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/Users/lukas/.screenpipe/data/data/2026-05-18/1779 /Users/lukas/.screenpipe/data/data/2026-05-18/1779094709178_m1.jpg...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelpj Preparation for Refi... in 3h 2 m100% <APP (-zsh)$82DOCKER₴81worker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83screenpipe"8• Mon 18 May 11:58:29T81O &4APP...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelpj Preparation for Refi... in 3h 2 m100% <APP (-zsh)$82DOCKER₴81worker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83screenpipe"8• Mon 18 May 11:58:29T81O &4APP...
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/Users/lukas/.screenpipe/data/data/2026-05-18/1779 /Users/lukas/.screenpipe/data/data/2026-05-18/1779094709210_m2.jpg...
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SlackHomeActivityMoreVIewHistoryWindowhelt@ Descri SlackHomeActivityMoreVIewHistoryWindowhelt@ Describe what you are looking forJiminny... ~# general#jiminny-bg# plattorm-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovwVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaZà Todor Stamatov 19&. Mario GeorgievC. Nikolay Ivanovdo James Graham 7&. Stoyan Tanev. Steliyan Georgiev. Petko KashinskiE. Lukas Kovalik y...::: Aons€ Jira CloudStefka StoyanovaMessagese Files@ Untitled@ UntitledStefka ~Thursday, May 14thdko ИMaw.unurpeanive, yeвиждам Key Date: Major v1 features arescheduled for sunsetting by July 2026.TodayStefka Stoyanova 11:56 AMзарастил укаш[URL_WITH_CREDENTIALS] OperationsI& Confluence:: Teams9= Customise sidebarC < 40 0 1 Preparation for Ref... in 3h 2mQ Search100% C/ &• Mon 18 May 11:58:29S ASK ROVO 1® sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNoneRoot causeAttachments 5im May 2026, 101215.pngin N 2026.104210.pmg13 Mo 2026. 5. 13pmgim May 20260020 pngim May 2026, 1012 ampngLinked work itemsblocks#* JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingis caused by# JY-20891 Sidekick SMS issueActivityHistory Work logApprovalsAdd internal note / Replv to customerPro tip: press M to commeniLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.€* • Edit • DeleteBACKLOG VDEPLOYED• Summarise 2 comments |=1|Lukas Kovalik 5 days ago 8 Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.@ • Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamPlatform teamOrganizationReward Gateway-EdenredCanny LinksOpen Canny Links> More fields Labels. Time tracking, Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry al Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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SlackHomeActivityMoreVIewHistoryWindowhelt@ Descri SlackHomeActivityMoreVIewHistoryWindowhelt@ Describe what you are looking forJiminny... ~# general#jiminny-bg# plattorm-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovwVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaZà Todor Stamatov 19&. Mario GeorgievC. Nikolay Ivanovdo James Graham 7&. Stoyan Tanev. Steliyan Georgiev. Petko KashinskiE. Lukas Kovalik y...::: Aons€ Jira CloudStefka StoyanovaMessagese Files@ Untitled@ UntitledStefka ~Thursday, May 14thdko ИMaw.unurpeanive, yeвиждам Key Date: Major v1 features arescheduled for sunsetting by July 2026.TodayStefka Stoyanova 11:56 AMзарастил укаш[URL_WITH_CREDENTIALS] OperationsI& Confluence:: Teams9= Customise sidebarC < 40 0 1 Preparation for Ref... in 3h 2mQ Search100% C/ &• Mon 18 May 11:58:29S ASK ROVO 1® sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNoneRoot causeAttachments 5im May 2026, 101215.pngin N 2026.104210.pmg13 Mo 2026. 5. 13pmgim May 20260020 pngim May 2026, 1012 ampngLinked work itemsblocks#* JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingis caused by# JY-20891 Sidekick SMS issueActivityHistory Work logApprovalsAdd internal note / Replv to customerPro tip: press M to commeniLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.€* • Edit • DeleteBACKLOG VDEPLOYED• Summarise 2 comments |=1|Lukas Kovalik 5 days ago 8 Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.@ • Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamPlatform teamOrganizationReward Gateway-EdenredCanny LinksOpen Canny Links> More fields Labels. Time tracking, Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry al Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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2026-05-18T08:58:37.831038+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-18/1779 /Users/lukas/.screenpipe/data/data/2026-05-18/1779094717831_m2.jpg...
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SlackHomeActivityMoreVIewHistoryWindowhelt@ Descri SlackHomeActivityMoreVIewHistoryWindowhelt@ Describe what you are looking forJiminny... ~# general#jiminny-bg# plattorm-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovwVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaZà Todor Stamatov 19&. Mario GeorgievC. Nikolay Ivanovdo James Graham 72. Stoyan Tanev. Steliyan Georgiev. Petko KashinskiE. Lukas Kovalik y...::: Aons€ Jira CloudStefka StoyanovaMessagese Files@ Untitled@ UntitledStefka ~Thursday, May 14th~dko ИMaw.unurpeanive, yeвиждам Key Date: Major v1 features arescheduled for sunsetting by July 2026.TodayStefka Stoyanova 11:56 AMзарастил укаш[URL_WITH_CREDENTIALS] OperationsI& Confluence:: Teams9= Customise sidebarC < 40 0 1 Preparation for Ref... in 3h 2mQ Search100% C/ &• Mon 18 May 11:58:37S ASK ROVO 1® sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNoneRoot causeAttachments 5im May 2026, 101215.pngin N 2026.104210.pmg13 Mo 2026. 5. 13pmgim May 20260020 pngim May 2026, 1012 ampngLinked work itemsblocks#* JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingis caused by# JY-20891 Sidekick SMS issueActivityHistory Work logApprovalsAdd internal note / Replv to customerPro tip: press M to commeniLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.€* • Edit • DeleteBACKLOG VDEPLOYED• Summarise 2 comments |=1|Lukas Kovalik 5 days ago 8 Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.@ • Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamPlatform teamOrganizationReward Gateway-EdenredCanny LinksOpen Canny Links> More fields Labels. Time tracking, Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry al Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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SlackHomeActivityMoreVIewHistoryWindowhelt@ Descri SlackHomeActivityMoreVIewHistoryWindowhelt@ Describe what you are looking forJiminny... ~# general#jiminny-bg# plattorm-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovwVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaZà Todor Stamatov 19&. Mario GeorgievC. Nikolay Ivanovdo James Graham 72. Stoyan Tanev. Steliyan Georgiev. Petko KashinskiE. Lukas Kovalik y...::: Aons€ Jira CloudStefka StoyanovaMessagese Files@ Untitled@ UntitledStefka ~Thursday, May 14th~dko ИMaw.unurpeanive, yeвиждам Key Date: Major v1 features arescheduled for sunsetting by July 2026.TodayStefka Stoyanova 11:56 AMзарастил укаш[URL_WITH_CREDENTIALS] OperationsI& Confluence:: Teams9= Customise sidebarC < 40 0 1 Preparation for Ref... in 3h 2mQ Search100% C/ &• Mon 18 May 11:58:37S ASK ROVO 1® sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNoneRoot causeAttachments 5im May 2026, 101215.pngin N 2026.104210.pmg13 Mo 2026. 5. 13pmgim May 20260020 pngim May 2026, 1012 ampngLinked work itemsblocks#* JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingis caused by# JY-20891 Sidekick SMS issueActivityHistory Work logApprovalsAdd internal note / Replv to customerPro tip: press M to commeniLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.€* • Edit • DeleteBACKLOG VDEPLOYED• Summarise 2 comments |=1|Lukas Kovalik 5 days ago 8 Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.@ • Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamPlatform teamOrganizationReward Gateway-EdenredCanny LinksOpen Canny Links> More fields Labels. Time tracking, Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry al Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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2026-05-18T08:58:37.831039+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-18/1779 /Users/lukas/.screenpipe/data/data/2026-05-18/1779094717831_m1.jpg...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelpj Preparation for Refi... in 3h 2 m100% <APP (-zsh)$82DOCKER₴81worker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83screenpipe"8• Mon 18 May 11:58:37T81O &4APP...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelpj Preparation for Refi... in 3h 2 m100% <APP (-zsh)$82DOCKER₴81worker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83screenpipe"8• Mon 18 May 11:58:37T81O &4APP...
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2026-05-18T08:58:42.388334+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-18/1779 /Users/lukas/.screenpipe/data/data/2026-05-18/1779094722388_m1.jpg...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelpj Preparation for Refi... in 3h 2 m100% <APP (-zsh)$82DOCKER₴81worker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83screenpipe"8• Mon 18 May 11:58:42T81O &4APP...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelpj Preparation for Refi... in 3h 2 m100% <APP (-zsh)$82DOCKER₴81worker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83screenpipe"8• Mon 18 May 11:58:42T81O &4APP...
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2026-05-18T08:58:42.422363+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-18/1779 /Users/lukas/.screenpipe/data/data/2026-05-18/1779094722422_m2.jpg...
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iTerm2
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slackWindowHomeActivityMoreVIewMiston@ Describe wh slackWindowHomeActivityMoreVIewMiston@ Describe what you are looking forJiminny... ~# general#jiminny-bgic olattorm-nckets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovwVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaCà Todor Stamatov m&. Mario GeorgievC. Nikolay Ivanovdo James Graham 72. Stoyan Tanev. Steliyan Georgiev. Petko KashinskiLukas Kovalik y...#::Anns€ Jira CloudStefka Stoyanova• MessagesUe FilesUntitledUntitledвиждаThursday, May 14th ~ satures arescheduled for sunsetting by July 2026.Sterka stovanova 11:56 AM[URL_WITH_CREDENTIALS] OperationsI& Confluence:: Teams9= Customise sidebar< 40 0 1 Preparation for Refi... in 3h 2mQ Search100% C/ &• Mon 18 May 11:58:42S ASK ROVO 1® sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNoneRoot causeAttachments 5image-202605…. 913.png13 May 2026, 10:42 amin N 2026.104210.pmg13 Mo 2026. 5. 13pmgim May 202600 120mpngim May 2026, 1012 ampngLinked work itemsblocks#* JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingis caused by# JY-20891 Sidekick SMS issueActivityHistory Work logApprovalsAdd internal note / Replv to customerPro tip: press M to commeniLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.€* • Edit • DeleteBACKLOG VDEPLOYED• Summarise 2 comments |=1|Lukas Kovalik 5 days ago 8 Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent.from: Scott.DE-Z0ETENdrewardaatewav.comIn the PR related to the ticket I will add support for secondary email in this flow.@ • Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamPlatform teamOrganizationReward Gateway-EdenredCanny LinksOpen Canny Links> More fields Labels. Time tracking, Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry al Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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slackWindowHomeActivityMoreVIewMiston@ Describe wh slackWindowHomeActivityMoreVIewMiston@ Describe what you are looking forJiminny... ~# general#jiminny-bgic olattorm-nckets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovwVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaCà Todor Stamatov m&. Mario GeorgievC. Nikolay Ivanovdo James Graham 72. Stoyan Tanev. Steliyan Georgiev. Petko KashinskiLukas Kovalik y...#::Anns€ Jira CloudStefka Stoyanova• MessagesUe FilesUntitledUntitledвиждаThursday, May 14th ~ satures arescheduled for sunsetting by July 2026.Sterka stovanova 11:56 AM[URL_WITH_CREDENTIALS] OperationsI& Confluence:: Teams9= Customise sidebar< 40 0 1 Preparation for Refi... in 3h 2mQ Search100% C/ &• Mon 18 May 11:58:42S ASK ROVO 1® sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNoneRoot causeAttachments 5image-202605…. 913.png13 May 2026, 10:42 amin N 2026.104210.pmg13 Mo 2026. 5. 13pmgim May 202600 120mpngim May 2026, 1012 ampngLinked work itemsblocks#* JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingis caused by# JY-20891 Sidekick SMS issueActivityHistory Work logApprovalsAdd internal note / Replv to customerPro tip: press M to commeniLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.€* • Edit • DeleteBACKLOG VDEPLOYED• Summarise 2 comments |=1|Lukas Kovalik 5 days ago 8 Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent.from: Scott.DE-Z0ETENdrewardaatewav.comIn the PR related to the ticket I will add support for secondary email in this flow.@ • Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamPlatform teamOrganizationReward Gateway-EdenredCanny LinksOpen Canny Links> More fields Labels. Time tracking, Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry al Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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2026-05-18T08:58:47.709073+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-18/1779 /Users/lukas/.screenpipe/data/data/2026-05-18/1779094727709_m2.jpg...
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slackWindowHomeActivityMoreVIewMiston@ Describe wh slackWindowHomeActivityMoreVIewMiston@ Describe what you are looking forJiminny... ~# general#jiminny-bgic olattorm-nckets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovwVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaCà Todor Stamatov m&. Mario GeorgievC. Nikolay Ivanovdo James Graham 72. Stoyan Tanev. Steliyan Georgiev. Petko KashinskiLukas Kovalik y...#::Anns€ Jira CloudStefka Stoyanova• MessagesUe FilesUntitledUntitledвиждаThursday, May 14th ~ satures arescheduled for sunsetting by July 2026.Sterka stovanova 11:56 AMздрасти укаш[URL_WITH_CREDENTIALS] OperationsI& Confluence:: Teams9= Customise sidebara < 40 0 1 Preparation for Refi... in 3h 2mQ Search100% C/ &• Mon 18 May 11:58:47S ASK ROVO 1® sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNoneRoot causeAttachments 5image-202605…. 913.png13 May 2026, 10:42 amin N 2026.104210.pmg13 Mo 2026. 5. 13pmgim May 202600 120mpngim May 2026, 1012 ampngLinked work itemsblocks#* JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingis caused by# JY-20891 Sidekick SMS issueActivityHistory Work logApprovalsAdd internal note / Replv to customerPro tip: press M to commeniLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.€* • Edit • DeleteBACKLOG VDEPLOYED• Summarise 2 comments |=1|Lukas Kovalik 5 days ago 8 Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.@ • Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamPlatform teamOrganizationReward Gateway-EdenredCanny LinksOpen Canny Links> More fields Labels. Time tracking, Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry al Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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slackWindowHomeActivityMoreVIewMiston@ Describe wh slackWindowHomeActivityMoreVIewMiston@ Describe what you are looking forJiminny... ~# general#jiminny-bgic olattorm-nckets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovwVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaCà Todor Stamatov m&. Mario GeorgievC. Nikolay Ivanovdo James Graham 72. Stoyan Tanev. Steliyan Georgiev. Petko KashinskiLukas Kovalik y...#::Anns€ Jira CloudStefka Stoyanova• MessagesUe FilesUntitledUntitledвиждаThursday, May 14th ~ satures arescheduled for sunsetting by July 2026.Sterka stovanova 11:56 AMздрасти укаш[URL_WITH_CREDENTIALS] OperationsI& Confluence:: Teams9= Customise sidebara < 40 0 1 Preparation for Refi... in 3h 2mQ Search100% C/ &• Mon 18 May 11:58:47S ASK ROVO 1® sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNoneRoot causeAttachments 5image-202605…. 913.png13 May 2026, 10:42 amin N 2026.104210.pmg13 Mo 2026. 5. 13pmgim May 202600 120mpngim May 2026, 1012 ampngLinked work itemsblocks#* JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingis caused by# JY-20891 Sidekick SMS issueActivityHistory Work logApprovalsAdd internal note / Replv to customerPro tip: press M to commeniLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.€* • Edit • DeleteBACKLOG VDEPLOYED• Summarise 2 comments |=1|Lukas Kovalik 5 days ago 8 Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.@ • Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamPlatform teamOrganizationReward Gateway-EdenredCanny LinksOpen Canny Links> More fields Labels. Time tracking, Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry al Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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2026-05-18T08:58:47.728024+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-18/1779 /Users/lukas/.screenpipe/data/data/2026-05-18/1779094727728_m1.jpg...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelpj Preparation for Refi... in 3h 2 m100% <APP (-zsh)$82DOCKERworker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83screenpipe"8• Mon 18 May 11:58:47T81O ₴4APP...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelpj Preparation for Refi... in 3h 2 m100% <APP (-zsh)$82DOCKERworker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83screenpipe"8• Mon 18 May 11:58:47T81O ₴4APP...
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2026-05-18T08:59:18.050517+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-18/1779 /Users/lukas/.screenpipe/data/data/2026-05-18/1779094758050_m1.jpg...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelpPreparation for Refi... in 3h 1 m100% <APP (-zsh)$82DOCKERworker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83screenpipe"8• Mon 18 May 11:59:17T81O ₴4APP...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelpPreparation for Refi... in 3h 1 m100% <APP (-zsh)$82DOCKERworker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83screenpipe"8• Mon 18 May 11:59:17T81O ₴4APP...
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/Users/lukas/.screenpipe/data/data/2026-05-18/1779 /Users/lukas/.screenpipe/data/data/2026-05-18/1779094758435_m2.jpg...
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slackWindowHomeActivityMoreVIewMiston@ Describe wh slackWindowHomeActivityMoreVIewMiston@ Describe what you are looking forJiminny... ~# general#jiminny-bgic olattorm-nckets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovwVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaCà Todor Stamatov m&. Mario GeorgievNikolay Ivanovdo James Graham 72. Stoyan Tanev. Steliyan Georgiev. Petko KashinskiLukas Kovalik y...#::Anns€ Jira CloudStefka Stoyanova• MessagesUe FilesUntitledUntitledвиждаThursday, May 14th ~ satures arescheduled for sunsetting by July 2026.Sterka stovanova 11:56 AMздрасти укаш[URL_WITH_CREDENTIALS] OperationsI& Confluence:: Teams9= Customise sidebara< 40 0 l Preparation for Ref... in 3h 1mQ Search100% C/ &• Mon 18 May 11:59:18S ASK ROVO 1® sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNoneRoot causeAttachments 5image-202605…. 913.png13 May 2026, 10:42 amin N 2026.104210.pmg13 Mo 2026. 5. 13pmgim May 202600 120mpngim May 2026, 1012 ampngLinked work itemsblocks#* JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingis caused by# JY-20891 Sidekick SMS issueActivityHistory Work logApprovalsAdd internal note / Replv to customerPro tip: press M to commeniLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.€* • Edit • DeleteBACKLOG VDEPLOYED• Summarise 2 comments |=1|Lukas Kovalik 5 days ago 8 Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.@ • Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamPlatform teamOrganizationReward Gateway-EdenredCanny LinksOpen Canny Links> More fields Labels. Time tracking, Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry al Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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slackWindowHomeActivityMoreVIewMiston@ Describe wh slackWindowHomeActivityMoreVIewMiston@ Describe what you are looking forJiminny... ~# general#jiminny-bgic olattorm-nckets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovwVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaCà Todor Stamatov m&. Mario GeorgievNikolay Ivanovdo James Graham 72. Stoyan Tanev. Steliyan Georgiev. Petko KashinskiLukas Kovalik y...#::Anns€ Jira CloudStefka Stoyanova• MessagesUe FilesUntitledUntitledвиждаThursday, May 14th ~ satures arescheduled for sunsetting by July 2026.Sterka stovanova 11:56 AMздрасти укаш[URL_WITH_CREDENTIALS] OperationsI& Confluence:: Teams9= Customise sidebara< 40 0 l Preparation for Ref... in 3h 1mQ Search100% C/ &• Mon 18 May 11:59:18S ASK ROVO 1® sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNoneRoot causeAttachments 5image-202605…. 913.png13 May 2026, 10:42 amin N 2026.104210.pmg13 Mo 2026. 5. 13pmgim May 202600 120mpngim May 2026, 1012 ampngLinked work itemsblocks#* JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingis caused by# JY-20891 Sidekick SMS issueActivityHistory Work logApprovalsAdd internal note / Replv to customerPro tip: press M to commeniLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.€* • Edit • DeleteBACKLOG VDEPLOYED• Summarise 2 comments |=1|Lukas Kovalik 5 days ago 8 Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.@ • Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamPlatform teamOrganizationReward Gateway-EdenredCanny LinksOpen Canny Links> More fields Labels. Time tracking, Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry al Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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2026-05-18T08:59:48.636551+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-18/1779 /Users/lukas/.screenpipe/data/data/2026-05-18/1779094788636_m1.jpg...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelpPreparation for Refi... in 3h 1 mAPP (-zsh)$82DOCKER₴81worker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83100% <8• Mon 18 May 11:59:48ffmpegT8184APP...
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2633055160472585200
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idle
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelpPreparation for Refi... in 3h 1 mAPP (-zsh)$82DOCKER₴81worker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83100% <8• Mon 18 May 11:59:48ffmpegT8184APP...
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51724
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51727
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2026-05-18T08:59:48.996880+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-18/1779 /Users/lukas/.screenpipe/data/data/2026-05-18/1779094788996_m2.jpg...
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iTerm2
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monitor_2
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slackWindowHelpHomeActivityMoreVIewMiston@ Describ slackWindowHelpHomeActivityMoreVIewMiston@ Describe what you are looking forJiminny...y# general#jiminny-bg# plattorm-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovwVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaCa Todor Stamatov m&. Mario GeorgievNikolay Ivanovdo James Graham 72. Stoyan Tanev. Steliyan Georgiev. Petko KashinskiLukas Kovalik y.::: Aons€ Jira CloudStefka Stoyanova• Messagesr FilesUntitledw UntitledschealThursday, May 14th ~ ly 2026.Today ~Stefka Stoyanova 11:56 AMздрасти Л укаш[URL_WITH_CREDENTIALS] OperationsI& Confluence:: Teams9= Customise sidebar@< 40 0 l Preparation for Ref... in 3h 1mQ Search100% C/ &• Mon 18 May 11:59:48S ASK ROVO 1® Sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNoneRoot causeAttachments 5image-202605…. 913.png13 May 2026, 10:42 amin N 2026.104210.pmg13 Mo 2026. 5. 13pmgim May 202600 120mpngim May 2026, 1012 ampngLinked work itemsblocks#* JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingis caused by# JY-20891 Sidekick SMS issueActivityHistory Work logApprovalsAdd internal note / Replv to customerPro tip: press M to commeniLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.€* • Edit • DeleteBACKLOG VDEPLOYED• Summarise 2 comments |=1|Lukas Kovalik 5 days ago & Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.@ • Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamPlatform teamOrganizationReward Gateway-EdenredCanny LinksOpen Canny Links> More fields Labels. Time tracking, Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry al Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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NULL
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-2211873660966902624
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NULL
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idle
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ocr
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NULL
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slackWindowHelpHomeActivityMoreVIewMiston@ Describ slackWindowHelpHomeActivityMoreVIewMiston@ Describe what you are looking forJiminny...y# general#jiminny-bg# plattorm-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovwVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaCa Todor Stamatov m&. Mario GeorgievNikolay Ivanovdo James Graham 72. Stoyan Tanev. Steliyan Georgiev. Petko KashinskiLukas Kovalik y.::: Aons€ Jira CloudStefka Stoyanova• Messagesr FilesUntitledw UntitledschealThursday, May 14th ~ ly 2026.Today ~Stefka Stoyanova 11:56 AMздрасти Л укаш[URL_WITH_CREDENTIALS] OperationsI& Confluence:: Teams9= Customise sidebar@< 40 0 l Preparation for Ref... in 3h 1mQ Search100% C/ &• Mon 18 May 11:59:48S ASK ROVO 1® Sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNoneRoot causeAttachments 5image-202605…. 913.png13 May 2026, 10:42 amin N 2026.104210.pmg13 Mo 2026. 5. 13pmgim May 202600 120mpngim May 2026, 1012 ampngLinked work itemsblocks#* JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingis caused by# JY-20891 Sidekick SMS issueActivityHistory Work logApprovalsAdd internal note / Replv to customerPro tip: press M to commeniLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.€* • Edit • DeleteBACKLOG VDEPLOYED• Summarise 2 comments |=1|Lukas Kovalik 5 days ago & Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.@ • Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamPlatform teamOrganizationReward Gateway-EdenredCanny LinksOpen Canny Links> More fields Labels. Time tracking, Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry al Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
|
51725
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51728
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1817
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0
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2026-05-18T09:00:01.012158+00:00
|
/Users/lukas/.screenpipe/data/data/2026-05-18/1779 /Users/lukas/.screenpipe/data/data/2026-05-18/1779094801012_m1.jpg...
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iTerm2
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NULL
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monitor_1
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelpPreparation for Refi... in 3h 1 m100% <APP (-zsh)$82DOCKER₴81worker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83screenpipe"8• Mon 18 May 12:00:00T81O &4APP...
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click
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelpPreparation for Refi... in 3h 1 m100% <APP (-zsh)$82DOCKER₴81worker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83screenpipe"8• Mon 18 May 12:00:00T81O &4APP...
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NULL
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51729
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1818
|
0
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2026-05-18T09:00:01.012167+00:00
|
/Users/lukas/.screenpipe/data/data/2026-05-18/1779 /Users/lukas/.screenpipe/data/data/2026-05-18/1779094801012_m2.jpg...
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iTerm2
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SlackWindowHelpHomeActivityMoreVIewMiston@ Describ SlackWindowHelpHomeActivityMoreVIewMiston@ Describe what you are looking forJiminny... ~# general# jiminny-bg# plattorm-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovwVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaCà Todor Stamatov m&. Mario GeorgievC. Nikolay Ivanovdo James Graham 72. Stoyan Tanev. Steliyan Georgiev. Petko KashinskiLukas Kovalik y...#::Anns€ Jira Cloud, Stefka Stoyanova• MessagesUe FilesUntitledThursday. May 14th~'y <UZoUntitledоrетka stoyanova 11:56 AM[URL_WITH_CREDENTIALS] OperationsI& Confluence:: Teams9= Customise sidebara< 40 0 l Preparation for Ref... in 3h 1mQ Search100% C/ &• Mon 18 May 12:00:00S ASK ROVO 1® sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNoneRoot causeAttachments 5image-202605…. 913.png13 May 2026, 10:42 amin N 2026.104210.pmg13 Mo 2026. 5. 13pmgim May 20260020 pngim May 2026, 1012 ampngLinked work itemsblocks#* JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingis caused by# JY-20891 Sidekick SMS issueActivityHistory Work logApprovalsAdd internal note / Replv to customerPro tip: press M to commeniLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.€* • Edit • DeleteBACKLOG VDEPLOYED• Summarise 2 comments |=1|Lukas Kovalik 5 days ago 8 Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.@ • Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamPlatform teamOrganizationReward Gateway-EdenredCanny LinksOpen Canny Links> More fields Labels. Time tracking, Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry al Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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NULL
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-449862601191590666
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SlackWindowHelpHomeActivityMoreVIewMiston@ Describ SlackWindowHelpHomeActivityMoreVIewMiston@ Describe what you are looking forJiminny... ~# general# jiminny-bg# plattorm-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovwVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaCà Todor Stamatov m&. Mario GeorgievC. Nikolay Ivanovdo James Graham 72. Stoyan Tanev. Steliyan Georgiev. Petko KashinskiLukas Kovalik y...#::Anns€ Jira Cloud, Stefka Stoyanova• MessagesUe FilesUntitledThursday. May 14th~'y <UZoUntitledоrетka stoyanova 11:56 AM[URL_WITH_CREDENTIALS] OperationsI& Confluence:: Teams9= Customise sidebara< 40 0 l Preparation for Ref... in 3h 1mQ Search100% C/ &• Mon 18 May 12:00:00S ASK ROVO 1® sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNoneRoot causeAttachments 5image-202605…. 913.png13 May 2026, 10:42 amin N 2026.104210.pmg13 Mo 2026. 5. 13pmgim May 20260020 pngim May 2026, 1012 ampngLinked work itemsblocks#* JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingis caused by# JY-20891 Sidekick SMS issueActivityHistory Work logApprovalsAdd internal note / Replv to customerPro tip: press M to commeniLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.€* • Edit • DeleteBACKLOG VDEPLOYED• Summarise 2 comments |=1|Lukas Kovalik 5 days ago 8 Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.@ • Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamPlatform teamOrganizationReward Gateway-EdenredCanny LinksOpen Canny Links> More fields Labels. Time tracking, Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry al Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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51730
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1817
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1
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2026-05-18T09:00:29.243076+00:00
|
/Users/lukas/.screenpipe/data/data/2026-05-18/1779 /Users/lukas/.screenpipe/data/data/2026-05-18/1779094829243_m1.jpg...
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Firefox
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Kontakt | Veľvyslanectvo Slovenskej republiky v So Kontakt | Veľvyslanectvo Slovenskej republiky v Sofii — Personal...
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1
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www.mzv.sk/web/sofia/kontakt
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DXP4800PLUS-B5F8
DXP4800PLUS-B5F8
Getting Started DXP4800PLUS-B5F8
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As I get older, now 79, I am viewing, seeing or realizing more and more disturbing things that are finally hitting home more profoundly and affecti... - [EMAIL] - Gmail
As I get older, now 79, I am viewing, seeing or realizing more and more disturbing things that are finally hitting home more profoundly and affecti... - [EMAIL] - Gmail
New jobs similar to Уеб Програмист/ PHP at M3 Communications Group, Inc. - [EMAIL] - Gmail
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Veľvyslanectvo Slovenskej republiky v Sofii
Veľvyslanectvo Slovenskej republiky v Sofii
Blv. Janko Sakazov 9, 1504 Sofia
Telefón
+359 29429211
+359 29429212 ( Telefón konzulárneho oddelenia )
Fax
+359 29429235
Email
[EMAIL]
[EMAIL]
Email konzulárneho oddelenia
[EMAIL]
[EMAIL]
Núdzová linka
+421 2 5978 5978 (+421 906 075 978)
Na núdzovej linke neposkytujeme konzulárne informácie. Je určená len na nahlásenie úmrtí, hospitalizácií, policajného zadržania a iných vážnych prípadov ohrozujúcich život, zdravie či majetok slovenských občanov, ktorí sa ocitli v núdzi.
Webová stránka
www.mzv.sk/sofia
www.mzv.sk/sofia
Mapka polohy
Embassy of Slovakia
Sofia Center, bul. "Yanko Sakazov" 9, 1527 Sofia, Bulgaria
16 reviews (opens in new tab)
16
About ratings
Open in Maps (opens in new tab)...
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DXP4800PLUS-B5F8
DXP4800PLUS-B5F8
Getting Started DXP4800PLUS-B5F8
DXP4800PLUS-B5F8
Getting Started · AFFiNE
Getting Started · AFFiNE
Screenpipe — Archive
Screenpipe — Archive
Download screenpipe — get started in minutes
Download screenpipe — get started in minutes
Self-Hosted Software and Apps
Self-Hosted Software and Apps
Finance Hub
Finance Hub
New Tab
New Tab
As I get older, now 79, I am viewing, seeing or realizing more and more disturbing things that are finally hitting home more profoundly and affecti... - [EMAIL] - Gmail
As I get older, now 79, I am viewing, seeing or realizing more and more disturbing things that are finally hitting home more profoundly and affecti... - [EMAIL] - Gmail
New jobs similar to Уеб Програмист/ PHP at M3 Communications Group, Inc. - [EMAIL] - Gmail
New jobs similar to Уеб Програмист/ PHP at M3 Communications Group, Inc. - [EMAIL] - Gmail
Завеждане на щета онлайн | Euroins
Завеждане на щета онлайн | Euroins
Photos - Google Photos
Photos - Google Photos
Kontakt | Veľvyslanectvo Slovenskej republiky v Sofii
Kontakt | Veľvyslanectvo Slovenskej republiky v Sofii
Close tab
New Tab
Customize sidebar
Open Google Gemini (⌃X)
Open history (⇧⌘H)
Open bookmarks (⌘B)
Bitwarden
Preskočiť na hlavný obsah
Preskočiť na hlavný obsah
Oficiálna stránka
verejnej správy SR
verejnej správy SR
Odkaz na hlavnú stránku zastupiteľstva
O nás
Aktuálne
Aktuálne
Služby
Cestovanie
Podpora podnikania
Podpora podnikania
Kontakt
Kontakt
Kontakt - sofia
Kontakt - sofia
Domov
Domov
Kontakt
Veľvyslanectvo Slovenskej republiky v Sofii
Veľvyslanectvo Slovenskej republiky v Sofii
Blv. Janko Sakazov 9, 1504 Sofia
Telefón
+359 29429211
+359 29429212 ( Telefón konzulárneho oddelenia )
Fax
+359 29429235
Email
[EMAIL]
[EMAIL]
Email konzulárneho oddelenia
[EMAIL]
[EMAIL]
Núdzová linka
+421 2 5978 5978 (+421 906 075 978)
Na núdzovej linke neposkytujeme konzulárne informácie. Je určená len na nahlásenie úmrtí, hospitalizácií, policajného zadržania a iných vážnych prípadov ohrozujúcich život, zdravie či majetok slovenských občanov, ktorí sa ocitli v núdzi.
Webová stránka
www.mzv.sk/sofia
www.mzv.sk/sofia
Mapka polohy
Embassy of Slovakia
Sofia Center, bul. "Yanko Sakazov" 9, 1527 Sofia, Bulgaria
16 reviews (opens in new tab)
16
About ratings
Open in Maps (opens in new tab)...
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Kontakt | Veľvyslanectvo Slovenskej republiky v So Kontakt | Veľvyslanectvo Slovenskej republiky v Sofii — Personal...
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DXP4800PLUS-B5F8
DXP4800PLUS-B5F8
Getting Started DXP4800PLUS-B5F8
DXP4800PLUS-B5F8
Getting Started · AFFiNE
Getting Started · AFFiNE
Screenpipe — Archive
Screenpipe — Archive
Download screenpipe — get started in minutes
Download screenpipe — get started in minutes
Self-Hosted Software and Apps
Self-Hosted Software and Apps
Finance Hub
Finance Hub
New Tab
New Tab
As I get older, now 79, I am viewing, seeing or realizing more and more disturbing things that are finally hitting home more profoundly and affecti... - [EMAIL] - Gmail
As I get older, now 79, I am viewing, seeing or realizing more and more disturbing things that are finally hitting home more profoundly and affecti... - [EMAIL] - Gmail
New jobs similar to Уеб Програмист/ PHP at M3 Communications Group, Inc. - [EMAIL] - Gmail
New jobs similar to Уеб Програмист/ PHP at M3 Communications Group, Inc. - [EMAIL] - Gmail
Завеждане на щета онлайн | Euroins
Завеждане на щета онлайн | Euroins
Photos - Google Photos
Photos - Google Photos
Kontakt | Veľvyslanectvo Slovenskej republiky v Sofii
Kontakt | Veľvyslanectvo Slovenskej republiky v Sofii
Close tab
New Tab
Customize sidebar
Open Google Gemini (⌃X)
Open history (⇧⌘H)
Open bookmarks (⌘B)
Bitwarden
Preskočiť na hlavný obsah
Preskočiť na hlavný obsah
Oficiálna stránka
verejnej správy SR
verejnej správy SR
Odkaz na hlavnú stránku zastupiteľstva
O nás
Aktuálne
Aktuálne
Služby
Cestovanie
Podpora podnikania
Podpora podnikania
Kontakt
Kontakt
Kontakt - sofia
Kontakt - sofia
Domov
Domov
Kontakt
Veľvyslanectvo Slovenskej republiky v Sofii
Veľvyslanectvo Slovenskej republiky v Sofii
Blv. Janko Sakazov 9, 1504 Sofia
Telefón
+359 29429211
+359 29429212 ( Telefón konzulárneho oddelenia )
Fax
+359 29429235
Email
[EMAIL]
[EMAIL]
Email konzulárneho oddelenia
[EMAIL]
[EMAIL]
Núdzová linka
+421 2 5978 5978 (+421 906 075 978)
Na núdzovej linke neposkytujeme konzulárne informácie. Je určená len na nahlásenie úmrtí, hospitalizácií, policajného zadržania a iných vážnych prípadov ohrozujúcich život, zdravie či majetok slovenských občanov, ktorí sa ocitli v núdzi.
Webová stránka
www.mzv.sk/sofia
www.mzv.sk/sofia
Mapka polohy
Embassy of Slovakia
Sofia Center, bul. "Yanko Sakazov" 9, 1527 Sofia, Bulgaria
16 reviews (opens in new tab)
16
About ratings
Open in Maps (opens in new tab)
Get directions (opens in new tab)
Úradné hodiny konzulárneho oddelenia:
Deň
Úradné hodiny
Pondelok
9.00 – 12.00
Streda
9.00 – 12.00
Piatok
9.00 – 12.00
Deň
Pondelok
Streda
Piatok
Úradné hodiny
9.00 – 12.00
9.00 – 12.00
9.00 – 12.00
Konzulárne oddelenie môžete kontaktovať na telefónnom čísle
+359-2-9429-212.
Veľvyslanectvo je počas
štátnych sviatkov a dní pracovného pokoja
štátnych sviatkov a dní pracovného pokoja
zatvorené.
Na podanie žiadosti si
vopred rezervujte termín
e-mailom na
[EMAIL]
[EMAIL]
,
telefonicky na +359-2-9429-212,
alebo
online
online
Honorárne konzuláty Slovenskej republiky
Honorárne konzuláty Slovenskej republiky
Názov : aktivuje pre zotriedenie výsledkov podľa stĺpca zostupne
Názov
Konzul : aktivuje pre zotriedenie výsledkov podľa stĺpca vzostupne
Konzul
Konzulárny obvod : aktivuje pre zotriedenie výsledkov podľa stĺpca vzostupne
Konzulárny obvod
Konzulárny úrad vo Varne
Konzulárny úrad vo Varne
Mgr. Edita Blagoevova
oblasti Burgas, Varna a Dobrič
Názov : aktivuje pre zotriedenie výsledkov podľa stĺpca zostupne
Názov
Konzulárny úrad vo Varne
Konzulárny úrad vo Varne
Konzul : aktivuje pre zotriedenie výsledkov podľa stĺpca vzostupne
Konzul
Mgr. Edita Blagoevova
Konzulárny obvod : aktivuje pre zotriedenie výsledkov podľa stĺpca vzostupne
Konzulárny obvod
oblasti Burgas, Varna a Dobrič
Boli tieto informácie pre vás užitočné?
Áno Boli tieto informácie pre vás užitočné?
Áno
Boli tieto informácie pre vás užitočné?
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Nie
Boli tieto informácie pre vás užitočné?
Našli ste na stránke chybu?
Blv. Janko Sakazov 9, 1504 Sofia
+359 29429211, +359 29429212
Linka pre poskytovanie služieb
[EMAIL]
[EMAIL]
+421 2 5978 5978 (+421 906 075 978)
Na núdzovej linke neposkytujeme konzulárne informácie. Je určená len na nahlásenie úmrtí, hospitalizácií, policajného zadržania a iných vážnych prípadov ohrozujúcich život, zdravie či majetok slovenských občanov, ktorí sa ocitli v núdzi.
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republiky","depth":12,"bounds":{"left":0.62483376,"top":0.18316041,"width":0.31914893,"height":0.031923383},"on_screen":true,"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Honorárne konzuláty Slovenskej republiky","depth":13,"bounds":{"left":0.62483376,"top":0.18076617,"width":0.22456782,"height":0.03631285},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXCell","text":"Názov : aktivuje pre zotriedenie výsledkov podľa stĺpca zostupne","depth":19,"bounds":{"left":0.62483376,"top":0.25179568,"width":0.095744684,"height":0.03631285},"on_screen":true,"help_text":"","role_description":"cell","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Názov","depth":21,"bounds":{"left":0.6274933,"top":0.25977653,"width":0.017287234,"height":0.019553073},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXCell","text":"Konzul : aktivuje pre zotriedenie výsledkov 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Varne","depth":20,"bounds":{"left":0.6281583,"top":0.29489225,"width":0.067652926,"height":0.019553073},"on_screen":true,"help_text":"","role_description":"link","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Konzulárny úrad vo Varne","depth":21,"bounds":{"left":0.6281583,"top":0.29489225,"width":0.067652926,"height":0.019553073},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Mgr. 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Edita Blagoevova","depth":20,"bounds":{"left":0.72390294,"top":0.29489225,"width":0.05817819,"height":0.019553073},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXCell","text":"Konzulárny obvod : aktivuje pre zotriedenie výsledkov podľa stĺpca vzostupne","depth":19,"bounds":{"left":0.7993683,"top":0.25179568,"width":0.14461437,"height":0.03631285},"on_screen":true,"help_text":"","role_description":"cell","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Konzulárny obvod","depth":21,"bounds":{"left":0.80202794,"top":0.25977653,"width":0.05069814,"height":0.019553073},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"oblasti Burgas, Varna a Dobrič","depth":20,"bounds":{"left":0.80269283,"top":0.29489225,"width":0.07912234,"height":0.019553073},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Boli tieto informácie pre vás užitočné?","depth":20,"bounds":{"left":0.63480717,"top":0.45051876,"width":0.10006649,"height":0.019553073},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Áno Boli tieto informácie pre vás užitočné?","depth":22,"bounds":{"left":0.78956115,"top":0.45051876,"width":0.013464096,"height":0.021548284},"on_screen":true,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Áno","depth":23,"bounds":{"left":0.79089093,"top":0.45131683,"width":0.010804521,"height":0.019553073},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Boli tieto informácie pre vás užitočné?","depth":24,"bounds":{"left":0.80169547,"top":0.45131683,"width":0.10638298,"height":0.019553073},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Nie Boli tieto informácie pre vás užitočné?","depth":22,"bounds":{"left":0.804355,"top":0.45051876,"width":0.011801862,"height":0.021548284},"on_screen":true,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Nie","depth":23,"bounds":{"left":0.80568486,"top":0.45131683,"width":0.009142287,"height":0.019553073},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Boli tieto informácie pre vás užitočné?","depth":24,"bounds":{"left":0.81482714,"top":0.45131683,"width":0.10638298,"height":0.019553073},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Našli ste na stránke chybu?","depth":20,"bounds":{"left":0.8459109,"top":0.45051876,"width":0.07130984,"height":0.019952115},"on_screen":true,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Blv. Janko Sakazov 9, 1504 Sofia","depth":15,"bounds":{"left":0.62483376,"top":0.51875496,"width":0.07563165,"height":0.017557861},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"+359 29429211, +359 29429212","depth":15,"bounds":{"left":0.6414561,"top":0.6332801,"width":0.11934841,"height":0.026735835},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Linka pre poskytovanie služieb","depth":16,"bounds":{"left":0.62483376,"top":0.6711891,"width":0.07679521,"height":0.017557861},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXLink","text":"emb.sofia@mzv.sk","depth":15,"bounds":{"left":0.8060173,"top":0.6332801,"width":0.07330452,"height":0.026735835},"on_screen":true,"help_text":"Odoslať email na adresu emb.sofia@mzv.sk","role_description":"link","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"emb.sofia@mzv.sk","depth":16,"bounds":{"left":0.8060173,"top":0.6332801,"width":0.07330452,"height":0.026735835},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"+421 2 5978 5978 (+421 906 075 978)","depth":15,"bounds":{"left":0.6414561,"top":0.73623306,"width":0.12051197,"height":0.053072624},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Na núdzovej linke neposkytujeme konzulárne informácie. Je určená len na nahlásenie úmrtí, hospitalizácií, policajného zadržania a iných vážnych prípadov ohrozujúcich život, zdravie či majetok slovenských občanov, ktorí sa ocitli v núdzi.","depth":15,"bounds":{"left":0.62483376,"top":0.80087787,"width":0.15209441,"height":0.06823623},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXLink","text":"cons.sofia@mzv.sk","depth":15,"bounds":{"left":0.8060173,"top":0.73623306,"width":0.073803194,"height":0.026735835},"on_screen":true,"help_text":"Odoslať email na adresu cons.sofia@mzv.sk","role_description":"link","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"cons.sofia@mzv.sk","depth":16,"bounds":{"left":0.8060173,"top":0.73623306,"width":0.073803194,"height":0.026735835},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Vytvorené v súlade s","depth":15,"bounds":{"left":0.62483376,"top":0.9497207,"width":0.04886968,"height":0.017557861},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXLink","text":"jednotným dizajn manuálom elektronických služieb.","depth":15,"bounds":{"left":0.67370343,"top":0.9497207,"width":0.123005316,"height":0.017557861},"on_screen":true,"help_text":"Jednotný dizajn manuál elektronických služieb","role_description":"link","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"jednotným dizajn manuálom elektronických služieb.","depth":16,"bounds":{"left":0.67370343,"top":0.9497207,"width":0.123005316,"height":0.017557861},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Back To Top","depth":7,"bounds":{"left":0.97672874,"top":0.94413406,"width":0.01662234,"height":0.03990423},"on_screen":true,"help_text":"Back to top","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Back To Top","depth":9,"bounds":{"left":0.98271275,"top":0.94373506,"width":0.017287254,"height":0.019553073},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"}]...
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4355906399068542512
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visual_change
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accessibility
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NULL
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DXP4800PLUS-B5F8
DXP4800PLUS-B5F8
Getting Started DXP4800PLUS-B5F8
DXP4800PLUS-B5F8
Getting Started · AFFiNE
Getting Started · AFFiNE
Screenpipe — Archive
Screenpipe — Archive
Download screenpipe — get started in minutes
Download screenpipe — get started in minutes
Self-Hosted Software and Apps
Self-Hosted Software and Apps
Finance Hub
Finance Hub
New Tab
New Tab
As I get older, now 79, I am viewing, seeing or realizing more and more disturbing things that are finally hitting home more profoundly and affecti... - [EMAIL] - Gmail
As I get older, now 79, I am viewing, seeing or realizing more and more disturbing things that are finally hitting home more profoundly and affecti... - [EMAIL] - Gmail
New jobs similar to Уеб Програмист/ PHP at M3 Communications Group, Inc. - [EMAIL] - Gmail
New jobs similar to Уеб Програмист/ PHP at M3 Communications Group, Inc. - [EMAIL] - Gmail
Завеждане на щета онлайн | Euroins
Завеждане на щета онлайн | Euroins
Photos - Google Photos
Photos - Google Photos
Kontakt | Veľvyslanectvo Slovenskej republiky v Sofii
Kontakt | Veľvyslanectvo Slovenskej republiky v Sofii
Close tab
New Tab
Customize sidebar
Open Google Gemini (⌃X)
Open history (⇧⌘H)
Open bookmarks (⌘B)
Bitwarden
Preskočiť na hlavný obsah
Preskočiť na hlavný obsah
Oficiálna stránka
verejnej správy SR
verejnej správy SR
Odkaz na hlavnú stránku zastupiteľstva
O nás
Aktuálne
Aktuálne
Služby
Cestovanie
Podpora podnikania
Podpora podnikania
Kontakt
Kontakt
Kontakt - sofia
Kontakt - sofia
Domov
Domov
Kontakt
Veľvyslanectvo Slovenskej republiky v Sofii
Veľvyslanectvo Slovenskej republiky v Sofii
Blv. Janko Sakazov 9, 1504 Sofia
Telefón
+359 29429211
+359 29429212 ( Telefón konzulárneho oddelenia )
Fax
+359 29429235
Email
[EMAIL]
[EMAIL]
Email konzulárneho oddelenia
[EMAIL]
[EMAIL]
Núdzová linka
+421 2 5978 5978 (+421 906 075 978)
Na núdzovej linke neposkytujeme konzulárne informácie. Je určená len na nahlásenie úmrtí, hospitalizácií, policajného zadržania a iných vážnych prípadov ohrozujúcich život, zdravie či majetok slovenských občanov, ktorí sa ocitli v núdzi.
Webová stránka
www.mzv.sk/sofia
www.mzv.sk/sofia
Mapka polohy
Embassy of Slovakia
Sofia Center, bul. "Yanko Sakazov" 9, 1527 Sofia, Bulgaria
16 reviews (opens in new tab)
16
About ratings
Open in Maps (opens in new tab)
Get directions (opens in new tab)
Úradné hodiny konzulárneho oddelenia:
Deň
Úradné hodiny
Pondelok
9.00 – 12.00
Streda
9.00 – 12.00
Piatok
9.00 – 12.00
Deň
Pondelok
Streda
Piatok
Úradné hodiny
9.00 – 12.00
9.00 – 12.00
9.00 – 12.00
Konzulárne oddelenie môžete kontaktovať na telefónnom čísle
+359-2-9429-212.
Veľvyslanectvo je počas
štátnych sviatkov a dní pracovného pokoja
štátnych sviatkov a dní pracovného pokoja
zatvorené.
Na podanie žiadosti si
vopred rezervujte termín
e-mailom na
[EMAIL]
[EMAIL]
,
telefonicky na +359-2-9429-212,
alebo
online
online
Honorárne konzuláty Slovenskej republiky
Honorárne konzuláty Slovenskej republiky
Názov : aktivuje pre zotriedenie výsledkov podľa stĺpca zostupne
Názov
Konzul : aktivuje pre zotriedenie výsledkov podľa stĺpca vzostupne
Konzul
Konzulárny obvod : aktivuje pre zotriedenie výsledkov podľa stĺpca vzostupne
Konzulárny obvod
Konzulárny úrad vo Varne
Konzulárny úrad vo Varne
Mgr. Edita Blagoevova
oblasti Burgas, Varna a Dobrič
Názov : aktivuje pre zotriedenie výsledkov podľa stĺpca zostupne
Názov
Konzulárny úrad vo Varne
Konzulárny úrad vo Varne
Konzul : aktivuje pre zotriedenie výsledkov podľa stĺpca vzostupne
Konzul
Mgr. Edita Blagoevova
Konzulárny obvod : aktivuje pre zotriedenie výsledkov podľa stĺpca vzostupne
Konzulárny obvod
oblasti Burgas, Varna a Dobrič
Boli tieto informácie pre vás užitočné?
Áno Boli tieto informácie pre vás užitočné?
Áno
Boli tieto informácie pre vás užitočné?
Nie Boli tieto informácie pre vás užitočné?
Nie
Boli tieto informácie pre vás užitočné?
Našli ste na stránke chybu?
Blv. Janko Sakazov 9, 1504 Sofia
+359 29429211, +359 29429212
Linka pre poskytovanie služieb
[EMAIL]
[EMAIL]
+421 2 5978 5978 (+421 906 075 978)
Na núdzovej linke neposkytujeme konzulárne informácie. Je určená len na nahlásenie úmrtí, hospitalizácií, policajného zadržania a iných vážnych prípadov ohrozujúcich život, zdravie či majetok slovenských občanov, ktorí sa ocitli v núdzi.
[EMAIL]
[EMAIL]
Vytvorené v súlade s
jednotným dizajn manuálom elektronických služieb.
jednotným dizajn manuálom elektronických služieb.
Back To Top
Back To Top...
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/Users/lukas/.screenpipe/data/data/2026-05-18/1779 /Users/lukas/.screenpipe/data/data/2026-05-18/1779094830972_m1.jpg...
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Kontakt | Veľvyslanectvo Slovenskej republiky v So Kontakt | Veľvyslanectvo Slovenskej republiky v Sofii — Personal...
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DXP4800PLUS-B5F8
DXP4800PLUS-B5F8
Getting Started DXP4800PLUS-B5F8
DXP4800PLUS-B5F8
Getting Started · AFFiNE
Getting Started · AFFiNE
Screenpipe — Archive
Screenpipe — Archive
Download screenpipe — get started in minutes
Download screenpipe — get started in minutes
Self-Hosted Software and Apps
Self-Hosted Software and Apps
Finance Hub
Finance Hub
New Tab
New Tab
As I get older, now 79, I am viewing, seeing or realizing more and more disturbing things that are finally hitting home more profoundly and affecti... - [EMAIL] - Gmail
As I get older, now 79, I am viewing, seeing or realizing more and more disturbing things that are finally hitting home more profoundly and affecti... - [EMAIL] - Gmail
New jobs similar to Уеб Програмист/ PHP at M3 Communications Group, Inc. - [EMAIL] - Gmail
New jobs similar to Уеб Програмист/ PHP at M3 Communications Group, Inc. - [EMAIL] - Gmail
Завеждане на щета онлайн | Euroins
Завеждане на щета онлайн | Euroins
Photos - Google Photos
Photos - Google Photos
Kontakt | Veľvyslanectvo Slovenskej republiky v Sofii
Kontakt | Veľvyslanectvo Slovenskej republiky v Sofii
Close tab
New Tab
Customize sidebar
Open Google Gemini (⌃X)
Open history (⇧⌘H)
Open bookmarks (⌘B)
Bitwarden
Preskočiť na hlavný obsah
Preskočiť na hlavný obsah
Oficiálna stránka
verejnej správy SR
verejnej správy SR
Odkaz na hlavnú stránku zastupiteľstva
O nás
Aktuálne
Aktuálne
Služby
Cestovanie
Podpora podnikania
Podpora podnikania
Kontakt
Kontakt
Kontakt - sofia
Kontakt - sofia
Domov
Domov
Kontakt
Veľvyslanectvo Slovenskej republiky v Sofii
Veľvyslanectvo Slovenskej republiky v Sofii
Blv. Janko Sakazov 9, 1504 Sofia
Telefón
+359 29429211
+359 29429212 ( Telefón konzulárneho oddelenia )
Fax
+359 29429235
Email
[EMAIL]
[EMAIL]
Email konzulárneho oddelenia
[EMAIL]
[EMAIL]
Núdzová linka
+421 2 5978 5978 (+421 906 075 978)
Na núdzovej linke neposkytujeme konzulárne informácie. Je určená len na nahlásenie úmrtí, hospitalizácií, policajného zadržania a iných vážnych prípadov ohrozujúcich život, zdravie či majetok slovenských občanov, ktorí sa ocitli v núdzi.
Webová stránka
www.mzv.sk/sofia
www.mzv.sk/sofia
Mapka polohy
Embassy of Slovakia
Sofia Center, bul. "Yanko Sakazov" 9, 1527 Sofia, Bulgaria
16 reviews (opens in new tab)
16
About ratings
Open in Maps (opens in new tab)
Get directions (opens in new tab)
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Veľvyslanectvo je počas
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DXP4800PLUS-B5F8
DXP4800PLUS-B5F8
Getting Started DXP4800PLUS-B5F8
DXP4800PLUS-B5F8
Getting Started · AFFiNE
Getting Started · AFFiNE
Screenpipe — Archive
Screenpipe — Archive
Download screenpipe — get started in minutes
Download screenpipe — get started in minutes
Self-Hosted Software and Apps
Self-Hosted Software and Apps
Finance Hub
Finance Hub
New Tab
New Tab
As I get older, now 79, I am viewing, seeing or realizing more and more disturbing things that are finally hitting home more profoundly and affecti... - [EMAIL] - Gmail
As I get older, now 79, I am viewing, seeing or realizing more and more disturbing things that are finally hitting home more profoundly and affecti... - [EMAIL] - Gmail
New jobs similar to Уеб Програмист/ PHP at M3 Communications Group, Inc. - [EMAIL] - Gmail
New jobs similar to Уеб Програмист/ PHP at M3 Communications Group, Inc. - [EMAIL] - Gmail
Завеждане на щета онлайн | Euroins
Завеждане на щета онлайн | Euroins
Photos - Google Photos
Photos - Google Photos
Kontakt | Veľvyslanectvo Slovenskej republiky v Sofii
Kontakt | Veľvyslanectvo Slovenskej republiky v Sofii
Close tab
New Tab
Customize sidebar
Open Google Gemini (⌃X)
Open history (⇧⌘H)
Open bookmarks (⌘B)
Bitwarden
Preskočiť na hlavný obsah
Preskočiť na hlavný obsah
Oficiálna stránka
verejnej správy SR
verejnej správy SR
Odkaz na hlavnú stránku zastupiteľstva
O nás
Aktuálne
Aktuálne
Služby
Cestovanie
Podpora podnikania
Podpora podnikania
Kontakt
Kontakt
Kontakt - sofia
Kontakt - sofia
Domov
Domov
Kontakt
Veľvyslanectvo Slovenskej republiky v Sofii
Veľvyslanectvo Slovenskej republiky v Sofii
Blv. Janko Sakazov 9, 1504 Sofia
Telefón
+359 29429211
+359 29429212 ( Telefón konzulárneho oddelenia )
Fax
+359 29429235
Email
[EMAIL]
[EMAIL]
Email konzulárneho oddelenia
[EMAIL]
[EMAIL]
Núdzová linka
+421 2 5978 5978 (+421 906 075 978)
Na núdzovej linke neposkytujeme konzulárne informácie. Je určená len na nahlásenie úmrtí, hospitalizácií, policajného zadržania a iných vážnych prípadov ohrozujúcich život, zdravie či majetok slovenských občanov, ktorí sa ocitli v núdzi.
Webová stránka
www.mzv.sk/sofia
www.mzv.sk/sofia
Mapka polohy
Embassy of Slovakia
Sofia Center, bul. "Yanko Sakazov" 9, 1527 Sofia, Bulgaria
16 reviews (opens in new tab)
16
About ratings
Open in Maps (opens in new tab)
Get directions (opens in new tab)
Úradné hodiny konzulárneho oddelenia:
Deň
Úradné hodiny
Pondelok
9.00 – 12.00
Streda
9.00 – 12.00
Piatok
9.00 – 12.00
Deň
Pondelok
Streda
Piatok
Úradné hodiny
9.00 – 12.00
9.00 – 12.00
9.00 – 12.00
Konzulárne oddelenie môžete kontaktovať na telefónnom čísle
+359-2-9429-212.
Veľvyslanectvo je počas
štátnych sviatkov a dní pracovného pokoja
štátnych sviatkov a dní pracovného pokoja
zatvorené.
Na podanie žiadosti si
vopred rezervujte termín
e-mailom na
[EMAIL]
[EMAIL]
,
telefonicky na +359-2-9429-212,...
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Kontakt | Veľvyslanectvo Slovenskej republiky v So Kontakt | Veľvyslanectvo Slovenskej republiky v Sofii — Personal...
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DXP4800PLUS-B5F8
DXP4800PLUS-B5F8
Getting Started DXP4800PLUS-B5F8
DXP4800PLUS-B5F8
Getting Started · AFFiNE
Getting Started · AFFiNE
Screenpipe — Archive
Screenpipe — Archive
Download screenpipe — get started in minutes
Download screenpipe — get started in minutes
Self-Hosted Software and Apps
Self-Hosted Software and Apps
Finance Hub
Finance Hub
New Tab
New Tab
As I get older, now 79, I am viewing, seeing or realizing more and more disturbing things that are finally hitting home more profoundly and affecti... - [EMAIL] - Gmail
As I get older, now 79, I am viewing, seeing or realizing more and more disturbing things that are finally hitting home more profoundly and affecti... - [EMAIL] - Gmail
New jobs similar to Уеб Програмист/ PHP at M3 Communications Group, Inc. - [EMAIL] - Gmail
New jobs similar to Уеб Програмист/ PHP at M3 Communications Group, Inc. - [EMAIL] - Gmail
Завеждане на щета онлайн | Euroins
Завеждане на щета онлайн | Euroins
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Photos - Google Photos
Kontakt | Veľvyslanectvo Slovenskej republiky v Sofii
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Veľvyslanectvo Slovenskej republiky v Sofii
Veľvyslanectvo Slovenskej republiky v Sofii
Blv. Janko Sakazov 9, 1504 Sofia
Telefón
+359 29429211
+359 29429212 ( Telefón konzulárneho oddelenia )
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Núdzová linka
+421 2 5978 5978 (+421 906 075 978)
Na núdzovej linke neposkytujeme konzulárne informácie. Je určená len na nahlásenie úmrtí, hospitalizácií, policajného zadržania a iných vážnych prípadov ohrozujúcich život, zdravie či majetok slovenských občanov, ktorí sa ocitli v núdzi.
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www.mzv.sk/sofia
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Sofia Center, bul. "Yanko Sakazov" 9, 1527 Sofia, Bulgaria
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9.00 – 12.00
9.00 – 12.00
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Honorárne konzuláty Slovenskej republiky
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DXP4800PLUS-B5F8
DXP4800PLUS-B5F8
Getting Started DXP4800PLUS-B5F8
DXP4800PLUS-B5F8
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zatvorené.
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Honorárne konzuláty Slovenskej republiky
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD-6848&subProduct=jira-servicedesk...
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Usage | Windsurf
Usage | Windsurf
Feed — jiminny — Sentry
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JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Usage | Windsurf
Usage | Windsurf
Feed — jiminny — Sentry
Feed — jiminny — Sentry
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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51732
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[SRD-6848] Sidekick SMS issue - Jira — Work
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jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD-6848&subProduct=jira-servicedesk...
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Usage | Windsurf
Usage | Windsurf
Feed — jiminny — Sentry
Feed — jiminny — Sentry
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
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[SRD-6848] Sidekick SMS issue - Jira
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JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
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[SRD-6848] Sidekick SMS issue - Jira
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230727761451177196
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD-6848&subProduct=jira-servicedesk...
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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Usage | Windsurf
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Feed — jiminny — Sentry
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JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
Severity level
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S2
Impact
Impact
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None
Root cause
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None
Attachments
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5
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image-20260513-072900.png — GoTo...
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email:","depth":13,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Open image-20260513-072433.png","depth":13,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Reportedly, the text message he tried sending was only two words long.","depth":13,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:","depth":13,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Open image-20260513-072900.png","depth":13,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Open image-20260513-072913.png","depth":13,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Open image-20260513-072944.png","depth":13,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.","depth":13,"bounds":{"left":0.27426863,"top":0.1895451,"width":0.35920876,"height":0.03312051},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?","depth":13,"bounds":{"left":0.27426863,"top":0.23743017,"width":0.3570479,"height":0.03312051},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Data Centre","depth":12,"bounds":{"left":0.27426863,"top":0.28930566,"width":0.02642952,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXMenuButton","text":"More information 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conversation with another Jiminny user and reply to each other via email.","depth":11,"bounds":{"left":0.27426863,"top":0.3519553,"width":0.2159242,"height":0.01556265},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"Customer type","depth":12,"bounds":{"left":0.27426863,"top":0.39664805,"width":0.032912236,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXMenuButton","text":"More information about","depth":11,"bounds":{"left":0.31117022,"top":0.39704707,"width":0.005319149,"height":0.012769354},"on_screen":true,"help_text":"","role_description":"menu button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Edit Customer 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|
-3005950883153253781
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4878512396959634604
|
visual_change
|
accessibility
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NULL
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Usage | Windsurf
Usage | Windsurf
Feed — jiminny — Sentry
Feed — jiminny — Sentry
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
Severity level
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S2
Impact
Impact
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None
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None
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[SRD-6848] Sidekick SMS issue - Jira — Work
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jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD-6848&subProduct=jira-servicedesk...
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Usage | Windsurf
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Feed — jiminny — Sentry
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JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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SRD-6848
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
More information about
Edit Customer type
Enterprise
Actual outcome
More information about
Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
More information about
Edit Expected outcome
The text messages to be sent via email without failures
Severity level
More information about
Edit Severity level
S2
Impact
Impact
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Edit Impact, edit
None
Root cause
Root cause
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None
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5
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13 May 2026, 10:42 am
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JY-20915 is not done
JY-20915
Add environment-specific email domains for text relay to prevent duplicate processing
Add environment-specific email domains for text relay to prevent duplicate processing
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More information about Lukas Kovalik 3 days ago Internal note Copy link to comment
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Usage | Windsurf
Usage | Windsurf
Feed — jiminny — Sentry
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JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
More information about
Edit Customer type
Enterprise
Actual outcome
More information about
Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
More information about
Edit Expected outcome
The text messages to be sent via email without failures
Severity level
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Edit Severity level
S2
Impact
Impact
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Edit Impact, edit
None
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Root cause
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None
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5
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JY-20915 is not done
JY-20915
Add environment-specific email domains for text relay to prevent duplicate processing
Add environment-specific email domains for text relay to prevent duplicate processing
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is caused by
is caused by
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Sidekick SMS issue
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More information about Lukas Kovalik 3 days ago Internal note Copy link to comment
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3 days ago
Internal note
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4
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2026-05-18T09:01:02.588018+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-18/1779 /Users/lukas/.screenpipe/data/data/2026-05-18/1779094862588_m1.jpg...
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Firefox
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD-6848&subProduct=jira-servicedesk...
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Usage | Windsurf
Usage | Windsurf
Feed — jiminny — Sentry
Feed — jiminny — Sentry
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Stoyan Tomov
raised this request
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Description
Description
• Unsaved changes
Edit Description, edit
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
More information about
Edit Customer type
Enterprise
Actual outcome
More information about
Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
More information about
Edit Expected outcome
The text messages to be sent via email without failures
Severity level
More information about
Edit Severity level
S2
Impact
Impact
More information about
Edit Impact, edit
None
Root cause
Root cause
More information about
Edit Root cause, edit
None
Attachments
Attachments
5
More actions for attachments
More actions for attachments
Open image-20260513-072913.png
image-20260513-072
913.png
13 May 2026, 10:42 am
image-20260513-072913.png — Download
image-20260513-072913.png — GoTo
Open image-20260513-072619.png
image-20260513-072
619.png
13 May 2026, 10:42 am
image-20260513-072619.png — Download
image-20260513-072619.png — GoTo
Open image-20260513-072433.png
image-20260513-072
433.png
13 May 2026, 10:42 am
image-20260513-072433.png — Download
image-20260513-072433.png — GoTo...
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Below are the failure messages and the result of our testing:","depth":13,"on_screen":false,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Open image-20260513-072900.png","depth":13,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Open image-20260513-072913.png","depth":13,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXButton","text":"Open image-20260513-072944.png","depth":13,"on_screen":false,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text 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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Usage | Windsurf
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JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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Edit Data Centre
US
Steps to reproduce
Steps to reproduce
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Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Edit Customer type
Enterprise
Actual outcome
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Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
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Edit Expected outcome
The text messages to be sent via email without failures
Severity level
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S2
Impact
Impact
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None
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None
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5
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Open image-20260513-072913.png
image-20260513-072
913.png
13 May 2026, 10:42 am
image-20260513-072913.png — Download
image-20260513-072913.png — GoTo
Open image-20260513-072619.png
image-20260513-072
619.png
13 May 2026, 10:42 am
image-20260513-072619.png — Download
image-20260513-072619.png — GoTo
Open image-20260513-072433.png
image-20260513-072
433.png
13 May 2026, 10:42 am
image-20260513-072433.png — Download
image-20260513-072433.png — GoTo...
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[SRD-6848] Sidekick SMS issue - Jira — Work
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jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD-6848&subProduct=jira-servicedesk...
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Usage | Windsurf
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Feed — jiminny — Sentry
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JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
Sidekick SMS issue
Sidekick SMS issue
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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US
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
Severity level
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S2
Impact
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None
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5
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13 May 2026, 10:42 am
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13 May 2026, 10:42 am
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Open image-20260513-072433.png
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13 May 2026, 10:42 am
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13 May 2026, 10:42 am
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13 May 2026, 10:42 am
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blocks
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JY-20915 is not done
JY-20915
Add environment-specific email domains for text relay to prevent duplicate processing
Add environment-specific email domains for text relay to prevent duplicate processing
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is caused by
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JY-20891 is done
JY-20891
Sidekick SMS issue
Sidekick SMS issue
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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Feed — jiminny — Sentry
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JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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US
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
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S2
Impact
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None
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None
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5
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JY-20915 is not done
JY-20915
Add environment-specific email domains for text relay to prevent duplicate processing
Add environment-specific email domains for text relay to prevent duplicate processing
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2026-05-18T09:01:32.938995+00:00
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[SRD-6848] Sidekick SMS issue - Jira — Work
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jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD-6848&subProduct=jira-servicedesk...
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Usage | Windsurf
Usage | Windsurf
Feed — jiminny — Sentry
Feed — jiminny — Sentry
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
Severity level
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S2
Impact
Impact
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None
Root cause
Root cause
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Usage | Windsurf
Usage | Windsurf
Feed — jiminny — Sentry
Feed — jiminny — Sentry
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
raised this request
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Description
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• Unsaved changes
Edit Description, edit
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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Edit Data Centre
US
Steps to reproduce
Steps to reproduce
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Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Edit Customer type
Enterprise
Actual outcome
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Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
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Edit Expected outcome
The text messages to be sent via email without failures
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2026-05-18T09:01:39.729240+00:00
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD-6848&subProduct=jira-servicedesk...
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Usage | Windsurf
Usage | Windsurf
Feed — jiminny — Sentry
Feed — jiminny — Sentry
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Bug - Change work type
SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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US
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Start an SMS conversation with another Jiminny user and reply to each other via email.
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With or without success the sender always receives a failure email
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The text messages to be sent via email without failures
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None
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Open image-20260513-072913.png
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JY-20915 is not done
JY-20915
Add environment-specific email domains for text relay to prevent duplicate processing
Add environment-specific email domains for text relay to prevent duplicate processing
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Sidekick SMS issue
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Atlassian Intelligence Summarise 2 comments
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More information about Lukas Kovalik 3 days ago Internal note Copy link to comment
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Lukas Kovalik
3 days ago
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on another look it turned out that text relays are created on both environments US and EU. So it always fails.
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More information about Lukas Kovalik 5 days ago Internal note Copy link to comment
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Lukas Kovalik
5 days ago
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The issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's
From
header. Since Scott sent from
rewardgateway.com
but his Jiminny account uses
edenred.com
, the lookup returned
null
, triggering the
REASON_CODE_SENDER_UNKNOWN
exception....
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So it always fails.","depth":19,"bounds":{"left":0.28590426,"top":0.73543495,"width":0.23803191,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Add reaction","depth":17,"bounds":{"left":0.28590426,"top":0.7569832,"width":0.010638298,"height":0.01915403},"on_screen":true,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"·","depth":18,"bounds":{"left":0.29853722,"top":0.7593775,"width":0.0013297872,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Edit","depth":17,"bounds":{"left":0.3018617,"top":0.75857943,"width":0.00831117,"height":0.015961692},"on_screen":true,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Edit","depth":19,"bounds":{"left":0.3018617,"top":0.7593775,"width":0.00831117,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"·","depth":18,"bounds":{"left":0.31216756,"top":0.7593775,"width":0.0013297872,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Delete","depth":17,"bounds":{"left":0.31549203,"top":0.75857943,"width":0.014295213,"height":0.015961692},"on_screen":true,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Delete","depth":19,"bounds":{"left":0.31549203,"top":0.7593775,"width":0.014295213,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXHeading","text":"More information about Lukas Kovalik 5 days ago Internal note Copy link to comment","depth":17,"bounds":{"left":0.28590426,"top":0.8064645,"width":0.35920876,"height":0.019553073},"on_screen":true,"help_text":"","role_description":"heading","subrole":"AXUnknown"},{"role":"AXMenuButton","text":"More information about Lukas Kovalik","depth":20,"bounds":{"left":0.28590426,"top":0.80806065,"width":0.03158245,"height":0.015961692},"on_screen":true,"help_text":"","role_description":"menu button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Lukas Kovalik","depth":22,"bounds":{"left":0.28590426,"top":0.8092578,"width":0.03025266,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"5 days ago","depth":19,"bounds":{"left":0.32014626,"top":0.8092578,"width":0.024102394,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"Internal note","depth":20,"bounds":{"left":0.35488698,"top":0.8092578,"width":0.02825798,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXButton","text":"Copy link to comment","depth":21,"bounds":{"left":0.38314494,"top":0.8096568,"width":0.005319149,"height":0.012769354},"on_screen":true,"help_text":"","role_description":"button","subrole":"AXUnknown","is_enabled":true,"is_focused":false,"is_selected":false},{"role":"AXStaticText","text":"The issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's","depth":19,"bounds":{"left":0.28590426,"top":0.8320032,"width":0.25016624,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"From","depth":20,"bounds":{"left":0.53723407,"top":0.83320034,"width":0.009807181,"height":0.0131683955},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"header. Since Scott sent from","depth":19,"bounds":{"left":0.28590426,"top":0.8320032,"width":0.31848404,"height":0.03312051},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"rewardgateway.com","depth":20,"bounds":{"left":0.29870346,"top":0.85235435,"width":0.04138963,"height":0.0131683955},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"but his Jiminny account uses","depth":19,"bounds":{"left":0.3414229,"top":0.85115725,"width":0.06648936,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"edenred.com","depth":20,"bounds":{"left":0.4090758,"top":0.85235435,"width":0.026928192,"height":0.0131683955},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":", the lookup returned","depth":19,"bounds":{"left":0.43716756,"top":0.85115725,"width":0.04720745,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"null","depth":20,"bounds":{"left":0.48570478,"top":0.85235435,"width":0.009640957,"height":0.0131683955},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":", triggering the","depth":19,"bounds":{"left":0.49667552,"top":0.85115725,"width":0.03357713,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"REASON_CODE_SENDER_UNKNOWN","depth":20,"bounds":{"left":0.53141624,"top":0.85235435,"width":0.063663565,"height":0.0131683955},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"exception.","depth":19,"bounds":{"left":0.5962433,"top":0.85115725,"width":0.024102394,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"}]...
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-2740167010223962757
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4860497981272379580
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idle
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accessibility
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NULL
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Usage | Windsurf
Usage | Windsurf
Feed — jiminny — Sentry
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JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
More information about
Edit Customer type
Enterprise
Actual outcome
More information about
Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
More information about
Edit Expected outcome
The text messages to be sent via email without failures
Severity level
More information about
Edit Severity level
S2
Impact
Impact
More information about
Edit Impact, edit
None
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Root cause
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Edit Root cause, edit
None
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5
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Open image-20260513-072913.png
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JY-20915 is not done
JY-20915
Add environment-specific email domains for text relay to prevent duplicate processing
Add environment-specific email domains for text relay to prevent duplicate processing
Backlog - Change status
BACKLOG
Unlink work item
is caused by
is caused by
JY-20891 is done
JY-20891
Sidekick SMS issue
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More information about Lukas Kovalik 3 days ago Internal note Copy link to comment
More information about Lukas Kovalik
Lukas Kovalik
3 days ago
Internal note
Copy link to comment
on another look it turned out that text relays are created on both environments US and EU. So it always fails.
Add reaction
·
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More information about Lukas Kovalik 5 days ago Internal note Copy link to comment
More information about Lukas Kovalik
Lukas Kovalik
5 days ago
Internal note
Copy link to comment
The issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's
From
header. Since Scott sent from
rewardgateway.com
but his Jiminny account uses
edenred.com
, the lookup returned
null
, triggering the
REASON_CODE_SENDER_UNKNOWN
exception....
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2026-05-18T09:02:03.264290+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-18/1779 /Users/lukas/.screenpipe/data/data/2026-05-18/1779094923264_m1.jpg...
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Firefox
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD-6848&subProduct=jira-servicedesk...
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Usage | Windsurf
Usage | Windsurf
Feed — jiminny — Sentry
Feed — jiminny — Sentry
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Sidekick SMS issue- edit summary, edit
Sidekick SMS issue
Sidekick SMS issue
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Stoyan Tomov
raised this request
via
Jira
Hide details
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View request in portal
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Description
Description
• Unsaved changes
Edit Description, edit
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
More information about
Edit Customer type
Enterprise
Actual outcome
More information about
Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
More information about
Edit Expected outcome
The text messages to be sent via email without failures
Severity level
More information about
Edit Severity level
S2
Impact
Impact
More information about
Edit Impact, edit
None
Root cause
Root cause
More information about
Edit Root cause, edit
None
Attachments
Attachments
5
More actions for attachments
More actions for attachments
Open image-20260513-072913.png
image-20260513-072
913.png
13 May 2026, 10:42 am
image-20260513-072913.png — Download
image-20260513-072913.png — GoTo
Open image-20260513-072619.png
image-20260513-072
619.png
13 May 2026, 10:42 am
image-20260513-072619.png — Download
image-20260513-072619.png — GoTo
Open image-20260513-072433.png
image-20260513-072
433.png
13 May 2026, 10:42 am
image-20260513-072433.png — Download
image-20260513-072433.png — GoTo
Open image-20260513-072900.png
image-20260513-072
900.png
13 May 2026, 10:42 am
image-20260513-072900.png — Download
image-20260513-072900.png — GoTo
Open image-20260513-072944.png
image-20260513-072
944.png
13 May 2026, 10:42 am
image-20260513-072944.png — Download
image-20260513-072944.png — GoTo
Linked work items
Linked work items
Link a work item
Link a work item
blocks
blocks
JY-20915 is not done
JY-20915
Add environment-specific email domains for text relay to prevent duplicate processing
Add environment-specific email domains for text relay to prevent duplicate processing
Backlog - Change status
BACKLOG
Unlink work item
is caused by
is caused by
JY-20891 is done
JY-20891
Sidekick SMS issue
Sidekick SMS issue
Deployed - Change status
DEPLOYED
Unlink work item
Activity
Activity
All
All
Comments
Comments
History
History
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Work log
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Approvals
Atlassian Intelligence Summarise 2 comments
Summarise 2 comments
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Add internal note
Add internal note...
|
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4877949447008310460
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idle
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NULL
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Usage | Windsurf
Usage | Windsurf
Feed — jiminny — Sentry
Feed — jiminny — Sentry
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
More information about
Edit Customer type
Enterprise
Actual outcome
More information about
Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
More information about
Edit Expected outcome
The text messages to be sent via email without failures
Severity level
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Edit Severity level
S2
Impact
Impact
More information about
Edit Impact, edit
None
Root cause
Root cause
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Edit Root cause, edit
None
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Attachments
5
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Open image-20260513-072913.png
image-20260513-072
913.png
13 May 2026, 10:42 am
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Open image-20260513-072619.png
image-20260513-072
619.png
13 May 2026, 10:42 am
image-20260513-072619.png — Download
image-20260513-072619.png — GoTo
Open image-20260513-072433.png
image-20260513-072
433.png
13 May 2026, 10:42 am
image-20260513-072433.png — Download
image-20260513-072433.png — GoTo
Open image-20260513-072900.png
image-20260513-072
900.png
13 May 2026, 10:42 am
image-20260513-072900.png — Download
image-20260513-072900.png — GoTo
Open image-20260513-072944.png
image-20260513-072
944.png
13 May 2026, 10:42 am
image-20260513-072944.png — Download
image-20260513-072944.png — GoTo
Linked work items
Linked work items
Link a work item
Link a work item
blocks
blocks
JY-20915 is not done
JY-20915
Add environment-specific email domains for text relay to prevent duplicate processing
Add environment-specific email domains for text relay to prevent duplicate processing
Backlog - Change status
BACKLOG
Unlink work item
is caused by
is caused by
JY-20891 is done
JY-20891
Sidekick SMS issue
Sidekick SMS issue
Deployed - Change status
DEPLOYED
Unlink work item
Activity
Activity
All
All
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Comments
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History
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Work log
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Approvals
Atlassian Intelligence Summarise 2 comments
Summarise 2 comments
Newest first Newest first
Newest first
Add internal note
Add internal note...
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NULL
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NULL
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NULL
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NULL
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51744
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1818
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9
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2026-05-18T09:02:10.082574+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-18/1779 /Users/lukas/.screenpipe/data/data/2026-05-18/1779094930082_m2.jpg...
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Firefox
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[SRD-6848] Sidekick SMS issue - Jira — Work
|
1
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jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD-6848&subProduct=jira-servicedesk...
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monitor_2
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NULL
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NULL
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NULL
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NULL
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Usage | Windsurf
Usage | Windsurf
Feed — jiminny — Sentry
Feed — jiminny — Sentry
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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SRD-6848
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Sidekick SMS issue- edit summary, edit
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Stoyan Tomov
raised this request
via
Jira
Hide details
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View request in portal
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Description
Description
• Unsaved changes
Edit Description, edit
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
More information about
Edit Customer type
Enterprise
Actual outcome
More information about
Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
More information about
Edit Expected outcome
The text messages to be sent via email without failures
Severity level
More information about
Edit Severity level
S2
Impact
Impact
More information about
Edit Impact, edit
None
Root cause
Root cause
More information about
Edit Root cause, edit
None
Attachments
Attachments
5
More actions for attachments
More actions for attachments
Open image-20260513-072913.png
image-20260513-072
913.png
13 May 2026, 10:42 am
image-20260513-072913.png — Download
image-20260513-072913.png — GoTo
Open image-20260513-072619.png
image-20260513-072
619.png
13 May 2026, 10:42 am
image-20260513-072619.png — Download
image-20260513-072619.png — GoTo
Open image-20260513-072433.png
image-20260513-072
433.png
13 May 2026, 10:42 am
image-20260513-072433.png — Download
image-20260513-072433.png — GoTo
Open image-20260513-072900.png
image-20260513-072
900.png
13 May 2026, 10:42 am
image-20260513-072900.png — Download
image-20260513-072900.png — GoTo
Open image-20260513-072944.png
image-20260513-072
944.png
13 May 2026, 10:42 am
image-20260513-072944.png — Download
image-20260513-072944.png — GoTo
Linked work items
Linked work items
Link a work item
Link a work item
blocks
blocks
JY-20915 is not done
JY-20915
Add environment-specific email domains for text relay to prevent duplicate processing
Add environment-specific email domains for text relay to prevent duplicate processing
Backlog - Change status
BACKLOG
Unlink work item
is caused by
is caused by
JY-20891 is done
JY-20891
Sidekick SMS issue
Sidekick SMS issue
Deployed - Change status
DEPLOYED
Unlink work item...
|
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Usage | Windsurf
Usage | Windsurf
Feed — jiminny — Sentry
Feed — jiminny — Sentry
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
Sidekick SMS issue
Sidekick SMS issue
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Stoyan Tomov
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Description
Description
• Unsaved changes
Edit Description, edit
Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
More information about
Edit Customer type
Enterprise
Actual outcome
More information about
Edit Actual outcome
With or without success the sender always receives a failure email
Expected outcome
More information about
Edit Expected outcome
The text messages to be sent via email without failures
Severity level
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Edit Severity level
S2
Impact
Impact
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Edit Impact, edit
None
Root cause
Root cause
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Edit Root cause, edit
None
Attachments
Attachments
5
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Open image-20260513-072913.png
image-20260513-072
913.png
13 May 2026, 10:42 am
image-20260513-072913.png — Download
image-20260513-072913.png — GoTo
Open image-20260513-072619.png
image-20260513-072
619.png
13 May 2026, 10:42 am
image-20260513-072619.png — Download
image-20260513-072619.png — GoTo
Open image-20260513-072433.png
image-20260513-072
433.png
13 May 2026, 10:42 am
image-20260513-072433.png — Download
image-20260513-072433.png — GoTo
Open image-20260513-072900.png
image-20260513-072
900.png
13 May 2026, 10:42 am
image-20260513-072900.png — Download
image-20260513-072900.png — GoTo
Open image-20260513-072944.png
image-20260513-072
944.png
13 May 2026, 10:42 am
image-20260513-072944.png — Download
image-20260513-072944.png — GoTo
Linked work items
Linked work items
Link a work item
Link a work item
blocks
blocks
JY-20915 is not done
JY-20915
Add environment-specific email domains for text relay to prevent duplicate processing
Add environment-specific email domains for text relay to prevent duplicate processing
Backlog - Change status
BACKLOG
Unlink work item
is caused by
is caused by
JY-20891 is done
JY-20891
Sidekick SMS issue
Sidekick SMS issue
Deployed - Change status
DEPLOYED
Unlink work item...
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DMActivityMoreSlackVIewJiminny... v# general#jimin DMActivityMoreSlackVIewJiminny... v# general#jiminny-bg# plattorm-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka Stoyano...FP. Nikolay YankovR?. Stoyan TomovVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaCà Todor Stamatov m&. Mario Georgiev. Nikolay Ivanovdo James Graham 78. Stoyan Tanev E. Steliyan Georgiev. Petko KashinskiLukas Kovalik y...::: Aons€ Jira CloudMistonWindowhelt&. Stefka StoyanovaMessagesr FilesUntitledUntitledStefka Staunnaiако имXpedrive, 4eвиждам Key Date: Major v1 features arescheduled for sunsetting by July 2026.Today~Sterka stovanova 11:56 AMhtps:/iminny.aulassian.net/browse/skD-0о4о - това е олокирано, а сторито вспринта e готово?Jira CloudSidekick Sms issueSue SRok SMS ibsia CroudBlockedses Lukas Kovalik (you)As of today at 11:57 AMOpen in Jira*SummariseLukas Kovallk 11:58 AMзлрасти. те са лве стовитаедно е готово, деплоинато а второто е вhacklogMessage Stefka Stoyanova+ Aa €CiltereCB Dashboards@: OperationsI& Confluence:: Teams9= Customise sidebarB 40 0 1 Preparation for Rei... in 2h 58 meKey=SRD-6848&subProduct=jira-servicedeskSpaces / 1] Service-Desk / #f SRD-6848ImpactNonelRoot causeArrachments 5Q Search100% C/ 8• Mon 18 May 12:02:12S ASK ROVO 1® sô @in ao 202000.4 610pmgin ago 202004 455 png: 2026.0.900ngLinked work items** JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingis caused by# JY-20891 Sidekick SMS issueActivityCommentsHistory Work logApprovalsAdd internal note / Reply to customerPro tip: press (M) to commentLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.© • Edit • Delete+BACKLOGDEPLOYED V@=• Summarise 2 comments =Lukas Kovalik 5 days ago & Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.• Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamOrganizationCanny LinksPlatform teamReward Gateway-EdenredOpen Canny Links> More fields Labels. Time trackina. Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry sll Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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DMActivityMoreSlackVIewJiminny... v# general#jimin DMActivityMoreSlackVIewJiminny... v# general#jiminny-bg# plattorm-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka Stoyano...FP. Nikolay YankovR?. Stoyan TomovVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaCà Todor Stamatov m&. Mario Georgiev. Nikolay Ivanovdo James Graham 78. Stoyan Tanev E. Steliyan Georgiev. Petko KashinskiLukas Kovalik y...::: Aons€ Jira CloudMistonWindowhelt&. Stefka StoyanovaMessagesr FilesUntitledUntitledStefka Staunnaiако имXpedrive, 4eвиждам Key Date: Major v1 features arescheduled for sunsetting by July 2026.Today~Sterka stovanova 11:56 AMhtps:/iminny.aulassian.net/browse/skD-0о4о - това е олокирано, а сторито вспринта e готово?Jira CloudSidekick Sms issueSue SRok SMS ibsia CroudBlockedses Lukas Kovalik (you)As of today at 11:57 AMOpen in Jira*SummariseLukas Kovallk 11:58 AMзлрасти. те са лве стовитаедно е готово, деплоинато а второто е вhacklogMessage Stefka Stoyanova+ Aa €CiltereCB Dashboards@: OperationsI& Confluence:: Teams9= Customise sidebarB 40 0 1 Preparation for Rei... in 2h 58 meKey=SRD-6848&subProduct=jira-servicedeskSpaces / 1] Service-Desk / #f SRD-6848ImpactNonelRoot causeArrachments 5Q Search100% C/ 8• Mon 18 May 12:02:12S ASK ROVO 1® sô @in ao 202000.4 610pmgin ago 202004 455 png: 2026.0.900ngLinked work items** JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingis caused by# JY-20891 Sidekick SMS issueActivityCommentsHistory Work logApprovalsAdd internal note / Reply to customerPro tip: press (M) to commentLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.© • Edit • Delete+BACKLOGDEPLOYED V@=• Summarise 2 comments =Lukas Kovalik 5 days ago & Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.• Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamOrganizationCanny LinksPlatform teamReward Gateway-EdenredOpen Canny Links> More fields Labels. Time trackina. Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry sll Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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slackVIewHomeActivityMoreJiminny...y# general# jim slackVIewHomeActivityMoreJiminny...y# general# jiminny-bg# plattorm-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovwVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaCà Todor Stamatov m&. Mario GeorgievC. Nikolay Ivanovdo James Graham 78. Stoyan Tanev E. Steliyan Georgiev. Petko KashinskiLukas Kovalik y...#::Anns€ Jira CloudMistonWindowhelt@ Describe what you are looking forSterka StoyanovaMessagesr FilesUntitledUntitledзлрасти/ ук.[URL_WITH_CREDENTIALS] OperationsI& Confluence:: Teams9= Customise sidebarB 40 0 1 Preparation for Rei... in 2h 58 mQ Search100% C/ &• Mon 18 May 12:02:14S ASK ROVO 1® sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNonelRoot causeArrachments 5in ao 202000.4 610pmgin ago 202004 455 png: 2026.0.900ngLinked work items+** JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingBACKLOGis caused by# JY-20891 Sidekick SMS issueDEPLOYED V@=ActivityCommentsHistory Work logApprovals• Summarise 2 comments =Add internal note / Reply to customerPro tip: press (M) to commentLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.© • Edit • DeleteLukas Kovalik 5 days ago & Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.• Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamOrganizationCanny LinksPlatform teamReward Gateway-EdenredOpen Canny Links> More fields Labels. Time trackina. Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry sll Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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slackVIewHomeActivityMoreJiminny...y# general# jim slackVIewHomeActivityMoreJiminny...y# general# jiminny-bg# plattorm-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovwVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaCà Todor Stamatov m&. Mario GeorgievC. Nikolay Ivanovdo James Graham 78. Stoyan Tanev E. Steliyan Georgiev. Petko KashinskiLukas Kovalik y...#::Anns€ Jira CloudMistonWindowhelt@ Describe what you are looking forSterka StoyanovaMessagesr FilesUntitledUntitledзлрасти/ ук.[URL_WITH_CREDENTIALS] OperationsI& Confluence:: Teams9= Customise sidebarB 40 0 1 Preparation for Rei... in 2h 58 mQ Search100% C/ &• Mon 18 May 12:02:14S ASK ROVO 1® sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNonelRoot causeArrachments 5in ao 202000.4 610pmgin ago 202004 455 png: 2026.0.900ngLinked work items+** JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingBACKLOGis caused by# JY-20891 Sidekick SMS issueDEPLOYED V@=ActivityCommentsHistory Work logApprovals• Summarise 2 comments =Add internal note / Reply to customerPro tip: press (M) to commentLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.© • Edit • DeleteLukas Kovalik 5 days ago & Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.• Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamOrganizationCanny LinksPlatform teamReward Gateway-EdenredOpen Canny Links> More fields Labels. Time trackina. Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry sll Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelp# Preparation for Refi... in 2 h 58 m100% <APP (-zsh)$82DOCKER₴81worker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83screenpipe"8• Mon 18 May 12:02:14T81O &4APP...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelp# Preparation for Refi... in 2 h 58 m100% <APP (-zsh)$82DOCKER₴81worker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83screenpipe"8• Mon 18 May 12:02:14T81O &4APP...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelp# Preparation for Refi... in 2 h 58 m100% <APP (-zsh)$82DOCKER₴81worker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83screenpipe"8• Mon 18 May 12:02:15T81O &4APP...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelp# Preparation for Refi... in 2 h 58 m100% <APP (-zsh)$82DOCKER₴81worker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83screenpipe"8• Mon 18 May 12:02:15T81O &4APP...
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SlackVIewHomeActivityMoreJiminny... ~# general# ji SlackVIewHomeActivityMoreJiminny... ~# general# jiminny-bg# plattorm-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovVasill Vasiley®. Galya DimitrovaP. Aneliya AngelovaCà Todor Stamatov *&. Mario Georgiev. Nikolay Ivanovdo James Graham 78. Stoyan Tanev E. Steliyan Georgiev. Petko KashinskiLukas Kovalik y...::: Aons€ Jira CloudMistonWindow@ Describe what you are looking forStefka Stoyanova• Messagesr FilesUntitledw UntitledToday ~ 10, а сторито вспоинта е готово.Jira Cloud+Sidekick SMS issueX Suc 580-545 is Sia coudStatusBlocked.Lukas Kovalik (you)As of today at 11:5/AMOpen in Jira+ Summariseuukas Kovalik 11.58 AMIcnlneeneeetoloiuneaедно е готово, деплойнато а второто е вbacklogза да се оправи проблем трябва да сесьздаде нов email да са разделени на USИ EUStefka Stoyanova 12:00 PMясно, в друго стори ли ще го правим?Lukas Kovallk 12:02 PMла, то мисля че amес тояова ла сьзлалеMessage Stefka Stoyanova+ Aa €CiltereCB Dashboards@: OperationsI& Confluence:: Teams9= Customise sidebarB 40 0 1 Preparation for Rei... in 2h 58 mQ Search100% C/ &• Mon 18 May 12:02:45SASKROV® aSpaces / 1] Service-Desk / #f SRD-6848ImpactNonelRoot causeArrachments 5in ao 202000.4 610pmgin ago 202004 455 png: 2026.0.900ngLinked work items+** JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingBACKLOGis caused by# JY-20891 Sidekick SMS issueDEPLOYED V@=ActivityCommentsHistory Work logApprovals• Summarise 2 comments =Add internal note / Reply to customerPro tip: press (M) to commentLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.© • Edit • DeleteLukas Kovalik 5 days ago & Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.• Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamOrganizationCanny LinksPlatform teamReward Gateway-EdenredOpen Canny Links> More fields Labels. Time trackina. Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry sll Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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SlackVIewHomeActivityMoreJiminny... ~# general# ji SlackVIewHomeActivityMoreJiminny... ~# general# jiminny-bg# plattorm-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovVasill Vasiley®. Galya DimitrovaP. Aneliya AngelovaCà Todor Stamatov *&. Mario Georgiev. Nikolay Ivanovdo James Graham 78. Stoyan Tanev E. Steliyan Georgiev. Petko KashinskiLukas Kovalik y...::: Aons€ Jira CloudMistonWindow@ Describe what you are looking forStefka Stoyanova• Messagesr FilesUntitledw UntitledToday ~ 10, а сторито вспоинта е готово.Jira Cloud+Sidekick SMS issueX Suc 580-545 is Sia coudStatusBlocked.Lukas Kovalik (you)As of today at 11:5/AMOpen in Jira+ Summariseuukas Kovalik 11.58 AMIcnlneeneeetoloiuneaедно е готово, деплойнато а второто е вbacklogза да се оправи проблем трябва да сесьздаде нов email да са разделени на USИ EUStefka Stoyanova 12:00 PMясно, в друго стори ли ще го правим?Lukas Kovallk 12:02 PMла, то мисля че amес тояова ла сьзлалеMessage Stefka Stoyanova+ Aa €CiltereCB Dashboards@: OperationsI& Confluence:: Teams9= Customise sidebarB 40 0 1 Preparation for Rei... in 2h 58 mQ Search100% C/ &• Mon 18 May 12:02:45SASKROV® aSpaces / 1] Service-Desk / #f SRD-6848ImpactNonelRoot causeArrachments 5in ao 202000.4 610pmgin ago 202004 455 png: 2026.0.900ngLinked work items+** JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingBACKLOGis caused by# JY-20891 Sidekick SMS issueDEPLOYED V@=ActivityCommentsHistory Work logApprovals• Summarise 2 comments =Add internal note / Reply to customerPro tip: press (M) to commentLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.© • Edit • DeleteLukas Kovalik 5 days ago & Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.• Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamOrganizationCanny LinksPlatform teamReward Gateway-EdenredOpen Canny Links> More fields Labels. Time trackina. Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry sll Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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2026-05-18T09:02:46.111513+00:00
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelp# Preparation for Refi... in 2 h 58 m100% <APP (-zsh)$82DOCKER₴81worker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|screenpipe"8• Mon 18 May 12:02:45T81O &4APP...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelp# Preparation for Refi... in 2 h 58 m100% <APP (-zsh)$82DOCKER₴81worker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|screenpipe"8• Mon 18 May 12:02:45T81O &4APP...
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2026-05-18T09:03:16.147487+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-18/1779 /Users/lukas/.screenpipe/data/data/2026-05-18/1779094996147_m2.jpg...
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SlackVIewHomeActivityMoreJiminny... ~# general# ji SlackVIewHomeActivityMoreJiminny... ~# general# jiminny-bg# plattorm-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovVasill Vasiley®. Galya DimitrovaP. Aneliya AngelovaCà Todor Stamatov *&. Mario Georgiev. Nikolay Ivanovdo James Graham 78. Stoyan Tanev E. Steliyan Georgiev. Petko KashinskiLukas Kovalik y...::: Aons€ Jira CloudMistonWindow@ Describe what you are looking forStefka Stoyanova• Messagesr FilesUntitledw UntitledToday ~ 10, а сторито вспоинта е готово.Jira Cloud+Sidekick SMS issueX Suc 580-545 is Sia coudStatusBlocked.Lukas Kovalik (you)As of today at 11:5/AMOpen in Jira+ SummariseLukas Kovalik 11.58 AM.cnlneeneeetoloiuneaедно е готово, деплойнато а второто е вbacklogза да се оправи проблем трябва да сесьздаде нов email да са разделени на USИ EUStefka Stoyanova 12:00 PMясно, в друго стори ли ще го правим?Lukas Kovallk 12:02 PMла, то мисля че amес тояова ла сьзлалеMessage Stefka Stoyanova+ Aa ICiltereCB Dashboards@: OperationsI& Confluence:: Teams9= Customise sidebara< 40 0 l Preparation for Ref... in 2h 57 mQ Search100% C/ &• Mon 18 May 12:03:15S ASK ROVO 1® Sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNonelRoot causeArrachments 5in ao 202000.4 610pmgin ago 202004 455 png: 2026.0.900ngLinked work items+** JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingBACKLOGis caused by# JY-20891 Sidekick SMS issueDEPLOYED V@=ActivityCommentsHistory Work logApprovals• Summarise 2 comments =Add internal note / Reply to customerPro tip: press (M) to commentLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.© • Edit • DeleteLukas Kovalik 5 days ago & Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.• Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamOrganizationCanny LinksPlatform teamReward Gateway-EdenredOpen Canny Links> More fields Labels. Time trackina. Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry sll Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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SlackVIewHomeActivityMoreJiminny... ~# general# ji SlackVIewHomeActivityMoreJiminny... ~# general# jiminny-bg# plattorm-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovVasill Vasiley®. Galya DimitrovaP. Aneliya AngelovaCà Todor Stamatov *&. Mario Georgiev. Nikolay Ivanovdo James Graham 78. Stoyan Tanev E. Steliyan Georgiev. Petko KashinskiLukas Kovalik y...::: Aons€ Jira CloudMistonWindow@ Describe what you are looking forStefka Stoyanova• Messagesr FilesUntitledw UntitledToday ~ 10, а сторито вспоинта е готово.Jira Cloud+Sidekick SMS issueX Suc 580-545 is Sia coudStatusBlocked.Lukas Kovalik (you)As of today at 11:5/AMOpen in Jira+ SummariseLukas Kovalik 11.58 AM.cnlneeneeetoloiuneaедно е готово, деплойнато а второто е вbacklogза да се оправи проблем трябва да сесьздаде нов email да са разделени на USИ EUStefka Stoyanova 12:00 PMясно, в друго стори ли ще го правим?Lukas Kovallk 12:02 PMла, то мисля че amес тояова ла сьзлалеMessage Stefka Stoyanova+ Aa ICiltereCB Dashboards@: OperationsI& Confluence:: Teams9= Customise sidebara< 40 0 l Preparation for Ref... in 2h 57 mQ Search100% C/ &• Mon 18 May 12:03:15S ASK ROVO 1® Sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNonelRoot causeArrachments 5in ao 202000.4 610pmgin ago 202004 455 png: 2026.0.900ngLinked work items+** JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingBACKLOGis caused by# JY-20891 Sidekick SMS issueDEPLOYED V@=ActivityCommentsHistory Work logApprovals• Summarise 2 comments =Add internal note / Reply to customerPro tip: press (M) to commentLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.© • Edit • DeleteLukas Kovalik 5 days ago & Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.• Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamOrganizationCanny LinksPlatform teamReward Gateway-EdenredOpen Canny Links> More fields Labels. Time trackina. Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry sll Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelp<APP (-zsh)$82$ 0# Preparation for Refi... in 2 h 57 m100% <DOCKER₴81worker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83screenpipe"8• Mon 18 May 12:03:16T81O &4APP...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelp<APP (-zsh)$82$ 0# Preparation for Refi... in 2 h 57 m100% <DOCKER₴81worker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83screenpipe"8• Mon 18 May 12:03:16T81O &4APP...
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SlackVIewHomeActivityMoreJiminny... ~# general#jim SlackVIewHomeActivityMoreJiminny... ~# general#jiminny-bg# plattorm-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovwVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaCa Todor Stamatov m&. Mario Georgiev. Nikolay Ivanovdo James Graham 78. Stoyan Tanev E. Steliyan Georgiev. Petko KashinskiLukas Kovalik y...::: Aons€ Jira CloudMistonWindow@ Describe what you are looking forStefka StoyanovaMessagese FilesUntitledUntitledlira CloudSidekick SMS issueX Sue SR0- S8MS in ia CroudlBlocked8 Lukas Kovalik (you)As of today at 11:5/AMOpen in Jire+ Summariseluknc Koustk 14.59 AMlздрасти, те са две сторитаедно е готово, деплойнато а второто е вbacklogза да се оправи проблем трябва да сесьздаде нов email да са разделени на USи EUStefka Stoyanova 12:00 PMясно, в друго стори ли ще го правим?Lukas Kovalik 12:02 PMла, то мисля че ames тоябва ла съзлалеГаля каза че ще говори с него, сега е вMessage Stefka Stoyanova+ Aa ICiltereCB Dashboards@: OperationsI& Confluence:: Teams9= Customise sidebara< 40 0 l Preparation for Ref... in 2h 57 mQ Search100% C/ &• Mon 18 May 12:03:46S ASK ROVO 1® Sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNonelRoot causeArrachments 5in ao 202000.4 610pmgin ago 202004 455 png: 2026.0.900ngLinked work items+** JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingBACKLOGis caused by# JY-20891 Sidekick SMS issueDEPLOYED V@=ActivityCommentsHistory Work logApprovals• Summarise 2 comments =Add internal note / Reply to customerPro tip: press (M) to commentLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.© • Edit • DeleteLukas Kovalik 5 days ago & Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.• Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamOrganizationCanny LinksPlatform teamReward Gateway-EdenredOpen Canny Links> More fields Labels. Time trackina. Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry sll Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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SlackVIewHomeActivityMoreJiminny... ~# general#jim SlackVIewHomeActivityMoreJiminny... ~# general#jiminny-bg# plattorm-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovwVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaCa Todor Stamatov m&. Mario Georgiev. Nikolay Ivanovdo James Graham 78. Stoyan Tanev E. Steliyan Georgiev. Petko KashinskiLukas Kovalik y...::: Aons€ Jira CloudMistonWindow@ Describe what you are looking forStefka StoyanovaMessagese FilesUntitledUntitledlira CloudSidekick SMS issueX Sue SR0- S8MS in ia CroudlBlocked8 Lukas Kovalik (you)As of today at 11:5/AMOpen in Jire+ Summariseluknc Koustk 14.59 AMlздрасти, те са две сторитаедно е готово, деплойнато а второто е вbacklogза да се оправи проблем трябва да сесьздаде нов email да са разделени на USи EUStefka Stoyanova 12:00 PMясно, в друго стори ли ще го правим?Lukas Kovalik 12:02 PMла, то мисля че ames тоябва ла съзлалеГаля каза че ще говори с него, сега е вMessage Stefka Stoyanova+ Aa ICiltereCB Dashboards@: OperationsI& Confluence:: Teams9= Customise sidebara< 40 0 l Preparation for Ref... in 2h 57 mQ Search100% C/ &• Mon 18 May 12:03:46S ASK ROVO 1® Sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNonelRoot causeArrachments 5in ao 202000.4 610pmgin ago 202004 455 png: 2026.0.900ngLinked work items+** JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingBACKLOGis caused by# JY-20891 Sidekick SMS issueDEPLOYED V@=ActivityCommentsHistory Work logApprovals• Summarise 2 comments =Add internal note / Reply to customerPro tip: press (M) to commentLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.© • Edit • DeleteLukas Kovalik 5 days ago & Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.• Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamOrganizationCanny LinksPlatform teamReward Gateway-EdenredOpen Canny Links> More fields Labels. Time trackina. Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry sll Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelp<APP (-zsh)$82$ 0# Preparation for Refi... in 2 h 57 m100% <DOCKER₴81worker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83screenpipe"8• Mon 18 May 12:03:46T81O &4APP...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelp<APP (-zsh)$82$ 0# Preparation for Refi... in 2 h 57 m100% <DOCKER₴81worker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83screenpipe"8• Mon 18 May 12:03:46T81O &4APP...
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[SRD-6848] Sidekick SMS issue - Jira — Work
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jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD-6848&subProduct=jira-servicedesk...
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Usage | Windsurf
Usage | Windsurf
Feed — jiminny — Sentry
Feed — jiminny — Sentry
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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New Tab
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Open Google Gemini (⌃X)
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Usage | Windsurf
Usage | Windsurf
Feed — jiminny — Sentry
Feed — jiminny — Sentry
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[SRD-6848] Sidekick SMS issue - Jira — Work
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jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD-6848&subProduct=jira-servicedesk...
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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Feed — jiminny — Sentry
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JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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[SRD-6848] Sidekick SMS issue - Jira — Work
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1
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jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD-6848&subProduct=jira-servicedesk...
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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Usage | Windsurf
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Feed — jiminny — Sentry
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JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
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test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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SRD-6848
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
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US
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
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S2
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None
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None
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5
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JY-20915 is not done
JY-20915
Add environment-specific email domains for text relay to prevent duplicate processing
Add environment-specific email domains for text relay to prevent duplicate processing
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Sidekick SMS issue
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Atlassian Intelligence Summarise 2 comments
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More information about Lukas Kovalik 3 days ago Internal note Copy link to comment
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Lukas Kovalik
3 days ago
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on another look it turned out that text relays are created on both environments US and EU. So it always fails.
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More information about Lukas Kovalik 5 days ago Internal note Copy link to comment
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Lukas Kovalik
5 days ago
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The issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's
From
header. Since Scott sent from
rewardgateway.com
but his Jiminny account uses
edenred.com
, the lookup returned
null
, triggering the
REASON_CODE_SENDER_UNKNOWN
exception.
Scott's Jiminny account email
:
[EMAIL]...
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It looks up the sender email exactly as it appears in the email's","depth":19,"bounds":{"left":0.28590426,"top":0.8320032,"width":0.25016624,"height":0.01396648},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"From","depth":20,"bounds":{"left":0.53723407,"top":0.83320034,"width":0.009807181,"height":0.0131683955},"on_screen":true,"help_text":"","role_description":"text","subrole":"AXUnknown"},{"role":"AXStaticText","text":"header. 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8789469522379280578
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4860497981272379580
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visual_change
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accessibility
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NULL
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Usage | Windsurf
Usage | Windsurf
Feed — jiminny — Sentry
Feed — jiminny — Sentry
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Bug - Change work type
SRD-6848
SRD-6848
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Sidekick SMS issue- edit summary, edit
Sidekick SMS issue
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Stoyan Tomov
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Description
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Hey team,
Scott de Zoeten from Reward Gateway-Edenred reached out to complain that he got an automated email stating that his SMS from the 10th of May was not sent to one of his prospects.
I tried investigating (via CloudWatch logs, Twilio messaging logs, Sentry, etc), but I couldn’t find any trace of his attempted reply to that prospect ([PHONE]).
To send the text message, he replied to the email he got when the prospect texted him first:
Open image-20260513-072619.png
And this is the email he got after replying to the email:
Open image-20260513-072433.png
Reportedly, the text message he tried sending was only two words long.
Mario and I performed a couple of tests, and despite receiving each reply via email, we both got the same emails as Scott, stating that the messages were not sent. Below are the failure messages and the result of our testing:
Open image-20260513-072900.png
Open image-20260513-072913.png
Open image-20260513-072944.png
I couldn’t help but notice that, unlike with Mario’s reply, my reply via email included my email signature by default, and this can significantly increase the size of the text message, but this shouldn’t be an issue if the SMS gets segmented when a certain threshold is reached, making it a so-called long SMS.
Can someone please check why we are always receiving these failure emails, even though the messages were sent, and of course, why Scott’s text message was not sent at all?
Data Centre
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US
Steps to reproduce
Steps to reproduce
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Start an SMS conversation with another Jiminny user and reply to each other via email.
Customer type
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Enterprise
Actual outcome
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With or without success the sender always receives a failure email
Expected outcome
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The text messages to be sent via email without failures
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S2
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Impact
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None
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None
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5
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JY-20915 is not done
JY-20915
Add environment-specific email domains for text relay to prevent duplicate processing
Add environment-specific email domains for text relay to prevent duplicate processing
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is caused by
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JY-20891
Sidekick SMS issue
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More information about Lukas Kovalik 3 days ago Internal note Copy link to comment
More information about Lukas Kovalik
Lukas Kovalik
3 days ago
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on another look it turned out that text relays are created on both environments US and EU. So it always fails.
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More information about Lukas Kovalik 5 days ago Internal note Copy link to comment
More information about Lukas Kovalik
Lukas Kovalik
5 days ago
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The issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's
From
header. Since Scott sent from
rewardgateway.com
but his Jiminny account uses
edenred.com
, the lookup returned
null
, triggering the
REASON_CODE_SENDER_UNKNOWN
exception.
Scott's Jiminny account email
:
[EMAIL]...
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SlackVIewHomeActivityMoreJiminny...y# general#jimi SlackVIewHomeActivityMoreJiminny...y# general#jiminny-bg# plattorm-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovwVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaCà Todor Stamatov m&. Mario GeorgievC. Nikolay Ivanovdo James Graham 78. Stoyan Tanev E. Steliyan Georgiev. Petko KashinskiLukas Kovalik y...#::Anns€ Jira CloudMistonWindow@ Describe what you are looking forStefka StoyanovaMessagese FilesUntitledUntitledlira CloudSidekick SMS issueX Sue SR0- S8MS in ia CroudlBlocked8 Lukas Kovalik (you)As of today at 11:5/AMOpen in Jire+ Summariseluknc Koustk 14.59 AMlздрасти, те са две сторитаедно е готово, деплойнато а второто е вbacklogза да се оправи проблем трябва да сесьздаде нов email да са разделени на USи EUStefka Stoyanova 12:00 PMясно, в друго стори ли ще го правим?Lukas Kovalik 12:02 PMла, то мисля че ames тоябва ла съзлалеГаля каза че ще говори с него, сега е вMessage Stefka Stoyanova+ Aa ICiltereCB Dashboards@: OperationsI& Confluence:: Teams9= Customise sidebara< 40 0 l Preparation for Ref... in 2h 57 mQ Search100% C/ &• Mon 18 May 12:03:56S ASK ROVO 1® sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNonelRoot causeArrachments 5in ao 202000.4 610pmgin ago 202004 455 png: 2026.0.900ngLinked work items+** JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingBACKLOGis caused by# JY-20891 Sidekick SMS issueDEPLOYED V@=ActivityCommentsHistory Work logApprovals• Summarise 2 comments =Add internal note / Reply to customerPro tip: press (M) to commentLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.© • Edit • DeleteLukas Kovalik 5 days ago & Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.• Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamOrganizationCanny LinksPlatform teamReward Gateway-EdenredOpen Canny Links> More fields Labels. Time trackina. Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry sll Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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SlackVIewHomeActivityMoreJiminny...y# general#jimi SlackVIewHomeActivityMoreJiminny...y# general#jiminny-bg# plattorm-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovwVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaCà Todor Stamatov m&. Mario GeorgievC. Nikolay Ivanovdo James Graham 78. Stoyan Tanev E. Steliyan Georgiev. Petko KashinskiLukas Kovalik y...#::Anns€ Jira CloudMistonWindow@ Describe what you are looking forStefka StoyanovaMessagese FilesUntitledUntitledlira CloudSidekick SMS issueX Sue SR0- S8MS in ia CroudlBlocked8 Lukas Kovalik (you)As of today at 11:5/AMOpen in Jire+ Summariseluknc Koustk 14.59 AMlздрасти, те са две сторитаедно е готово, деплойнато а второто е вbacklogза да се оправи проблем трябва да сесьздаде нов email да са разделени на USи EUStefka Stoyanova 12:00 PMясно, в друго стори ли ще го правим?Lukas Kovalik 12:02 PMла, то мисля че ames тоябва ла съзлалеГаля каза че ще говори с него, сега е вMessage Stefka Stoyanova+ Aa ICiltereCB Dashboards@: OperationsI& Confluence:: Teams9= Customise sidebara< 40 0 l Preparation for Ref... in 2h 57 mQ Search100% C/ &• Mon 18 May 12:03:56S ASK ROVO 1® sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNonelRoot causeArrachments 5in ao 202000.4 610pmgin ago 202004 455 png: 2026.0.900ngLinked work items+** JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingBACKLOGis caused by# JY-20891 Sidekick SMS issueDEPLOYED V@=ActivityCommentsHistory Work logApprovals• Summarise 2 comments =Add internal note / Reply to customerPro tip: press (M) to commentLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.© • Edit • DeleteLukas Kovalik 5 days ago & Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.• Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamOrganizationCanny LinksPlatform teamReward Gateway-EdenredOpen Canny Links> More fields Labels. Time trackina. Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry sll Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelp# Preparation for Refi... in 2 h 56 m100% <APP (-zsh)$82DOCKER₴81worker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83screenpipe"8• Mon 18 May 12:04:21T81O &4APP...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelp# Preparation for Refi... in 2 h 56 m100% <APP (-zsh)$82DOCKER₴81worker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83screenpipe"8• Mon 18 May 12:04:21T81O &4APP...
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ActivityMoreSlackVIewJiminny...y# general#jiminny- ActivityMoreSlackVIewJiminny...y# general#jiminny-bgic olattorm-nckets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovwVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaCà Todor Stamatov m&. Mario GeorgievC. Nikolay Ivanovdo James Graham 78. Stoyan Tanev E. Steliyan Georgiev. Petko KashinskiLukas Kovalik y...#::Anns€ Jira CloudMistonWindow@ Describe what you are looking forStefka StoyanovaMessagese FilesUntitledUntitledlira CloudSidekick SMS issueX Sue SR0- S8MS in ia CroudlBlocked8 Lukas Kovalik (you)As of today at 11:5/AMOpen in Jire+ Summariseluknc Koustk 14.59 AMlздрасти, те са две сторитаедно е готово, деплойнато а второто е вbacklogза да се оправи проблем трябва да сесьздаде нов email да са разделени на USи EUStefka Stoyanova 12:00 PMясно, в друго стори ли ще го правим?Lukas Kovalik 12:02 PMла, то мисля че ames тоябва ла съзлалеГаля каза че ще говори с него, сега е вMessage Stefka Stoyanova+ Aa ICiltereCB Dashboards@: OperationsI& Confluence:: Teams9= Customise sidebarB 40 0 1 Preparation for Rei... in 2h 56mQ Search100% C/ &• Mon 18 May 12:04:26S ASK ROVO 1® sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNonelRoot causeArrachments 5in ao 202000.4 610pmgin ago 202004 455 png: 2026.0.900ngLinked work items** JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingis caused by# JY-20891 Sidekick SMS issueActivityCommentsHistory Work logApprovalsAdd internal note / Reply to customerPro tip: press (M) to commentLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.© • Edit • Delete+BACKLOGDEPLOYED V@=• Summarise 2 comments =Lukas Kovalik 5 days ago & Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.• Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamOrganizationCanny LinksPlatform teamReward Gateway-EdenredOpen Canny Links> More fields Labels. Time trackina. Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry sll Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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ActivityMoreSlackVIewJiminny...y# general#jiminny- ActivityMoreSlackVIewJiminny...y# general#jiminny-bgic olattorm-nckets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovwVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaCà Todor Stamatov m&. Mario GeorgievC. Nikolay Ivanovdo James Graham 78. Stoyan Tanev E. Steliyan Georgiev. Petko KashinskiLukas Kovalik y...#::Anns€ Jira CloudMistonWindow@ Describe what you are looking forStefka StoyanovaMessagese FilesUntitledUntitledlira CloudSidekick SMS issueX Sue SR0- S8MS in ia CroudlBlocked8 Lukas Kovalik (you)As of today at 11:5/AMOpen in Jire+ Summariseluknc Koustk 14.59 AMlздрасти, те са две сторитаедно е готово, деплойнато а второто е вbacklogза да се оправи проблем трябва да сесьздаде нов email да са разделени на USи EUStefka Stoyanova 12:00 PMясно, в друго стори ли ще го правим?Lukas Kovalik 12:02 PMла, то мисля че ames тоябва ла съзлалеГаля каза че ще говори с него, сега е вMessage Stefka Stoyanova+ Aa ICiltereCB Dashboards@: OperationsI& Confluence:: Teams9= Customise sidebarB 40 0 1 Preparation for Rei... in 2h 56mQ Search100% C/ &• Mon 18 May 12:04:26S ASK ROVO 1® sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNonelRoot causeArrachments 5in ao 202000.4 610pmgin ago 202004 455 png: 2026.0.900ngLinked work items** JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingis caused by# JY-20891 Sidekick SMS issueActivityCommentsHistory Work logApprovalsAdd internal note / Reply to customerPro tip: press (M) to commentLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.© • Edit • Delete+BACKLOGDEPLOYED V@=• Summarise 2 comments =Lukas Kovalik 5 days ago & Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.• Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamOrganizationCanny LinksPlatform teamReward Gateway-EdenredOpen Canny Links> More fields Labels. Time trackina. Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry sll Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelp# Preparation for Refi... in 2 h 56 mAPP (-zsh)$82DOCKERworker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83100% <8• Mon 18 May 12:04:51ffmpegT81₴4APP...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelp# Preparation for Refi... in 2 h 56 mAPP (-zsh)$82DOCKERworker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83100% <8• Mon 18 May 12:04:51ffmpegT81₴4APP...
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2026-05-18T09:04:57.619329+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-18/1779 /Users/lukas/.screenpipe/data/data/2026-05-18/1779095097619_m2.jpg...
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ActivityMoreSlackVIewJiminny...y# general#jiminny- ActivityMoreSlackVIewJiminny...y# general#jiminny-bgic olattorm-nckets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovwVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaCà Todor Stamatov m&. Mario GeorgievC. Nikolay Ivanovdo James Graham 78. Stoyan Tanev E. Steliyan Georgiev. Petko KashinskiLukas Kovalik y...#::Anns€ Jira CloudMistonWindow@ Describe what you are looking forStefka StoyanovaMessagese FilesUntitledUntitledlira CloudSidekick SMS issueX Sue SR0- S8MS in ia CroudlBlocked8 Lukas Kovalik (you)As of today at 11:5/AMOpen in Jire+ Summariseluknc Koustk 14.59 AMlздрасти, те са две сторитаедно е готово, деплойнато а второто е вbacklogза да се оправи проблем трябва да сесьздаде нов email да са разделени на USи EUStefka Stoyanova 12:00 PMясно, в друго стори ли ще го правим?Lukas Kovalik 12:02 PMла, то мисля че ames тоябва ла съзлалеГаля каза че ще говори с него, сега е вMessage Stefka Stoyanova+ Aa ICiltereCB Dashboards@: OperationsI& Confluence:: Teams9= Customise sidebarB 40 0 1 Preparation for Rei... in 2h 56mQ Search100% C/ &• Mon 18 May 12:04:57S ASK ROVO 1® sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNonelRoot causeArrachments 5in ao 202000.4 610pmgin ago 202004 455 png: 2026.0.900ngLinked work items** JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingis caused by# JY-20891 Sidekick SMS issueActivityCommentsHistory Work logApprovalsAdd internal note / Reply to customerPro tip: press (M) to commentLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.© • Edit • Delete+BACKLOGDEPLOYED V@=• Summarise 2 comments =Lukas Kovalik 5 days ago & Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.• Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamOrganizationCanny LinksPlatform teamReward Gateway-EdenredOpen Canny Links> More fields Labels. Time trackina. Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry sll Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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ActivityMoreSlackVIewJiminny...y# general#jiminny- ActivityMoreSlackVIewJiminny...y# general#jiminny-bgic olattorm-nckets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovwVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaCà Todor Stamatov m&. Mario GeorgievC. Nikolay Ivanovdo James Graham 78. Stoyan Tanev E. Steliyan Georgiev. Petko KashinskiLukas Kovalik y...#::Anns€ Jira CloudMistonWindow@ Describe what you are looking forStefka StoyanovaMessagese FilesUntitledUntitledlira CloudSidekick SMS issueX Sue SR0- S8MS in ia CroudlBlocked8 Lukas Kovalik (you)As of today at 11:5/AMOpen in Jire+ Summariseluknc Koustk 14.59 AMlздрасти, те са две сторитаедно е готово, деплойнато а второто е вbacklogза да се оправи проблем трябва да сесьздаде нов email да са разделени на USи EUStefka Stoyanova 12:00 PMясно, в друго стори ли ще го правим?Lukas Kovalik 12:02 PMла, то мисля че ames тоябва ла съзлалеГаля каза че ще говори с него, сега е вMessage Stefka Stoyanova+ Aa ICiltereCB Dashboards@: OperationsI& Confluence:: Teams9= Customise sidebarB 40 0 1 Preparation for Rei... in 2h 56mQ Search100% C/ &• Mon 18 May 12:04:57S ASK ROVO 1® sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNonelRoot causeArrachments 5in ao 202000.4 610pmgin ago 202004 455 png: 2026.0.900ngLinked work items** JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingis caused by# JY-20891 Sidekick SMS issueActivityCommentsHistory Work logApprovalsAdd internal note / Reply to customerPro tip: press (M) to commentLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.© • Edit • Delete+BACKLOGDEPLOYED V@=• Summarise 2 comments =Lukas Kovalik 5 days ago & Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.• Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamOrganizationCanny LinksPlatform teamReward Gateway-EdenredOpen Canny Links> More fields Labels. Time trackina. Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry sll Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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2026-05-18T09:05:22.682266+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-18/1779 /Users/lukas/.screenpipe/data/data/2026-05-18/1779095122682_m1.jpg...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelp# Preparation for Refi... in 2 h 55 m100% <APP (-zsh)$82DOCKER₴81worker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83screenpipe"8• Mon 18 May 12:05:22T81O &4APP...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelp# Preparation for Refi... in 2 h 55 m100% <APP (-zsh)$82DOCKER₴81worker-analytics:worker-analytics_00: stoppedworker-crm-update:worker-crm-update_00: stoppedworker-download:worker-download_00: stoppedworker-nudges:worker-nudges_00:stoppedartisan-schedule:artisan-schedule_00:stoppedworker-emails:worker-emails_00: stoppedworker-calendar:worker-calendar_00: stoppedworker:worker_00: stoppedworker-conferences:worker-conferences_00: stoppedworker-crm-sync:worker-crm-sync_00: stoppedjiminny-worker-processing-1:jiminny-worker-processing-1_00: stoppedworker-audio:worker-audio_00: stoppedworker-es-update:worker-es-update_00:stoppedartisan-schedule:artisan-schedule_00:startedjiminny-worker-processing-1:jiminny-worker-processing-1_00: startedjiminny-worker-processing-2:jiminny-worker-processing-2_00: startedjiminny-worker-processing-3:jiminny-worker-processing-3_00: startedjiminny-worker-processing-4:jiminny-worker-processing-4_00: startedjiminny-worker-processing-5:jiminny-worker-processing-5_00: startedjiminny-worker-processing-delayed: jiminny-worker-processing-delayed_00: startedworker:worker_00: startedworker-analytics:worker-analytics_00: startedworker-audio:worker-audio_00: startedworker-calendar:worker-calendar_00: startedworker-conferences:worker-conferences_00: startedworker-crm-sync:worker-crm-sync_00: startedworker-crm-update:worker-crm-update_00: startedworker-download:worker-download_00: startedworker-emails:worker-emails_00: startedworker-es-update:worker-es-update_00: startedworker-nudges:worker-nudges_00: startedDEV (docker)APP (-zsh)What's next:Try Docker Debug for seamless, persistent debugging tools in any container or image + docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ I|83screenpipe"8• Mon 18 May 12:05:22T81O &4APP...
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2026-05-18T09:05:28.108457+00:00
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ActivityMoreSlackVIewJiminny...y# general#jiminny- ActivityMoreSlackVIewJiminny...y# general#jiminny-bgic olattorm-nckets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovwVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaCà Todor Stamatov m&. Mario GeorgievC. Nikolay Ivanovdo James Graham 78. Stoyan Tanev E. Steliyan Georgiev. Petko KashinskiLukas Kovalik y...#::Anns€ Jira CloudMistonWindow@ Describe what you are looking forStefka StoyanovaMessagese FilesUntitledUntitledlira CloudSidekick SMS issueX Sue SR0- S8MS in ia CroudlBlocked8 Lukas Kovalik (you)As of today at 11:5/AMOpen in Jire+ Summariseluknc Koustk 14.59 AMlздрасти, те са две сторитаедно е готово, деплойнато а второто е вbacklogза да се оправи проблем трябва да сесьздаде нов email да са разделени на USи EUStefka Stoyanova 12:00 PMясно, в друго стори ли ще го правим?Lukas Kovalik 12:02 PMла, то мисля че ames тоябва ла съзлалеГаля каза че ще говори с него, сега е вMessage Stefka Stoyanova+ Aa ICiltereCB Dashboards@: OperationsI& Confluence:: Teams9= Customise sidebarB 40 0 1 Preparation for Rei... in 2h 55 mQ Search100% C/ &• Mon 18 May 12:05:28S ASK ROVO 1® sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNonelRoot causeArrachments 5in ao 202000.4 610pmgin ago 202004 455 png: 2026.0.900ngLinked work items** JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingis caused by# JY-20891 Sidekick SMS issueActivityCommentsHistory Work logApprovalsAdd internal note / Reply to customerPro tip: press (M) to commentLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.© • Edit • Delete+BACKLOGDEPLOYED V@=• Summarise 2 comments =Lukas Kovalik 5 days ago & Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.• Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamOrganizationCanny LinksPlatform teamReward Gateway-EdenredOpen Canny Links> More fields Labels. Time trackina. Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry sll Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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ActivityMoreSlackVIewJiminny...y# general#jiminny- ActivityMoreSlackVIewJiminny...y# general#jiminny-bgic olattorm-nckets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of jimi...ó Direct messagesa. Stefka StoyanovaFP. Nikolay YankovR?. Stoyan TomovwVasil Vasiley®. Galya Dimitrovaf. Aneliya AngelovaCà Todor Stamatov m&. Mario GeorgievC. Nikolay Ivanovdo James Graham 78. Stoyan Tanev E. Steliyan Georgiev. Petko KashinskiLukas Kovalik y...#::Anns€ Jira CloudMistonWindow@ Describe what you are looking forStefka StoyanovaMessagese FilesUntitledUntitledlira CloudSidekick SMS issueX Sue SR0- S8MS in ia CroudlBlocked8 Lukas Kovalik (you)As of today at 11:5/AMOpen in Jire+ Summariseluknc Koustk 14.59 AMlздрасти, те са две сторитаедно е готово, деплойнато а второто е вbacklogза да се оправи проблем трябва да сесьздаде нов email да са разделени на USи EUStefka Stoyanova 12:00 PMясно, в друго стори ли ще го правим?Lukas Kovalik 12:02 PMла, то мисля че ames тоябва ла съзлалеГаля каза че ще говори с него, сега е вMessage Stefka Stoyanova+ Aa ICiltereCB Dashboards@: OperationsI& Confluence:: Teams9= Customise sidebarB 40 0 1 Preparation for Rei... in 2h 55 mQ Search100% C/ &• Mon 18 May 12:05:28S ASK ROVO 1® sô @Spaces / 1] Service-Desk / #f SRD-6848ImpactNonelRoot causeArrachments 5in ao 202000.4 610pmgin ago 202004 455 png: 2026.0.900ngLinked work items** JY-20915 Add environment-specific email domains for text relay to prevent duplicate processingis caused by# JY-20891 Sidekick SMS issueActivityCommentsHistory Work logApprovalsAdd internal note / Reply to customerPro tip: press (M) to commentLukas Kovalik 3 days ago & Internal noteon another look it turned out that text relays are created on both environments US and EU. So it always fails.© • Edit • Delete+BACKLOGDEPLOYED V@=• Summarise 2 comments =Lukas Kovalik 5 days ago & Internal noteThe issue for Scott is related to his email address. It looks up the sender email exactly as it appears in the email's From header. Since Scott sentfrom rewardgateway.com but his Jiminny account uses edenred.com, the lookup returned null, triggering the REASON_CODE_SENDER_UNKNOWN exception.• Scott's Jiminny account email: [EMAIL]• Email he sent from: [EMAIL] the PR related to the ticket I will add support for secondary email in this flow.• Edit • Delete+ CreateBlockedv|DetailsAssigneeReporter@ Lukas KovalikStoyan TomovRequest Type# Report a bugKnowledge base# View related articlesPriority levelP2 Medium)Dev TeamOrganizationCanny LinksPlatform teamReward Gateway-EdenredOpen Canny Links> More fields Labels. Time trackina. Tvpe of InfoSec incident. Components(InfoSec). Client. Affected user...> Automation 4 Rule executions> featureOS $ Open featureOSIntercomShowing 1 out of 1 linked conversations& Scott de Zoeten.>> Sentry sll Linked IssuesCreated last weekUpdated 2 hours agoConfigure...
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2026-05-18T09:05:50.795013+00:00
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[SRD-6848] Sidekick SMS issue - Jira — Work
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jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD jiminny.atlassian.net/browse/SRD-6848?issueKey=SRD-6848&subProduct=jira-servicedesk...
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Usage | Windsurf
Usage | Windsurf
Feed — jiminny — Sentry
Feed — jiminny — Sentry
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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Platform Sprint 4 Q2 - Platform Team - Scrum Board Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Usage | Windsurf
Usage | Windsurf
Feed — jiminny — Sentry
Feed — jiminny — Sentry
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
JY-20613 support owner role on setup team by LakyLak · Pull Request #12092 · jiminny/app
test (888432) - jiminny/app
test (888432) - jiminny/app
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
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