yous# the people of iimi.6 Direct messagesa Stoyan Tomov• Galva Dimitrova D/e Aneliva Angelova6 Vasil VasilevStefka Stoyanova9 lodor SramatovMario Georgieve. Nikolay Ivanov&o James Graham ** Stoyan Tanev@ Stelivan Georeiev15 Petka Kachinckile Lukas Kovalik v..::: Apps8 Toast-T lira CloudMessagpaoSto3дрLukawnLnkhttp684Message+ AaTOOISWindowmelpFV faVsco.js°9 JY-20891-improve-sms-text-relays k vProiectv© InviteUserToTeamAction.php(c) CrmActivityService.ong>db External Librariesv E Scratches and Consolesспескалокешукеmоtемatch.php@ RematchActivityOnCrmObjectDetach.php• _ Database consolesvAtuA console [eujA DEAL RISKS (EUT& DI EU& EU IEUII© Activity.php x| © UpdateCrmData.phpclass Activity extends Model implementsoublic tunction uodate ctvrvermbatalarrav srecords): vordi44 A169 X4 X 102 14 лv & iminny@localhost2121& console liminny@localhostif (this->stage id === null x& Sstage) <I4DliminnvalocalhostA=S-locallliminnvalocalhost2123121241$this->stage_id = $stage->id;#S= fliminnv@localhost)zoho dev Iliminnv@localhostiV A PROD2127if (Sopportunity && Sthis->opportunity_id |== $opportunity->id) {$this->opportunity_id = Sopportunity->id;console [PrOD|A console 1 rprOdI4 DI [PROD]if (Sopportunity && Sthis->value !== Sopportunity->value) {éthic-svaluo - Connontunitv-svalne,ServicesOutoutiiiliminnv text relavs XTx.v 0 DatabaseVLZUf teamsf accounts) stages« consoleMidYiuuid WUTD with time-low and time-hiah swanned)Yemail provider y32412 62а4175c-40c5-42fb-bd68-f18e3513461a32415 c63325cb-17f4-4256-ac9e-4f0f214dbbb332416 a4d7aa2d-8652-4cd1-a526-8705e3b21366gsuitegsuiteqsuitev A liminnv@localhostAHS local4 SHv APRODA console 1 s 639 msv AOAIPRODd console 7• # STAGING, Docker=custom.logt scratch_8.json= laravel.log4 SF jiminny@localhost]4 HS_local [jiminny@localhost]A console [PROD] X A console [EU]fiò accounts [EU]fii stages [EU)iiò teams ([EU]©)ImportBotRecordingJob.pnpC) FixActivitiesOpportunity.pnp1 console_7 [QAI PRODI© Opportunity.php4 console [STAGING)Ty: AutoPlaygrounddo jiminny662select * from automated_reports where id = 54;SEE * FROM USerS WHERE IO IN 24623.29443.296139040 A1 A40 M65 A V[664=665666 V=667=000SELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;select * from text_relays where created_at > '2026-05-01'and id IN (32412, 32415, 32416)# and id = 32412+670select * from users where team_id = 2 and email like '%scott%' and id = 29510;SELECT * FROM activities WHERE uuid to bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = vuid: # 79763436W sender VBackend Chapter • 4 m lef100% 52• Fri 15 May 11:26:38CascadeReview PR tor ActivityCascade+0...C Review PR for Activity Stagene sor ti tiomst-S om de 2ong nhar eMiSd Caemev oi d rouch ed ost re co me ain tharsorry but we could not send your text messageThis is often due to the message being too long. It was established that his user was not foundas the emall was sent with anotner emall address in neader.+ « Code!SWF.1.6UndcPastePaste and Match StvleOemail_provider_id Y•email_sent_at YW recipient YstatusSelect All19p1447dea620ed02026-05-10 23:45:10DE ZOETEN Scott <[EMAIL]>Meg Katsiouras <61485019435.64275138300.qnG195el2l@txtledOnen DevTools19e2027868a64b422026-05-13 10:05:08Mario Georgiev <[EMAIL]>[EMAIL].comprocessed19e2033ed8ea6b102026-05-13 10:18:39Stoyan Tomov <[EMAIL]>Mario Georgiev <[EMAIL]>processedNN Windeurf Toame 6A7.4 UITC.9Aenssoe...
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2026-05-15T08:26:43.666784+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-15/1778 /Users/lukas/.screenpipe/data/data/2026-05-15/1778833603666_m2.jpg...
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[SRD-6848] Sidekick SMS issue - Jira — Work
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jiminny.atlassian.net/jira/servicedesk/projects/SR jiminny.atlassian.net/jira/servicedesk/projects/SRD/queues/custom/37/SRD-6848...
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Usage | Windsurf
Usage | Windsurf
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
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Feed — jiminny — Sentry
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[JY-20906] Review of Pipedrive SDK - Jira
[JY-20906] Review of Pipedrive SDK - Jira
Pipedrive API Reference and Documentation
Pipedrive API Reference and Documentation
pipedrive/client-php: Pipedrive API client for PHP
pipedrive/client-php: Pipedrive API client for PHP
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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pipedrive/client-php: Pipedrive API client for PHP
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[SRD-6848] Sidekick SMS issue - Jira — Work
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
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Bug - Change work type
SRD-6848
SRD-6848
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Stoyan Tomov
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Description
Description
Hey team,Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:Reportedly, the text message he tried sending was only two words long.Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
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I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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Data Centre
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
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S2
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button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Link web pages and more","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Add form","depth":13,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Add form","depth":15,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Add design","depth":12,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Add design","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXMenuButton","text":"Create","depth":13,"on_screen":false,"help_text":"","role_description":"menu button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Create","depth":15,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXMenuButton","text":"Add app","depth":12,"on_screen":false,"help_text":"","role_description":"menu button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Stoyan Tomov","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"raised this request","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"via","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jira","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Hide details","depth":11,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Hide details","depth":13,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXLink","text":"View request in portal","depth":11,"on_screen":false,"help_text":"","role_description":"link","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"View request in portal","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXHeading","text":"Description","depth":11,"on_screen":false,"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Description","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXTextArea","text":"Hey team,Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect (+64275138300).To send the text message, he replied to the email he got when the prospect texted him first:\nAnd this is the email he got after replying to the email:Reportedly, the text message he tried sending was only two words long.Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:\nI couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?","depth":12,"on_screen":true,"value":"Hey team,Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect (+64275138300).To send the text message, he replied to the email he got when the prospect texted him first:\nAnd this is the email he got after replying to the email:Reportedly, the text message he tried sending was only two words long.Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:\nI couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?","help_text":"","role_description":"text entry area","subrole":"AXUnknown","is_enabled":true,"is_focused":true,"is_selected":false},{"role":"AXStaticText","text":"Hey team,","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect (+64275138300).","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"To send the text message, he replied to the email he got when the prospect texted him first:","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"And this is the email he got after replying to the email:","depth":14,"bounds":{"left":0.40641624,"top":0.16719872,"width":0.11801862,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Reportedly, the text message he tried sending was only two words long.","depth":14,"bounds":{"left":0.40641624,"top":0.5818037,"width":0.15824468,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:","depth":14,"bounds":{"left":0.40641624,"top":0.6105347,"width":0.4069149,"height":0.03312051},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Drag to move","depth":14,"bounds":{"left":0.3984375,"top":0.66560256,"width":0.0039893617,"height":0.01915403},"on_screen":true,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Resize handle","depth":15,"bounds":{"left":0.63680184,"top":0.7537909,"width":0.0009973404,"height":0.051077414},"on_screen":true,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Save","depth":13,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Save","depth":15,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Cancel","depth":13,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Cancel","depth":15,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Data Centre","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXMenuButton","text":"More information about","depth":11,"on_screen":false,"help_text":"","role_description":"menu button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Edit Data Centre","depth":12,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"US","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXHeading","text":"Steps to reproduce","depth":11,"on_screen":false,"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Steps to reproduce","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXMenuButton","text":"More information about","depth":11,"on_screen":false,"help_text":"","role_description":"menu button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Edit Steps to 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about","depth":11,"on_screen":false,"help_text":"","role_description":"menu button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Edit Impact, edit","depth":11,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false}]...
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-6057986773129171734
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6022990202067113124
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visual_change
|
accessibility
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NULL
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Usage | Windsurf
Usage | Windsurf
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Feed — jiminny — Sentry
Feed — jiminny — Sentry
[JY-20906] Review of Pipedrive SDK - Jira
[JY-20906] Review of Pipedrive SDK - Jira
Pipedrive API Reference and Documentation
Pipedrive API Reference and Documentation
pipedrive/client-php: Pipedrive API client for PHP
pipedrive/client-php: Pipedrive API client for PHP
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
Sidekick SMS issue
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Stoyan Tomov
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Description
Description
Hey team,Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:Reportedly, the text message he tried sending was only two words long.Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Drag to move
Resize handle
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
More information about
Edit Customer type
Enterprise
Actual outcome
More information about
Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
More information about
Edit Expected outcome
The text messages to be sent via email without failures
Severity level
More information about
Edit Severity level
S2
Impact
Impact
More information about
Edit Impact, edit...
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/Users/lukas/.screenpipe/data/data/2026-05-15/1778 /Users/lukas/.screenpipe/data/data/2026-05-15/1778833615525_m1.jpg...
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Firefox
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/jira/servicedesk/projects/SR jiminny.atlassian.net/jira/servicedesk/projects/SRD/queues/custom/37/SRD-6848...
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
Close tab
Usage | Windsurf
Usage | Windsurf
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Feed — jiminny — Sentry
Feed — jiminny — Sentry
[JY-20906] Review of Pipedrive SDK - Jira
[JY-20906] Review of Pipedrive SDK - Jira
Pipedrive API Reference and Documentation
Pipedrive API Reference and Documentation
pipedrive/client-php: Pipedrive API client for PHP
pipedrive/client-php: Pipedrive API client for PHP
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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[SRD-6848] Sidekick SMS issue - Jira
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
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JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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[SRD-6848] Sidekick SMS issue - Jira
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
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JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
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[JY-20906] Review of Pipedrive SDK - Jira
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Bug - Change work type
SRD-6848
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Stoyan Tomov
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Description
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Hey team,Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:Reportedly, the text message he tried sending was only two words long.Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:
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Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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Data Centre
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US
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
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S2
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None
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NULL
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Usage | Windsurf
Usage | Windsurf
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Feed — jiminny — Sentry
Feed — jiminny — Sentry
[JY-20906] Review of Pipedrive SDK - Jira
[JY-20906] Review of Pipedrive SDK - Jira
Pipedrive API Reference and Documentation
Pipedrive API Reference and Documentation
pipedrive/client-php: Pipedrive API client for PHP
pipedrive/client-php: Pipedrive API client for PHP
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
Description
Hey team,Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:Reportedly, the text message he tried sending was only two words long.Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:
Drag to move
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Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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Data Centre
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
More information about
Edit Customer type
Enterprise
Actual outcome
More information about
Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
Severity level
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S2
Impact
Impact
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None
Root cause
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None
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Project: faVsco.js, menu
JY-20891-improve-sms-text Project: faVsco.js, menu
JY-20891-improve-sms-text-relays, menu
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public...
|
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Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === 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Error","depth":4,"bounds":{"left":0.77227396,"top":0.14684756,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.77958775,"top":0.14684756,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","depth":4,"on_screen":true,"value":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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Project: faVsco.js, menu
JY-20891-improve-sms-text Project: faVsco.js, menu
JY-20891-improve-sms-text-relays, menu
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public...
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Project: faVsco.js, menu
JY-20891-improve-sms-text Project: faVsco.js, menu
JY-20891-improve-sms-text-relays, menu
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public...
|
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Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . 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':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Execute","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Explain Plan","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Browse Query History","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"View Parameters","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Open Query Execution Settings…","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"In-Editor Results","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Tx: Auto","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Cancel Running Statements","depth":4,"on_screen":true,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Playground","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"jiminny","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"40","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"1","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"40","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"65","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","depth":4,"on_screen":true,"value":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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8724424516320409755
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8179532969745786684
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click
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accessibility
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NULL
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Project: faVsco.js, menu
JY-20891-improve-sms-text Project: faVsco.js, menu
JY-20891-improve-sms-text-relays, menu
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
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PhpStormFileEditViewNavigateCodeLaravelRefactorRunToolsGitWindowHelpscreenpipe"₴4screenpipe"(ah)Backend Chapter • 3 m leftADOCKERO ₴1DEV (-zsh)82APP (-zsh)*3whisper_init_state:kv crosssize =9.44 MBwhisper_init_state:kv padsize2.36 MBwhisper_init_state:compute buffer (conv)whisper_init_state:computebuffer (encode) =whisper_init_state:compute buffer (cross)whisper_init_state:computebuffer (decode) =14.17 MB65.96 MB8.50 MB96.83 MBggml_metal_free: deallocatingwhisper_backend_init_gpu:device 0: Metal (type:1)whisper_backend_init_gpu:found GPU device 0: Metal (type: 1, cnt:0)whisper_backend_init_gpu: using Metal backendggml_metal_init: allocatingggml_metal_init:founddevice:Apple M1ggml_metal_init:pickingdefault device: Apple M1ggml_metal_init:use fusion= trueggml_metal_init:use concurrency= trueggml_metal_init: use graph optimize=truewhisper_backend_init: using BLAS backendwhisper_init_state: kv selfsize3.15 MBwhisper_init_state: kv cross size =9.44 MBwhisper_init_state: kv padsize=2.36 MBwhisper_init_state: compute buffer (conv)whisper_init_state: compute buffer (encode) =whisper_init_state: compute buffer (cross)=whisper_init_state: compute buffer (decode) =14.17 MB65.96 MB8.50 MB96.83 MBggml_metal_free: deallocatingwhisper_backend_init_gpu: device 0: Metal (type:1)whisper_backend_init_gpu: found GPU device 0: Metal (type: 1, cnt: 0)whisper_backend_init_gpu: using Metal backendggml_metal_init: allocatingggml_metal_init: found device: Apple M1ggml_metal_init: picking default device: Apple M1ggml_metal_init:use fusion= trueggml_metal_init: use concurrency= trueggml_metal_init: use graph optimize= truewhisper_backend_init: using BLAS backendwhisper_init_state: kv self size=3.15 MBwhisper_init_state: kv cross size =9.44 MBwhisper_init_state: kv padsize=2.36 MBwhisper_init_state: compute buffer (conv)whisper_init_state: compute buffer (encode) =whisper_init_state: compute buffer (cross)whisper_init_state: compute buffer (decode) =14.17 MB65.96 MB8.50 MB96.83 MBggml_metal_free: deallocating2026-05-15111:26:52.8117022-zsh885INFO screenpipe_audio::audio_manager::manager: reconciliation: transcribed 50 orphaned chunksec2-user@ip-10-20-... ₴6ec2-user@ip-10-30-...100% [8• Fri 15 May 11:27:02181ec2-user@ip-10-...• *8...
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ActivityMorePhpStormViewINavicareCodeLaravelKeractorTOOIS• Deccribe whaJiminny …..v# general#jiminny-bg# platform-tickets# product_ launches# random# releases# sofia-office# support# thank-yous# the people of iimi.6 Direct messagesa Stoyan Tomov• Galva Dimitrova D/e Aneliva Angelova6 Vasil VasilevStefka Stoyanova9 lodor SramatovMario Georgieve. Nikolay Ivanov&o James Graham ** Stoyan Tanev@ Stelivan Georeiev15 Petka Kachinckile Lukas Kovalik v..::: Apps8 Toast-T lira CloudMessagpaoSto3дрLukawnLnkhttp684Message+ АaWindowmelpFV faVsco.js°9 JY-20891-improve-sms-text-relays k vProiectv© InviteUserToTeamAction.php(c) CrmActivityService.ong>db External Librariesv E Scratches and Consolesспескалокешукеmоtемatch.php@ RematchActivityOnCrmObjectDetach.php• _ Database consolesvAtuA console [eujA DEAL RISKS (EUT& DI EU& EU IEUII© Activity.php x| © UpdateCrmData.phpclass Activity extends Model implementsoublic tunction uodate ctvrvermbatalarrav srecords): vo1di44 A169 X4 X 102 14 лv& iminny@localhost2121& console liminny@localhostif (this->stage 1d === null && Sstage) <4Dliminnvalocalhost#=Slocalliminnvalocalhost2123121241$this->stage_id = $stage->id;#S= fliminnv@localhost)zoho dev Iliminnv@localhostiV A PROD2127if (Sopportunity && Sthis->opportunity_id |== $opportunity->id) {$this->opportunity_id = Sopportunity->id;console [PrOD|A console 1 rprOdI4 DI [PROD]if (Sopportunity && Sthis->value !== $opportunity->value) {éthic-svaluo - Connontunitv-svalne.ServicesOutoutiiiliminnv text relavs XTx.v 0 DatabaseVLZUf teamsf accounts) stages« consoleMidYiuuid WUTD with time-low and time-hiah swanned)Yemail provider y32412 62а4175c-40c5-42fb-bd68-f18e3513461a32415 c63325cb-17f4-4256-ac9e-4f0f214dbbb332416 a4d7aa2d-8652-4cd1-a526-8705e3b21366gsuitegsuiteqsuitev A liminnv@localhostAHS local4 SHv APRODA console 1 s 639 msv AOAIPRODd console 7• # STAGING, Docker=custom.logt scratch_8.json= laravel.log4 SF jiminny@localhost]4 HS_local [jiminny@localhost]A console [PROD] X A console [EU]fiò accounts [EU]fii stages [EU)iiò teams ([EU]©)ImportBotRecordingJob.pnpC) FixActivitiesOpportunity.pnp1 console_7 [QAI PRODI© Opportunity.php4 console [STAGING)662[664=665666 V=667=000670Ty: AutoPlaygrounddo jiminnyselect * from automated_reports where id = 54;SEE * FROM USerS WHERE IO IN 24623.29443.296139040 A1 A40 M65 A VSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;select * from text_relays where created_at > '2026-05-01'and id IN (32412, 32415, 32416)# and id = 32412+select * from users where team_id = 2 and email like '%scott%' and id = 29510;SELECT * FROM activities WHERE uuid to bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = vuid: # 79763436backena chapter • 3m len100% 52• Fri 15 May 11:27:02AskJiminnyReportActivityServiceTestCascadeReview PR tor ActivityCascade+0...© Review PR for Activity StageC, Manual Testina HubSoot Paqinati• Your included eekly usage quotao s exhausted. Purchase extra usage to continue using premiumto sot anha tionat -eS eon ade 2ocng ht hi SMS5 ( Cat na Yotideof Na yeuch no st ho co one ai thatOemail_provider_id Y19p1447dea620ed019e2027868a64b4219e2033ed8ea6b10•email_sent_at Y2026-05-10 23:45:102026-05-13 10:05:082026-05-13 10:18:39+ « Code!SWF.1.6esvvW sender VW recipient YDE ZOETEN Scott <[EMAIL]>UndoPastePaste and Match StyleSolect AlMeg Katsiouras <[EMAIL] DevToolsMario Georgiev <[EMAIL]>[EMAIL] Tomov <[EMAIL]>Mario Georgiev <[EMAIL]>processedCheckea out Jy-20891-improve-sms-text-relays (5 mW Windsurf Teams 667:14 UTF-8Aenssoe...
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[SRD-6848] Sidekick SMS issue - Jira — Work
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jiminny.atlassian.net/jira/servicedesk/projects/SR jiminny.atlassian.net/jira/servicedesk/projects/SRD/queues/custom/37/SRD-6848...
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Usage | Windsurf
Usage | Windsurf
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
Pipelines - jiminny/app
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Feed — jiminny — Sentry
Feed — jiminny — Sentry
[JY-20906] Review of Pipedrive SDK - Jira
[JY-20906] Review of Pipedrive SDK - Jira
Pipedrive API Reference and Documentation
Pipedrive API Reference and Documentation
pipedrive/client-php: Pipedrive API client for PHP
pipedrive/client-php: Pipedrive API client for PHP
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
Description
Hey team,Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:Reportedly, the text message he tried sending was only two words long.Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Drag to move
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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Start an SMS conversation with another Jiminny user and reply to each other via email.
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request","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"via","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Jira","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Hide details","depth":11,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Hide details","depth":13,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXLink","text":"View request in portal","depth":11,"on_screen":false,"help_text":"","role_description":"link","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"View request in portal","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXHeading","text":"Description","depth":11,"on_screen":false,"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Description","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXTextArea","text":"Hey team,Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect (+64275138300).To send the text message, he replied to the email he got when the prospect texted him first:\nAnd this is the email he got after replying to the email:Reportedly, the text message he tried sending was only two words long.Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:\nI couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?","depth":12,"on_screen":true,"value":"Hey team,Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect (+64275138300).To send the text message, he replied to the email he got when the prospect texted him first:\nAnd this is the email he got after replying to the email:Reportedly, the text message he tried sending was only two words long.Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:\nI couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?","help_text":"","role_description":"text entry area","subrole":"AXUnknown","is_enabled":true,"is_focused":true,"is_selected":false},{"role":"AXStaticText","text":"Hey team,","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect (+64275138300).","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"To send the text message, he replied to the email he got when the prospect texted him first:","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"And this is the email he got after replying to the email:","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Reportedly, the text message he tried sending was only two words long.","depth":14,"bounds":{"left":0.40641624,"top":0.005586592,"width":0.15824468,"height":0.01396648},"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:","depth":14,"bounds":{"left":0.40641624,"top":0.03431764,"width":0.4069149,"height":0.03312051},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Drag to move","depth":14,"bounds":{"left":0.3984375,"top":0.37470073,"width":0.0039893617,"height":0.01915403},"on_screen":true,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Save","depth":13,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Save","depth":15,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Cancel","depth":13,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Cancel","depth":15,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Data Centre","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXMenuButton","text":"More information about","depth":11,"on_screen":false,"help_text":"","role_description":"menu button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Edit Data Centre","depth":12,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"US","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXHeading","text":"Steps to reproduce","depth":11,"on_screen":false,"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Steps to reproduce","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXMenuButton","text":"More information about","depth":11,"on_screen":false,"help_text":"","role_description":"menu button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Edit Steps to reproduce, edit","depth":11,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Start an SMS conversation with another Jiminny user and reply to each other via email.","depth":11,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Customer type","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXMenuButton","text":"More information about","depth":11,"on_screen":false,"help_text":"","role_description":"menu button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Edit Customer type","depth":12,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false}]...
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Usage | Windsurf
Usage | Windsurf
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
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Pipelines - jiminny/app
Feed — jiminny — Sentry
Feed — jiminny — Sentry
[JY-20906] Review of Pipedrive SDK - Jira
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Pipedrive API Reference and Documentation
Pipedrive API Reference and Documentation
pipedrive/client-php: Pipedrive API client for PHP
pipedrive/client-php: Pipedrive API client for PHP
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
Sidekick SMS issue
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Stoyan Tomov
raised this request
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Description
Description
Hey team,Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:Reportedly, the text message he tried sending was only two words long.Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Drag to move
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Save
Save
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Cancel
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
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Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Edit Customer type...
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2026-05-15T08:27:11.257748+00:00
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[SRD-6848] Sidekick SMS issue - Jira — Work
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Usage | Windsurf
Usage | Windsurf
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
Pipelines - jiminny/app
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Feed — jiminny — Sentry
Feed — jiminny — Sentry
[JY-20906] Review of Pipedrive SDK - Jira
[JY-20906] Review of Pipedrive SDK - Jira
Pipedrive API Reference and Documentation
Pipedrive API Reference and Documentation
pipedrive/client-php: Pipedrive API client for PHP
pipedrive/client-php: Pipedrive API client for PHP
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
Sidekick SMS issue
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Stoyan Tomov
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Description
Description
Hey team,Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:Reportedly, the text message he tried sending was only two words long.Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Drag to move
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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portal","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXHeading","text":"Description","depth":11,"on_screen":false,"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Description","depth":12,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXTextArea","text":"Hey team,Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect (+64275138300).To send the text message, he replied to the email he got when the prospect texted him first:\nAnd this is the email he got after replying to the email:Reportedly, the text message he tried sending was only two words long.Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:\nI couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?","depth":12,"on_screen":true,"value":"Hey team,Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect (+64275138300).To send the text message, he replied to the email he got when the prospect texted him first:\nAnd this is the email he got after replying to the email:Reportedly, the text message he tried sending was only two words long.Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:\nI couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?","help_text":"","role_description":"text entry area","subrole":"AXUnknown","is_enabled":true,"is_focused":true,"is_selected":false},{"role":"AXStaticText","text":"Hey team,","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect (+64275138300).","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"To send the text message, he replied to the email he got when the prospect texted him first:","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"And this is the email he got after replying to the email:","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Reportedly, the text message he tried sending was only two words long.","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"","depth":14,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Drag to move","depth":14,"bounds":{"left":0.39976728,"top":0.6572227,"width":0.0039893617,"height":0.01915403},"on_screen":true,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.","depth":14,"bounds":{"left":0.40641624,"top":0.6584198,"width":0.4089096,"height":0.03312051},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?","depth":14,"bounds":{"left":0.40641624,"top":0.70630485,"width":0.39029256,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Save","depth":13,"bounds":{"left":0.3961104,"top":0.75857943,"width":0.018949468,"height":0.025538707},"on_screen":true,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false}]...
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Usage | Windsurf
Usage | Windsurf
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Feed — jiminny — Sentry
Feed — jiminny — Sentry
[JY-20906] Review of Pipedrive SDK - Jira
[JY-20906] Review of Pipedrive SDK - Jira
Pipedrive API Reference and Documentation
Pipedrive API Reference and Documentation
pipedrive/client-php: Pipedrive API client for PHP
pipedrive/client-php: Pipedrive API client for PHP
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
raised this request
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Description
Description
Hey team,Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:Reportedly, the text message he tried sending was only two words long.Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
And this is the email he got after replying to the email:
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Drag to move
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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/Users/lukas/.screenpipe/data/data/2026-05-15/1778 /Users/lukas/.screenpipe/data/data/2026-05-15/1778833637262_m2.jpg...
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Project: faVsco.js, menu
JY-20891-improve-sms-text Project: faVsco.js, menu
JY-20891-improve-sms-text-relays, menu
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public...
|
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Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return 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'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? 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'' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . 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Error","depth":4,"bounds":{"left":0.77227396,"top":0.14684756,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.77958775,"top":0.14684756,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","depth":4,"on_screen":true,"value":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.13863032,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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8724424516320409755
|
8179532969745786684
|
visual_change
|
accessibility
|
NULL
|
Project: faVsco.js, menu
JY-20891-improve-sms-text Project: faVsco.js, menu
JY-20891-improve-sms-text-relays, menu
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
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Project: faVsco.js, menu
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public...
|
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Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Execute","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Explain Plan","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Browse Query History","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"View Parameters","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Open Query Execution Settings…","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"In-Editor Results","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Tx: Auto","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Cancel Running Statements","depth":4,"on_screen":true,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Playground","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"jiminny","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"40","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"1","depth":4,"on_screen":true,"role_description":"text"}]...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public...
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Project: faVsco.js, menu
JY-20891-improve-sms-text Project: faVsco.js, menu
JY-20891-improve-sms-text-relays, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
Debug 'AskJiminnyReportActivityServiceTest'...
|
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-8661655072913624172
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-8349592986771284797
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click
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hybrid
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NULL
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Project: faVsco.js, menu
JY-20891-improve-sms-text Project: faVsco.js, menu
JY-20891-improve-sms-text-relays, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
Debug 'AskJiminnyReportActivityServiceTest'
ActivityMorePhpStormViewINavicareCodeLaravelKeractor• Deccribe whaJiminny...v# general#jiminny-bg# platform-tickets# product_ launches# random# releases# sofia-office# support# thank-yous# the people of iimi.6 Direct messagesa Stoyan Tomov• Galva Dimitrova D/e Aneliva Angelova6 Vasil VasilevStefka StoyanovaSa: Todor Stamatov.Mario Georgieve. Nikolay Ivanov&o James Graham ** Stoyan Tanev@ Stelivan Georeiev15 Petka Kachinckile Lukas Kovalik v.::: Apps8 Toast-T lira CloudMessagpaoSto3дрLukawnLnkhttp684Message+ AaTOOISWindowmelpFV faVsco.js°9 JY-20891-improve-sms-text-relays k vProiectv© InviteUserToTeamAction.php(c) CrmActivityService.ong>db External Librariesv E Scratches and Consolesспескалокешукеmоtемatch.php@ RematchActivityOnCrmObjectDetach.php• _ Database consolesvAtuA console [eujA DEAL RISKS (EUT& DI EU© Activity.php x| © UpdateCrmData.phpclass Activity extends Model implementsoublic tunction uodate ctvrvermbatalarrav srecords): vordi44 A169 X4 X 102 14 л& EU IEUIIv & iminny@localhost2121& console liminny@localhostif (this->stage id === null x& Sstage) <I4DliminnvalocalhostA=S-locallliminnvalocalhost2123121241$this->stage_id = $stage->id;#S= fliminnv@localhost)zoho dev Iliminnv@localhostiV A PROD2127if (Sopportunity && Sthis->opportunity_id |== $opportunity->id) {$this->opportunity_id = Sopportunity->id;console [PrOD|A console 1 rprOdI4 DI [PROD]if (Sopportunity && Sthis->value !== Sopportunity->value) {éthic-svalno - Connontunitv-svalne.ServicesOutouthiliminnv text relavs XTx,v 0 DatabaseVLZUf teamsf accounts) stages« consoleDidIuuid WUID with time-low and time-hiah swanned)Yemail_provider Y32412 62а4175c-40c5-42fb-bd68-f18e3513461agsuite32415 c63325cb-17f4-4256-ac9e-4f0f214dbbb3gsuite32416 a4d7aa2d-8652-4cd1-a526-8705e3b21366qsuitev A liminnv@localhostAHS local4 SHv APRODA console 1 s 639 msv AOAIPRODd console 7• # STAGING, Docker=custom.logt scratch_8.json= laravel.log4 SF jiminny@localhost]4 HS_local [jiminny@localhost]A console [PROD] X A console [EU]fiò accounts [EU]fii stages [EU)iiò teams ([EU]ImporntbotkecoraingJoo.php© FixActivitiesOpportunity.php4 console_7 [QAI PRODI© Opportunity.phpA console [STAGINGTy: AutoPlaygrounddo jiminny662select * from automated_reports where id = 54;SEE * FROM USerS WHERE IO IN 24623.29443.296139040 A1 A40 M65 A V[664=665666 V=667=000SELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uyid;select * from text_relays where created_at > '2026-05-01'and id IN (32412, 32415, 32416)# and id = 32412+select * from users where team_id = 2 and email like '%scott%' and id = 29510;SELECT * FROM activities WHERE uuid to bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = vuid: # 79763436backeno chapter • 2m len100% 2• Fri 15 May 11:28:01CascadeReview PR tor ActivityCascade+0...A Moutiis.Quota vesely May 17, 1:00SAX MT+edhe got an automated emall stating that his sms from the 1oth of May was not sent to one or hisT tie orer ieaing io d uoy rcn o po oti 959 e50oS entr, tC), butl couldnt findTong bi ve cou gano tono o tot noesan tit toe t repite ore ecate vero eoait ToHere are the text relays items+ « Code!SWE.1.6CSr-L→Oemail provider id yemail sent at YW sender VI recipient YU status19e1447dea629edG2026-05-10 23:45:10DE ZOETEN Scott <[EMAIL]>Meg Katsiouras <[EMAIL]>failed19e2027868a64b422026-05-13 10:05:08Mario Georgiev ‹[EMAIL]>[EMAIL].comprocessed19e2033ed8ea6b102026-05-13 10:18:39Stoyan Tomov <[EMAIL]>Mario Georgiev <[EMAIL]>processedEunor all data to filo or dlinhaardNN Windeurf Toame 6A744 UITC.9Aenaso....
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Project: faVsco.js, menu
JY-20891-improve-sms-text Project: faVsco.js, menu
JY-20891-improve-sms-text-relays, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
Debug 'AskJiminnyReportActivityServiceTest'...
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-8661655072913624172
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click
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hybrid
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NULL
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Project: faVsco.js, menu
JY-20891-improve-sms-text Project: faVsco.js, menu
JY-20891-improve-sms-text-relays, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
Debug 'AskJiminnyReportActivityServiceTest'
PhpStormFileEditViewNavigateCodeLaravelRefactorRunToolsGitDOCKERO ₴1DEV (-zsh)82APP (-zsh)*3whisper_init_state:whisper_init_state:kv padsize2.36 MBcompute buffer (conv)whisper_init_state: computebuffer (encode) =whisper_init_state:compute buffer (cross)=whisper_init_state:compute buffer (decode) =14.17 MB65.96 MB8.50 MB96.83 MBggml_metal_free: deallocatingwhisper_backend_init_gpu: device 0: Metal (type:1)whisper_backend_init_gpu: found GPU device 0: Metal (type: 1, cnt: 0)whisper_backend_init_gpu: using Metal backendggml_metal_init: allocatingggml_metal_init: found device:Apple M1ggml_metal_init: picking default device: Apple M1ggml_metal_init:use fusion= trueggml_metal_init:use concurrency= trueggml_metal_init: use graph optimizetruewhisper_backend_init: usingBLAS backendwhisper_init_state: kv self size3.15 MBwhisper_init_state: kv cross size9.44 MBwhisper_init_state: kv padsize =2.36 MBwhisper_init_state: compute buffer (conv)whisper_init_state: compute buffer (encode) =whisper_init_state: compute buffer (cross)=whisper_init_state: compute buffer (decode) =14.17 MB65.96 MB8.50 MB96.83 MBggml_metal_free: deallocatingwhisper_backend_init_gpu:device 0: Metal (type: 1)whisper_backend_init_gpu: found GPUdevice 0: Metal (type: 1, cnt: 0)whisper_backend_init_gpu: using Metal backendggml_metal_init: allocatingggml_metal_init: found device: Apple M1ggml_metal_init: picking default device: Apple M1ggml_metal_init:use fusion= trueggml_metal_init:use concurrencytrueggml_metal_init:use graph optimize =truewhisper_backend_init: using BLAS backendwhisper_init_state: kv self size=3.15 MBwhisper_init_state: kv cross size =9.44 MBwhisper_init_state: kv padsize=2.36 MBwhisper_init_state: compute buffer (conv)whisper_init_state: compute buffer (encode) =whisper_init_state: compute buffer (cross)whisper_init_state: compute buffer (decode) =14.17 MB65.96 MB8.50 MB96.83 MBggml_metal_free: deallocating2026-05-15T11:26:52.811702Z2026-05-15111:27:33.6222072-zshWindowHelpscreenpipe"₴4> 0(ah)• Backend Chapter • 2 m leftA100% [8•Fri 15 May 11:28:01181screenpipe"885ec2-user@ip-10-20-... ₴6ec2-user@ip-10-30-...ec2-user@ip-10-...• *8INFO screenpipe_audio::audio_manager::manager: reconciliation: transcribed 50 orphaned chunksINFO screenpipe_engine::event_driven_capture: content dedup: skipping capture for monitor 2 (hash=8724424516320409755, trigger=click)...
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Export preview:
[
{
"id": 32412,
Export preview:
[
{
"id": 32412,
"uuid": "0x42FB40C562A4175CBD68F18E3513461A",
"email_provider": "gsuite",
"email_provider_id": "19e1447dea629ed0",
"email_sent_at": "2026-05-10 23:45:10",
"sender": "DE ZOETEN Scott <[EMAIL]>",
"recipient": "Meg Katsiouras <[EMAIL]>",
"status": "failed",
"code": 2000,
"origin_activity_id": null,
"activity_id": null,
"created_at": "2026-05-10 23:50:09",
"updated_at": "2026-05-10 23:50:09"
},
{
"id": 32415,
"uuid": "0x425617F4C63325CBAC9E4F0F214DBBB3",
"email_provider": "gsuite",
"email_provider_id": "19e2027868a64b42",
"email_sent_at": "2026-05-13 10:05:08",
"sender": "Mario Georgiev <[EMAIL]>",
"recipient": "[EMAIL]",
"status": "processed",
"code": null,
"origin_activity_id": 80028506,
"activity_id": 80028719,
"created_at": "2026-05-13 07:10:32",
"updated_at": "2026-05-13 07:10:37"
},
{
"id": 32416,
"uuid": "0x4CD18652A4D7AA2DA5268705E3B21366",
"email_provider": "gsuite",
"email_provider_id": "19e2033ed8ea6b10",
"email_sent_at": "2026-05-13 10:18:39",
"sender": "Stoyan Tomov <[EMAIL]>",
"recipient": "Mario Georgiev <[EMAIL]>",
"status": "processed",
"code": null,
"origin_activity_id": 80028713,
"activity_id": 80028846,
"created_at": "2026-05-13 07:20:09",
"updated_at": "2026-05-13 07:20:11"
}
]
Computed
Add columns:
Generated
Transpose
Add table definition (DDL)
Output file:
/Users/lukas/Documents/jiminny_text_relays.json
Browse… (⇧⏎)
Extractor:
Extractor:
Source:
jiminny.text_relays
Add column header
Add row header...
|
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3458657000689730131
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Export preview:
[
{
"id": 32412,
Export preview:
[
{
"id": 32412,
"uuid": "0x42FB40C562A4175CBD68F18E3513461A",
"email_provider": "gsuite",
"email_provider_id": "19e1447dea629ed0",
"email_sent_at": "2026-05-10 23:45:10",
"sender": "DE ZOETEN Scott <[EMAIL]>",
"recipient": "Meg Katsiouras <[EMAIL]>",
"status": "failed",
"code": 2000,
"origin_activity_id": null,
"activity_id": null,
"created_at": "2026-05-10 23:50:09",
"updated_at": "2026-05-10 23:50:09"
},
{
"id": 32415,
"uuid": "0x425617F4C63325CBAC9E4F0F214DBBB3",
"email_provider": "gsuite",
"email_provider_id": "19e2027868a64b42",
"email_sent_at": "2026-05-13 10:05:08",
"sender": "Mario Georgiev <[EMAIL]>",
"recipient": "[EMAIL]",
"status": "processed",
"code": null,
"origin_activity_id": 80028506,
"activity_id": 80028719,
"created_at": "2026-05-13 07:10:32",
"updated_at": "2026-05-13 07:10:37"
},
{
"id": 32416,
"uuid": "0x4CD18652A4D7AA2DA5268705E3B21366",
"email_provider": "gsuite",
"email_provider_id": "19e2033ed8ea6b10",
"email_sent_at": "2026-05-13 10:18:39",
"sender": "Stoyan Tomov <[EMAIL]>",
"recipient": "Mario Georgiev <[EMAIL]>",
"status": "processed",
"code": null,
"origin_activity_id": 80028713,
"activity_id": 80028846,
"created_at": "2026-05-13 07:20:09",
"updated_at": "2026-05-13 07:20:11"
}
]
Computed
Add columns:
Generated
Transpose
Add table definition (DDL)
Output file:
/Users/lukas/Documents/jiminny_text_relays.json
Browse… (⇧⏎)
Extractor:
Extractor:
Source:
jiminny.text_relays
Add column header
Add row header...
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2026-05-15T08:28:04.750928+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-15/1778 /Users/lukas/.screenpipe/data/data/2026-05-15/1778833684750_m1.jpg...
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PhpStorm
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faVsco.js – console [PROD]
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monitor_1
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Project: faVsco.js, menu
JY-20891-improve-sms-text Project: faVsco.js, menu
JY-20891-improve-sms-text-relays, menu
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public...
|
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Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Execute","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Explain Plan","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Browse Query History","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"View Parameters","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Open Query Execution Settings…","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"In-Editor Results","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Tx: Auto","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Cancel Running Statements","depth":4,"on_screen":true,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Playground","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"jiminny","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"40","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"1","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"40","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"65","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","depth":4,"on_screen":true,"value":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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8724424516320409755
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8179532969745786684
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click
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accessibility
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NULL
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Project: faVsco.js, menu
JY-20891-improve-sms-text Project: faVsco.js, menu
JY-20891-improve-sms-text-relays, menu
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public...
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Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return 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}\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? 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'' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . 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Error","depth":4,"bounds":{"left":0.77227396,"top":0.14684756,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.77958775,"top":0.14684756,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","depth":4,"on_screen":true,"value":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.13863032,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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8724424516320409755
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8179532969745786684
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click
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accessibility
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NULL
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Project: faVsco.js, menu
JY-20891-improve-sms-text Project: faVsco.js, menu
JY-20891-improve-sms-text-relays, menu
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public...
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PhpStormFileEditViewNavigateCodeLaravelRefactorRunToolsGitDOCKERO ₴1DEV (-zsh)82whisper_init_state:computebuffer(encode)whisper_init_state:compute buffer(cross)=whisper_init_state: compute buffer (decode) =APP (-zsh)65.96 MB8.50 MB96.83 MB*3ggml_metal_free:deallocatingwhisper_backend_init_gpu:device 0: Metal (type: 1)whisper_backend_init_gpu:found GPUdevice 0: Metal (type: 1, cnt: 0)whisper_backend_init_gpu: using Metal backendggml_metal_init: allocatingggml_metal_init: found device: Apple M1ggml_metal_init:picking default device: Apple M1ggml_metal_init:use fusion= trueggml_metal_init:use concurrencytrueggml_metal_init:usegraphoptimizetruewhisper_backend_init: usingBLAS backendwhisper_init_state: kv selfsize3.15 MBwhisper_init_state: kv cross size =9.44 MBwhisper_init_state: kv padsize=2.36 MBwhisper_init_state: compute buffer (conv)whisper_init_state: compute buffer (encode) =whisper_init_state: computebuffer (cross)=whisper_init_state: compute buffer (decode) =14.17 MB65.96 MB8.50 MB96.83 MBggml_metal_free: deallocatingwhisper_backend_init_gpu: device 0: Metal (type: 1)whisper_backend_init_gpu: found GPU device 0: Metal (type: 1, cnt: 0)whisper_backend_init_gpu: using Metal backendggml_metal_init: allocatingggml_metal_init: found device: Apple M1ggml_metal_init: picking default device: Apple M1ggml_metal_init:use fusion= trueggml_metal_init: use concurrency= trueggml_metal_init: use graph optimize = truewhisper_backend_init: using BLAS backendwhisper_init_state: kv self size3.15 MBwhisper_init_state: kv cross size =9.44 MBwhisper_init_state: kv padsize2.36 MBwhisper_init_state: compute buffer (conv)=whisper_init_state: compute buffer (encode) =whisper_init_state: compute buffer (cross)=whisper_init_state: compute buffer (decode) =14.17 MB65.96 MB8.50 MB96.83 MBggml_metal_free: deallocating2026-05-15711:26:52.811702Z2026-05-15T11:27:33.622207Z2026-05-15T11:28:22.88434722026-05-15T11:28:22.899031Z-zshWindowHelpscreenpipe"₴4> 0(ah)• Backend Chapter • 2 m leftA100% [8•Fri 15 May 11:28:23181screenpipe*885ec2-user@ip-10-20-... ₴6ec2-user@ip-10-30-…..ec2-user@ip-10-...• *8INFO screenpipe_audio::audio_manager::manager: reconciliation: transcribed 50 orphaned chunksINFO screenpipe_engine::event_driven_capture: content dedup: skipping capture for monitor 2 (hash=8724424516320409755, trigger=click)INFO screenpipe_engine::event_driven_capture: content dedup: skipping capture for monitor 2 (hash=8724424516320409755, trigger=click)INFO screenpipe_engine::event_driven_capture: content dedup: skipping capture for monitor 1 (hash=8724424516320409755, trigger=click)...
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ActivityMorePhpStormViewINavicareCodeLaravelKeractor• Deccribe whaJiminny …..v# general#jiminny-bg# platform-tickets# product_ launches# random# releases# sofia-office# support# thank-yous# the people of iimi.6 Direct messagesa Stoyan Tomov• Galva Dimitrova D/e Aneliva Angelova6 Vasil VasilevStefka Stoyanova9 lodor SramatovMario Georgieve. Nikolay Ivanov&o James Graham ** Stoyan Tanev@ Stelivan Georeiev15 Petka Kachinckile Lukas Kovalik v..::: Apps8 Toast-T lira CloudMessagpaoSto3дрLukawnLnkhttp684Message+ AaTOOISWindowmelpFV faVsco.js°9 JY-20891-improve-sms-text-relays k vProiectv© InviteUserToTeamAction.php(c) CrmActivityService.ong>db External Librariesv E Scratches and Consolesспескалокешукеmоtемatch.php@ RematchActivityOnCrmObjectDetach.php• _ Database consolesvAtuA console [eujA DEAL RISKS (EUT& DI EU© Activity.php x| © UpdateCrmData.phpclass Activity extends Model implementsoublic tunction uodate ctvrvermbatalarrav srecords): vordi44 A169 X4 X 102 14 л& EU IEUIIv & iminny@localhost2121& console liminny@localhostif (this->stage 1d === null && Sstage) <4Dliminnvalocalhost#=Slocalliminnvalocalhost2123121241$this->stage_id = $stage->id;#S= fliminnv@localhost)zoho dev Iliminnv@localhostiV A PROD2127if (Sopportunity && Sthis->opportunity_id |== $opportunity->id) {$this->opportunity_id = Sopportunity->id;console [PrOD|A console 1 rprOdI4 DI [PROD]if (Sopportunity && Sthis->value !== $opportunity->value) {éthic-svaluo - Connontunitv-svalne,ServicesOutouthiliminnv text relavs XTx,v 0 DatabaseVLZUf teamsf accounts) stages« consoleDidIuuid WUID with time-low and time-hiah swanned)Yemail_provider Y32412 62а4175c-40c5-42fb-bd68-f18e3513461agsuite32415 c63325cb-17f4-4256-ac9e-4f0f214dbbb3gsuite32416 a4d7aa2d-8652-4cd1-a526-8705e3b21366qsuitev A liminnv@localhostAHS local4 SHv APRODA console 1 s 639 msv AOAIPRODd console 7• # STAGING, Docker=custom.logt scratch_8.json= laravel.log4 SF jiminny@localhost]4 HS_local [jiminny@localhost]A console [PROD] X A console [EU]fiò accounts [EU]fii stages [EU)iiò teams ([EU]ImporbotkecoraingJoo.onp© FixActivitiesOpportunity.php4 console_7 [QAI PRODI© Opportunity.phpA console [STAGINGTy: AutoPlayground vdo jiminny v662select * from automated_reports where id = 54;SEE * FROM USerS WHERE IO IN 24623.29443.296139040 A1 A40 M65 A V[664=665666 V=667=000SELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uyid;select * from text_relays where created_at > '2026-05-01'and id IN (32412, 32415, 32416)# and id = 32412+select * from users where team_id = 2 and email like '%scott%' and id = 29510;SELECT * FROM activities WHERE uuid to bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = vuid: # 79763436backeno chapter • 2m len100% 2• Fri 15 May 11:28:23CascadeReview PR for ActivityCascade+0...A Moutiis Queta vesely May 17, 1:00 AAX GMTtedhe got an automated emall stating that his sms from the 1oth of May was not sent to one or histny etrieof hisiatema c uaaohhot pr ovie (4s297ng 6l Sentry, te), but i couldn't tindTosd a ithe tegt mask, us, he pe to ehio emalil Ai hehot wrepitied and pect tet ed hin frsi; Tosorry but we could not send your text messageThis is often due to the message being too long. It was established that his user was not founc+ « Code!SWE.1.6UndoPasteesvvemail provider id yemail sent at YW sender VI recipient YPaste and Match StvleSelect Al19e1447dea629edG2026-05-10 23:45:10DE ZOETEN Scott <[EMAIL]>Meg Katsiouras <[EMAIL] DevTools19e2027868a64b422026-05-13 10:05:08Mario Georgiev <[EMAIL]>[EMAIL].com19e2033ed8ea6b102026-05-13 10:18:39Stoyan Tomov <[EMAIL]>Mario Georgiev <[EMAIL]>processedNN Windeurf Toame 6A7.4 UITC.9Aenssoe...
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Project: faVsco.js, menu
JY-20891-improve-sms-text Project: faVsco.js, menu
JY-20891-improve-sms-text-relays, menu
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public...
|
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Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . 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':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Execute","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Explain Plan","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Browse Query History","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"View Parameters","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Open Query Execution Settings…","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"In-Editor Results","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Tx: Auto","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Cancel Running Statements","depth":4,"on_screen":true,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Playground","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"jiminny","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"40","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"1","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"40","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"65","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","depth":4,"on_screen":true,"value":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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8724424516320409755
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8179532969745786684
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idle
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accessibility
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NULL
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Project: faVsco.js, menu
JY-20891-improve-sms-text Project: faVsco.js, menu
JY-20891-improve-sms-text-relays, menu
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
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Project: faVsco.js, menu
JY-20891-improve-sms-text Project: faVsco.js, menu
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public...
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Highlighted Error","depth":4,"bounds":{"left":0.4737367,"top":0.17318435,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.48105052,"top":0.17318435,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return 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}\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? 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'' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . 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u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","depth":4,"on_screen":true,"value":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.13863032,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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8724424516320409755
|
8179532969745786684
|
idle
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accessibility
|
NULL
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Project: faVsco.js, menu
JY-20891-improve-sms-text Project: faVsco.js, menu
JY-20891-improve-sms-text-relays, menu
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public...
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Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Execute","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Explain Plan","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Browse Query History","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"View Parameters","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Open Query Execution Settings…","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"In-Editor Results","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Tx: Auto","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Cancel Running Statements","depth":4,"on_screen":true,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Playground","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"jiminny","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"40","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"1","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"40","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"65","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","depth":4,"on_screen":true,"value":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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8724424516320409755
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8179532969745786684
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idle
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accessibility
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NULL
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Project: faVsco.js, menu
JY-20891-improve-sms-text Project: faVsco.js, menu
JY-20891-improve-sms-text-relays, menu
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public...
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Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? 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'' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . 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Error","depth":4,"bounds":{"left":0.77227396,"top":0.14684756,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.77958775,"top":0.14684756,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","depth":4,"on_screen":true,"value":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.13863032,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
|
8724424516320409755
|
8179532969745786684
|
visual_change
|
accessibility
|
NULL
|
Project: faVsco.js, menu
JY-20891-improve-sms-text Project: faVsco.js, menu
JY-20891-improve-sms-text-relays, menu
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public...
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Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Execute","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Explain Plan","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Browse Query History","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"View Parameters","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Open Query Execution Settings…","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"In-Editor Results","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Tx: Auto","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Cancel Running Statements","depth":4,"on_screen":true,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Playground","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"jiminny","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"40","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"1","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"40","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"65","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","depth":4,"on_screen":true,"value":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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8724424516320409755
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8179532969745786684
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idle
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accessibility
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NULL
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Project: faVsco.js, menu
JY-20891-improve-sms-text Project: faVsco.js, menu
JY-20891-improve-sms-text-relays, menu
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
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Project: faVsco.js, menu
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public...
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Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? 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'' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . 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Error","depth":4,"bounds":{"left":0.77227396,"top":0.14684756,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.77958775,"top":0.14684756,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","depth":4,"on_screen":true,"value":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.13863032,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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8724424516320409755
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8179532969745786684
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idle
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accessibility
|
NULL
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Project: faVsco.js, menu
JY-20891-improve-sms-text Project: faVsco.js, menu
JY-20891-improve-sms-text-relays, menu
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public...
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Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Execute","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Explain Plan","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Browse Query History","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"View Parameters","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Open Query Execution Settings…","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"In-Editor Results","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Tx: Auto","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Cancel Running Statements","depth":4,"on_screen":true,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Playground","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"jiminny","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"40","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"1","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"40","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"65","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","depth":4,"on_screen":true,"value":"SELECT * FROM teams WHERE name LIKE '%litify%'; # 1069, 994, 24993\nSELECT * FROM users WHERE id = 25061;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 994;\nSELECT * FROM crm_profiles WHERE user_id = 25061;\n\nselect * from crm_configurations where id = 834;\nSELECT * FROM teams WHERE id = 882;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot' and crm_provider_id = 7270388;\n\nSELECT * FROM contacts where crm_configuration_id = 834;\nSELECT * FROM opportunities WHERE team_id = 933\n# AND crm_provider_id IN ('20131586060','46017317898','52543911090','53451356564','54101251892','54323768459');\nAND id IN (8482561,18352941,19042734,19232139,19445140,19472541);\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id IN (8482561,18352941,19042734,19232139,19445140,19472541);\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; #\nSELECT * FROM opportunities WHERE team_id = 933 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\nselect crm.provider, l.* from leads l join crm_configurations crm on l.crm_configuration_id = crm.id\nwhere crm.provider NOT IN ('salesforce', 'integration-app', 'bullhorn', 'copper')\n# and l.converted_at IS NOT NULL\n;\n\n# ********************************************************************\nSELECT * FROM activities a WHERE type IN ('email-inbound', 'email-outbound')\nand opportunity_id IS NULL\norder by id desc;\n\nSELECT * FROM teams WHERE id = 604; # 598\nSELECT * FROM activities WHERE id = 74410828; # chelseaw@allvoices.co\nSELECT * FROM accounts WHERE id = 20068382;\nSELECT * FROM accounts WHERE id = 35186038;\n\nSELECT * FROM contacts WHERE team_id = 852 and updated_at > '2026-01-23 12:30:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 559 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('cb6342b6-a183-401c-b0af-ede92b2ae763') = uuid;\nselect * from sidekick_settings where team_id = 781;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 26651871; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 7562435;\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8420347; # opflit 2100\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 711;\nSELECT * FROM activities where crm_configuration_id = 711 and crm_provider_id IS NULL\nand is_internal = 0 and status = 'completed'\norder by id desc;\n\nSELECT * FROM crm_layout_entities\nWHERE crm_layout_id IN (2352, 2353);\n;\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and id = 530;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('c6ca4b22-7738-4563-a95d-b8a9598924ae') = uuid;\nSELECT * FROM activities WHERE uuid_to_bin('442abb2b-28bd-4be8-9c25-19e9bf02766d') = uuid;\nselect * from contacts\nwhere crm_configuration_id = 530\nand crm_provider_id = 872252;\n\nselect * from activities where crm_configuration_id = 530\nand user_id = 14343 and type like '%softphone%'\nand created_at between '2026-01-28 15:00:00' and '2026-01-28 15:10:00';\n\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 25666868; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id = 8646335; # Teya\nSELECT * FROM crm_configurations where provider = 'hubspot' and crm_provider_id IN (5933397);\n\n\nSELECT t.name, t.id, t.owner_id, c.id, c.provider, c.crm_base_url FROM teams t\nJOIN crm_configurations c ON t.id = c.team_id\nWHERE t.status = 'active';\n\nSELECT * FROM teams where id = 1091;\nSELECT * FROM crm_configurations where team_id = 1091;\nSELECT * FROM activity_providers where team_id = 1091;\nSELECT * FROM activities where crm_configuration_id = 1024 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT * FROM teams WHERE name LIKE '%Leadventure%';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1091 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%Wilson%'; # 862, 812\nSELECT * FROM teams where id = 862;\nSELECT * FROM crm_configurations where team_id = 862;\nSELECT * FROM activity_providers where team_id = 862;\nSELECT * FROM activities where crm_configuration_id = 812 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\n\n\nSELECT t.id, crm.id, crm.provider, ap.* FROM teams t\njoin crm_configurations crm on t.id = crm.team_id\njoin activity_providers ap on t.id = ap.team_id\nwhere t.status = 'active' and ap.is_enabled = 1\nand crm.provider = 'hubspot'\nand ap.provider NOT IN ('hubspot', 'aircall', 'uploader', 'gong', 'twilio', 'zoom-bot', 'google-meet', 'ms-teams',\n 'outreach', 'close', 'ringcentral', 'dialpad', 'zoom-phone');\n\nSELECT * FROM teams where id = 1068;\nSELECT * FROM crm_configurations where team_id = 1068;\nSELECT * FROM activity_providers where team_id = 1068;\n\nSELECT * FROM activities a\nwhere crm_configuration_id = 993 and type IN ('softphone', 'softphone-outbound')\nand a.provider NOT IN ('hubspot', 'uploader', 'gong', 'twilio', 'google-meet', 'ms-teams','close'\n )\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by a.id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1068 and sa.provider = 'hubspot';\n\n# ********************************************************************\n# ********************************************************************\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 882; # 933 - GoGlobal , portalId: 6017093\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 933 and updated_at > '2026-02-06 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 933 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 834; # 882 - AnyVan , portalId: 5468262\nSELECT * FROM contacts WHERE crm_configuration_id = 834 and updated_at > '2026-03-30 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and updated_at > '2026-03-04 08:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 882 and sa.provider = 'hubspot';\nselect * from crm_layouts where crm_configuration_id = 834;\nselect * from crm_layout_entities where crm_layout_id = 2780;\nselect * from crm_fields where id IN (321153,321192,321193,321194);\n\nSELECT * FROM opportunities WHERE crm_configuration_id = 834 and id = 10993426;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 988; # 1057 - Teya (543ce4f4-168c-4571-91ea-5b35c253f06f) , portalId: 26651871\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1057 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1057 and sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations where id = 533; # 559 - Connectd , portalId: 6710988\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 559 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 801; # 852 - Rise Vision , portalId: 2700250\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 852 and updated_at > '2026-02-04 00:00:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 962; # 1034 - evergrowth.io , portalId: 143180990\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1034 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 1037; # 1102 - Jibble , portalId: 6649755\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1102 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 8\n\nSELECT * FROM crm_configurations where id = 1015; # 1049 - Travefy , portalId: 48904401\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1049 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 20\n\nSELECT * FROM crm_configurations where id = 64; # 70 - SalaryFinance , portalId: 3404115\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 70 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 6th last\n\nSELECT * FROM crm_configurations where id = 802; # 853 - Street Group , portalId: 7658438\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 853 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 10\n\nSELECT * FROM crm_configurations where id = 872; # 921 - In Professional Development , portalId: 9238273\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 921 and updated_at > '2026-02-04 12:30:00' order by updated_at desc; # 2\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 550; # 576 - SeedLegals , portalId: 3028661\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 576 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 989; # 1058 - rtaoutdoor.com , portalId: 22371204\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1058 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 896; # 946 - Mintago , portalId: 6621281\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 946 and updated_at > '2026-02-05 14:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 617; # 641 - PCS , portalId: 5244937\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 641 and updated_at > '2026-02-05 14:00:00' order by updated_at desc; # 7th\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 649; # 670 - Eventeny , portalId: 4492849\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-18 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 670 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; #\n\nSELECT * FROM crm_configurations where id = 48; # 51 - CleanCloud , portalId: 4373137\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-03-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 51 and updated_at > '2026-02-09 08:00:00' order by updated_at desc;\nselect * from users where team_id = 51; # 7783\nSELECT * FROM groups WHERE uuid_to_bin('8a8d2cb6-8b55-4fa3-8b5c-5f0e3d8de59a') = uuid; # 1130\nselect * from activity_searches where user_id = 7783;\nselect * from activity_search_filters where activity_search_id IN (32291, 32292);\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations where id = 272; # 290 - Bonham & Brook , portalId: 5705856\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-05 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 290 and updated_at > '2026-02-09 08:00:00' order by updated_at desc; # 6th\n# ********************************************************************\nSELECT * FROM crm_configurations where provider = 'hubspot';\nSELECT * FROM crm_configurations where id = 1056; # 1119 - Chromatic , portalId: 45602133\nSELECT * FROM opportunities WHERE team_id = 1119 and remotely_created_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 1119 and updated_at > '2026-02-09 09:00:00' order by updated_at desc; # null\n# ********************************************************************\n\nselect * from contacts where crm_provider_id = '003Uu00000ojD4NIAU';\nselect\n cp.*\n# DISTINCT t.id\n# cp.id, cp.user_id, t.id, cp.crm_configuration_id, cp.contact_fields\nFROM crm_profiles cp\nJOIN crm_configurations crm on crm.id = cp.crm_configuration_id\nJOIN users u on u.id = cp.user_id\nJOIN teams t ON t.id = crm.team_id\nWHERE crm.provider = 'salesforce' and t.status = 'active'\n and cp.archived_at IS NULL and u.deleted_at IS NULL\n and t.id NOT IN (1093)\n and t.id = 2\n and cp.contact_fields IS NULL;\n# and c.crm_provider_id = '003Uu00000ojD4NIAU';\n\nSELECT * FROM users WHERE id = 26484;\nSELECT * FROM crm_profiles WHERE user_id = 26484;\nSELECT * FROM social_accounts WHERE sociable_id = 26484;\nSELECT * FROM crm_configurations where provider = 'salesforce';\nselect * from users where id IN (10022, 10403);\nselect * from users where team_id IN (526);\nselect * from teams where id IN (526, 532);\nselect * from crm_configurations where id IN (500, 516);\nselect * from crm_profiles where crm_configuration_id IN (500, 516) and user_id IN (10022, 10403);\nselect * from contacts where crm_configuration_id IN (500, 516) and crm_provider_id = '003Uu00000ojD4NIAU';\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 526 and sa.provider = 'salesforce';\nselect * from team_settings where team_id IN (526, 532);\n\nselect * from users where id IN (22824);\nselect * from crm_profiles where crm_configuration_id IN (1026);\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1093 and sa.provider = 'salesforce';\n\nselect * from teams where id = 1099;\nselect * from users where id = 29643\n\nselect * from activity_processing_states;\n\nSELECT * FROM teams where name LIKE '%Fare%'; # 233\nSELECT * FROM opportunities where crm_configuration_id = 215\n# and crm_provider_id = 'oppo_ogESZf2P50nDrd1nGPvKDXeA6sSaTN5v51Lp4ayVzKR'\n;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1088 and sa.provider = 'hubspot';\n\nSELECT * FROM teams order by updated_at DESC\nSELECT * FROM crm_configurations WHERE id = 1019; # SimpleConsign 1088 - no social account\n\nselect * from crm_configurations where provider = 'pipedrive';\n\nselect * from teams where id = 957;\nselect * from crm_configurations where id = 957;\n\nSELECT * FROM teams WHERE name LIKE '%Prolific%'; # 544, 518, 10743\nSELECT * FROM opportunities where crm_configuration_id = 518 order by id desc;\n\nselect * from users where team_id = 1; # 26726 - Gabriela Dureva\nSELECT * FROM opportunities where user_id = 26726; # 16834447 - Prolific\nselect * from activities where user_id = 26726 order by id desc;\nselect * from contacts where crm_configuration_id = 1\nand email IN ('charlotte.ward@prolific.com', 'frankie.bryant@prolific.com'); # 2094416, 2093620\nSELECT * FROM contacts WHERE id = 6284931;\n\nSELECT p.* FROM activities a JOIN participants p ON a.id = p.activity_id\nWHERE a.user_id = 26726 and p.lead_id IN (2094416, 2093620) and a.created_at > '2026-01-01 00:00:00' order by p.email;\n\nselect * from activities where id IN (75509259,75509261,75509261,75511034,75026464,75517602,75517605);\nselect * from crm_configurations where id = 1;\n\n43801692-1aeb-32ce-acba-5b80a479701a\n44c3c9cf-6f5e-75f3-8179-bc9f75dd2b1b\n405975c0-b3d0-7aaa-821f-09d59cae6dd1\n4caf848d-4bed-2299-b248-7788d41f9fca\n49bedc3f-f196-eef3-89c3-dea6a3b4aa63\n43420989-a09d-b8f8-9806-c8bbf7a02aac\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nSELECT * FROM activities WHERE id = 75461988;\n\nSELECT * FROM activities WHERE uuid_to_bin('d6c5052e-e972-49e9-8912-26f2f7d6c5f6') = uuid;\n\nselect * from contacts where id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nselect * from users where id = 21047;\nSELECT * FROM crm_configurations WHERE id = 892;\nSELECT * FROM teams WHERE id = 942;\nselect * from opportunities where team_id = 942 order by updated_at desc;\nselect * from contacts where team_id = 942 order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 942 and sa.provider = 'hubspot';\n\nSELECT * FROM opportunities where team_id = 1 and crm_provider_id IN ('006Pq00000NeH6XIAV', '006Pq000007z8kdIAA'); # 10697889, 6621430\nSELECT * FROM crm_configurations WHERE id = 1;\nSELECT * FROM teams WHERE crm_id = 1;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1 and sa.provider = 'salesforce';\n\nselect id, user_id, opportunity_fields from crm_profiles where crm_configuration_id = 1\nSELECT * FROM opportunities where team_id = 1 order by updated_at desc; # 10697889, 6621430\n\nselect * from teams where id = 852;\nselect * from groups where id = 2286;\nselect * from sidekick_settings where team_id = 852;\nselect * from default_activity_types where team_id = 852;\n\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id AND p.id IS NULL -- no profile\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active' -- team is active\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1 AND u.deleted_at IS NULL\nAND u.crm_required = 1\nAND u.team_id = 1\nORDER BY u.team_id;\n\nSELECT * FROM crm_profiles cp where cp.crm_configuration_id = 1 and cp.user_id IN (\n18481\n );\n\nSELECT cc.provider, cc.id, p.id, u.*\nFROM users u\nLEFT JOIN crm_profiles p ON u.id = p.user_id\nINNER JOIN teams t ON u.team_id = t.id AND t.status = 'active'\nINNER JOIN crm_configurations cc ON t.crm_id = cc.id\nWHERE u.status = 1\n AND u.deleted_at IS NULL\n AND u.crm_required = 1\n# AND u.team_id = 1\n AND p.id IS NULL -- Move this condition to WHERE clause\nORDER BY u.team_id;\n\nSELECT * FROM opportunities WHERE id = 20002609;\nselect * from teams where id = 1122; # Velatir, 29953 - christian@velatir.com\nselect * from crm_configurations where id = 1060;\nselect * from crm_layouts where crm_configuration_id = 1060;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3596;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 1122 and sa.provider = 'hubspot';\nselect * from opportunities where team_id = 1122 order by updated_at desc;\n\nselect * from crm_field_data where object_type = 'contact';\n\nSELECT * FROM activities WHERE uuid_to_bin('374fc8ed-3315-4c9f-9b25-318b7fd2928f') = uuid; # 76584262\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 248 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles where user_id = 24115; # 005QF000002CswMYAS\nSELECT * FROM users where id = 24115;\nSELECT * FROM accounts where id = 4002896;\nSELECT * FROM teams WHERE name LIKE '%adswerve%';\nSELECT * FROM opportunities where crm_configuration_id = 230 AND crm_provider_id IN (\"0069N000003GIQ9QAO\",\"0061r000019yGP9AAM\",\"0066900001S2KWlAAN\",\"0066900001TDpj2AAD\",\"0066900001b8uEwAAI\",\"0069N000001rQi0QAE\",\"006QF00000KD40mYAD\",\"006QF00000LzpRJYAZ\",\"0069N000002uomtQAA\",\"0069N000002xlMLQAY\",\"0066900001NV6ubAAD\",\"0061r00001HJp45AAD\",\"006QF00000uTlUoYAK\",\"006QF00000v0bZqYAI\");\nSELECT * FROM opportunities WHERE crm_configuration_id = 230 AND crm_provider_id = '0069N000003GIQ9QAO'; # 6272203\n\nSELECT u.id, u.email, ac.name, a.* FROM activities a\nJOIN users u ON a.user_id = u.id\nJOIN accounts ac ON a.account_id = ac.id\nWHERE\nuuid_to_bin('e3269598-b562-44fb-b5e9-9d2694dc63e0') = a.uuid or\nuuid_to_bin('66ddc3ab-4e15-45aa-af0c-248c1eece593') = a.uuid or\nuuid_to_bin('826bd328-e1cc-4213-b8d8-572454cacc07') = a.uuid;\n\nselect * from users where id = 5825;\nSELECT * FROM activities WHERE uuid_to_bin('e56aa2e8-231a-421b-ab1f-cb38ed2bf573') = uuid;\n\nselect * from activities where uuid_to_bin('91e13b2f-2d1b-45f8-b1fd-1141b6563782') = uuid;\n19594, 862\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 862 and sa.provider = 'salesforce';\n\nselect * from automated_reports where id = 36;\nselect ar.frequency, r.*, ar.* from automated_report_results r\njoin automated_reports ar on r.report_id = ar.id\nwhere ar.frequency != 'one_off';\n\nselect s.* from activity_searches s join users u ON s.user_id = u.id where u.team_id = 882;\nselect * from nudges n where n.activity_search_id\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 1065; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 3617;\n\nselect * from users where team_id = 1 and name like '%Lukas%'; # 7160\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\nSELECT * FROM teams WHERE name LIKE '%Integrum ESG%'; # 1126, 1065,\nselect * from opportunities where team_id = 1126;\nSELECT * FROM teams WHERE name LIKE '%Base%'; # 1125, 1063,\nselect * from opportunities where team_id = 1125;\nselect * from contacts c\nwhere c.team_id = 882;\n\nSELECT * FROM activities WHERE id = 76822967;\nSELECT * FROM crm_profiles WHERE user_id = 15440;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 555;\nSELECT * FROM crm_configurations WHERE id = 555;\nSELECT * FROM users WHERE id = 15440; # team. 581, gr. 15440, pl. 3911, act. field 162182\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 581 and sa.provider = 'salesforce';\n\nSELECT * FROM automated_report_results order by id desc;\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556;\n\nselect * from automated_reports;\nwhere id = 54; # 4fdd41f6-dcf0-30d0-b339-7345381b6044 , [\"pdf\",\"podcast\"]\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\nselect * from automated_report_results order by id desc;\nSELECT * FROM automated_report_results WHERE id = 1919;\n\nselect * from automated_report_results WHERE report_id = 54;\n\nselect * from opportunities where id = 7594349;\n\nSELECT * FROM teams WHERE name LIKE '%Les%'; # 711, 692, 16067 - jiminnyintegration@lesmills.com\nselect * from playbooks where team_id = 711; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 5515;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 692 and object_type = 'event';\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 692;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 711 and sa.provider = 'salesforce';\n\nSELECT * FROM crm_profiles cp JOIN users u on u.id = cp.user_id WHERE u.team_id = 711;\n\nselect * from leads;\n\nselect * from calendars;\n\nSELECT\n t.id AS team_id,\n t.name,\n LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1)) AS calendar_domain\nFROM teams t\nJOIN users u ON u.team_id = t.id\nJOIN calendars c ON c.user_id = u.id AND c.status = 'active' AND c.calendar_provider_id LIKE '%@%'\nLEFT JOIN team_domains td\n ON td.team_id = t.id\n AND td.deleted_at IS NULL\n AND td.domain = LOWER(SUBSTRING_INDEX(c.calendar_provider_id, '@', -1))\nGROUP BY t.id, t.name, calendar_domain\nORDER BY t.name, calendar_domain;\n\nselect * from users u join calendars c on c.user_id = u.id\nwhere u.team_id = 882;\n\n\nselect * from activities where id = 74049485; # team 563 crm 537\nselect * from activities where id = 73272382; # team 563 crm 537\nselect * from activities where id = 64400389; # team 563 crm 537\nselect * from activities where id = 58081273; # team 563 crm 537\nselect * from activities where id = 54520297; # team 563 crm 537\nselect * from participants where activity_id = 58081273;\n\nselect * from activities where crm_configuration_id = 537 and provider = 'aircall'\nand account_id = 19003658 order by updated_at desc;\n\nselect * from contacts where crm_configuration_id = 537 and id = 35957759;\nselect * from accounts where crm_configuration_id = 537 and id = 19003658;\n\nselect * from automated_report_results where id = 1976;\nselect * from automated_reports where id = 583;\nselect * from activity_searches where id = 87714;\nselect * from activity_search_filters where activity_search_id = 87714;\n\nSELECT * FROM activities WHERE uuid_to_bin('8827f672-202d-4162-9d04-73ff5f0566a9') = uuid\nor uuid_to_bin('47842446-af51-4bcb-854f-cc6560290101') = uuid;\n\nSELECT * FROM crm_configurations WHERE provider = 'hubspot';\nselect * from rate_limits;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2\nand id IN (18, 1872);\nselect * from automated_reports where id = 54;\nSELECT * FROM users WHERE id IN (24623,29443,29613);\n\nSELECT * FROM automated_report_results WHERE uuid_to_bin('822fa41b-afd3-43a9-a248-86b0e36f3131') = uuid;\n\nselect * from text_relays where created_at > '2026-05-01'\nand id IN (32412, 32415, 32416);\n# and id = 32412;\n\nselect * from users where team_id = 2 and email like '%scott%' and id = 29510;\n\nSELECT * FROM activities WHERE uuid_to_bin('67cebfc2-ed56-44a2-8c68-7a0286ed8618') = uuid; # 79763436","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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8724424516320409755
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8179532969745786684
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idle
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accessibility
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NULL
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Project: faVsco.js, menu
JY-20891-improve-sms-text Project: faVsco.js, menu
JY-20891-improve-sms-text-relays, menu
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public...
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