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Bug - Change work type
SRD-6849
SRD-6849
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Previous work item ‘SRD-6853’
Next work item ‘SRD-6848’
Recorded call does not appear on the dashboard- edit summary, edit
Recorded call does not appear on the dashboard
Recorded call does not appear on the dashboard
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Stoyan Tomov
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Description
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Hey team,
Line Kristensen from NationBuilder reported that her call from the 12th of May (
https://app.jiminny.com/playback/67cebfc2-ed56-44a2-8c68-7a0286ed8618
https://app.jiminny.com/playback/67cebfc2-ed56-44a2-8c68-7a0286ed8618
) is not appearing in her dashboard under her recorded activities.
Open image-20260513-102905.png
The same meeting is visible in OnDemand, hence excluding issues with Elastic Search, and from what I know, it covers the requirements to be shown in the dashboard.
Open image-20260513-103157.png
Can someone please check what might be the cause of this?
Data Centre
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US
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NA
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Mid Market
Actual outcome
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The activity is missing from the dashboard page
Expected outcome
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The activity to be displayed in the dashboard page
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S2
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None
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Open image-20260513-102905.png
image-20260513-102
905.png
13 May 2026, 01:33 pm
image-20260513-102905.png — Download
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Open image-20260513-103157.png
image-20260513-103
157.png
13 May 2026, 01:33 pm
image-20260513-103157.png — Download
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More information about Lukas Kovalik 15 hours ago Internal note Copy link to comment
More information about Lukas Kovalik
Lukas Kovalik
15 hours ago
Internal note
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The issue is with the status of the activity. It is failed. Those are not displayed in the dashboard in the completed section.
Result:
Activity has
status='failed'
(because import failed) but
recording_state='recorded'
(because recording was captured before the import failure).
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1
[2026-05-12 14:25:19] production.ERROR: [MeetingBot] ImportTracks: Recordings not found, retrying
2
{
3
"activityUuid": "67cebfc2-ed56-44a2-8c68-7a0286ed8618",
4...
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JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6849] Recorded call does not appear on the dashboard - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
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[SRD-6849] Recorded call does not appear on the dashboard - Jira
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JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
[SRD-6849] Recorded call does not appear on the dashboard - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
[JY-20891] Sidekick SMS issue - Jira
[JY-20891] Sidekick SMS issue - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
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[SRD-6853] Moxso - Potential deal stages bug - Jira
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JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
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[SRD-6848] Sidekick SMS issue - Jira
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[SRD-6849] Recorded call does not appear on the dashboard - Jira
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JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
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[SRD-6848] Sidekick SMS issue - Jira
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[SRD-6849] Recorded call does not appear on the dashboard - Jira
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[SRD-6853] Moxso - Potential deal stages bug - Jira
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JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
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[SRD-6849] Recorded call does not appear on the dashboard - Jira
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[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
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JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
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[SRD-6849] Recorded call does not appear on the dashboard - Jira
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JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
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Bug - Change work type
SRD-6849
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Recorded call does not appear on the dashboard- edit summary, edit
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Stoyan Tomov
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Hey team,
Line Kristensen from NationBuilder reported that her call from the 12th of May (
https://app.jiminny.com/playback/67cebfc2-ed56-44a2-8c68-7a0286ed8618
https://app.jiminny.com/playback/67cebfc2-ed56-44a2-8c68-7a0286ed8618
) is not appearing in her dashboard under her recorded activities.
Open image-20260513-102905.png
The same meeting is visible in OnDemand, hence excluding issues with Elastic Search, and from what I know, it covers the requirements to be shown in the dashboard.
Open image-20260513-103157.png
Can someone please check what might be the cause of this?
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The activity is missing from the dashboard page
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Bug - Change work type
SRD-6849
SRD-6849
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Recorded call does not appear on the dashboard- edit summary, edit
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Stoyan Tomov
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Description
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Edit Description, edit
Hey team,
Line Kristensen from NationBuilder reported that her call from the 12th of May (
https://app.jiminny.com/playback/67cebfc2-ed56-44a2-8c68-7a0286ed8618
https://app.jiminny.com/playback/67cebfc2-ed56-44a2-8c68-7a0286ed8618
) is not appearing in her dashboard under her recorded activities.
Open image-20260513-102905.png
The same meeting is visible in OnDemand, hence excluding issues with Elastic Search, and from what I know, it covers the requirements to be shown in the dashboard.
Open image-20260513-103157.png
Can someone please check what might be the cause of this?
Data Centre
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US
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Edit Steps to reproduce, edit
NA
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Mid Market
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The activity is missing from the dashboard page
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The activity to be displayed in the dashboard page
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S2
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None
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157.png
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More information about Lukas Kovalik 15 hours ago Internal note Copy link to comment
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Lukas Kovalik
15 hours ago
Internal note
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The issue is with the status of the activity. It is failed. Those are not displayed in the dashboard in the completed section.
Result:
Activity has
status='failed'
(because import failed) but
recording_state='recorded'
(because recording was captured before the import failure).
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1
[2026-05-12 14:25:19] production.ERROR: [MeetingBot] ImportTracks: Recordings not found, retrying
2
{
3
"activityUuid": "67cebfc2-ed56-44a2-8c68-7a0286ed8618",
4
"activityID": 79763436
5
}
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JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
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JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
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JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
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JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
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JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
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JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
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JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
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JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
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JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
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JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
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JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
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JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
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JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
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[JY-20903] Recorded call does not appear on the dashboard - Jira
[JY-20903] Recorded call does not appear on the dashboard - Jira
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
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JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
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JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
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[SRD-6853] Moxso - Potential deal stages bug - Jira
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[JY-20903] Recorded call does not appear on the dashboard - Jira
[JY-20903] Recorded call does not appear on the dashboard - Jira
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JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
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JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
[JY-20904] Fix UpdateActivityElasticSearchDocumentCommand - Jira
[JY-20904] Fix UpdateActivityElasticSearchDocumentCommand - Jira
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[SRD-6849] Recorded call does not appear on the da [SRD-6849] Recorded call does not appear on the dashboard - Jira — Work...
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41481
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Unnamed Group
Platform Sprint 4 Q2 - Platform Team Unnamed Group
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
Close tab
Usage | Windsurf
Usage | Windsurf
Unnamed Group
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
[JY-20891] Sidekick SMS issue - Jira
[JY-20891] Sidekick SMS issue - Jira
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
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[SRD-6849] Recorded call does not appear on the dashboard - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
Jiminny
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[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
[JY-20903] Recorded call does not appear on the dashboard - Jira
[JY-20903] Recorded call does not appear on the dashboard - Jira
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
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JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
[JY-20904] Fix UpdateActivityElasticSearchDocumentCommand - Jira
[JY-20904] Fix UpdateActivityElasticSearchDocumentCommand - Jira
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Bug - Change work type
SRD-6849
SRD-6849
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Previous work item ‘SRD-6853’
Next work item ‘SRD-6848’
Recorded call does not appear on the dashboard- edit summary, edit
Recorded call does not appear on the dashboard
Recorded call does not appear on the dashboard
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Add form
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[SRD-6849] Recorded call does not appear on the da [SRD-6849] Recorded call does not appear on the dashboard - Jira — Work...
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jiminny.atlassian.net/jira/servicedesk/projects/SR jiminny.atlassian.net/jira/servicedesk/projects/SRD/queues/custom/37/SRD-6849...
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41481
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41482
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Unnamed Group
Platform Sprint 4 Q2 - Platform Team Unnamed Group
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
Close tab
Usage | Windsurf
Usage | Windsurf
Unnamed Group
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
[JY-20891] Sidekick SMS issue - Jira
[JY-20891] Sidekick SMS issue - Jira
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
Unnamed Group
[SRD-6849] Recorded call does not appear on the dashboard - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
Jiminny
Jiminny
Jiminny
Jiminny
Jiminny
Jiminny
Unnamed Group
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
[JY-20903] Recorded call does not appear on the dashboard - Jira
[JY-20903] Recorded call does not appear on the dashboard - Jira
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
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JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
[JY-20904] Fix UpdateActivityElasticSearchDocumentCommand - Jira
[JY-20904] Fix UpdateActivityElasticSearchDocumentCommand - Jira
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Bug - Change work type
SRD-6849
SRD-6849
Copy link
Previous work item ‘SRD-6853’
Next work item ‘SRD-6848’
Recorded call does not appear on the dashboard- edit summary, edit
Recorded call does not appear on the dashboard
Recorded call does not appear on the dashboard
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app
Stoyan Tomov
raised this request
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Jira
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Description
Description
Edit Description, edit
Hey team,
Line Kristensen from NationBuilder reported that her call from the 12th of May (
https://app.jiminny.com/playback/67cebfc2-ed56-44a2-8c68-7a0286ed8618
https://app.jiminny.com/playback/67cebfc2-ed56-44a2-8c68-7a0286ed8618
) is not appearing in her dashboard under her recorded activities.
Open image-20260513-102905.png...
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[SRD-6849] Recorded call does not appear on the da [SRD-6849] Recorded call does not appear on the dashboard - Jira — Work...
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jiminny.atlassian.net/jira/servicedesk/projects/SR jiminny.atlassian.net/jira/servicedesk/projects/SRD/queues/custom/37/SRD-6849...
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41482
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41483
|
Unnamed Group
Platform Sprint 4 Q2 - Platform Team Unnamed Group
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
Close tab
Usage | Windsurf
Usage | Windsurf
Unnamed Group
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
[JY-20891] Sidekick SMS issue - Jira
[JY-20891] Sidekick SMS issue - Jira
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
Unnamed Group
[SRD-6849] Recorded call does not appear on the dashboard - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
Jiminny
Jiminny
Jiminny
Jiminny
Jiminny
Jiminny
Unnamed Group
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
[JY-20903] Recorded call does not appear on the dashboard - Jira
[JY-20903] Recorded call does not appear on the dashboard - Jira
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
Configure SSH access to multiple environment - Engineering - Confluence
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JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
[JY-20904] Fix UpdateActivityElasticSearchDocumentCommand - Jira
[JY-20904] Fix UpdateActivityElasticSearchDocumentCommand - Jira
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Bug - Change work type
SRD-6849
SRD-6849
Copy link
Previous work item ‘SRD-6853’
Next work item ‘SRD-6848’
Recorded call does not appear on the dashboard- edit summary, edit
Recorded call does not appear on the dashboard
Recorded call does not appear on the dashboard
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app
Stoyan Tomov
raised this request
via
Jira
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Description
Description...
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[SRD-6849] Recorded call does not appear on the da [SRD-6849] Recorded call does not appear on the dashboard - Jira — Work...
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jiminny.atlassian.net/jira/servicedesk/projects/SR jiminny.atlassian.net/jira/servicedesk/projects/SRD/queues/custom/37/SRD-6849...
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41483
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41484
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Unnamed Group
Platform Sprint 4 Q2 - Platform Team Unnamed Group
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
[JY-20891] Sidekick SMS issue - Jira
[JY-20891] Sidekick SMS issue - Jira
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
Unnamed Group
[SRD-6849] Recorded call does not appear on the dashboard - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
Jiminny
Jiminny
Jiminny
Jiminny
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[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
[JY-20903] Recorded call does not appear on the dashboard - Jira
[JY-20903] Recorded call does not appear on the dashboard - Jira
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
Configure SSH access to multiple environment - Engineering - Confluence
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JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
[JY-20904] Fix UpdateActivityElasticSearchDocumentCommand - Jira
[JY-20904] Fix UpdateActivityElasticSearchDocumentCommand - Jira
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Bug - Change work type
SRD-6849
SRD-6849
Copy link
Previous work item ‘SRD-6853’
Next work item ‘SRD-6848’
Recorded call does not appear on the dashboard- edit summary, edit
Recorded call does not appear on the dashboard
Recorded call does not appear on the dashboard
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Stoyan Tomov
raised this request
via
Jira
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Description
Description
Edit Description, edit
Hey team,
Line Kristensen from NationBuilder reported that her call from the 12th of May (
https://app.jiminny.com/playback/67cebfc2-ed56-44a2-8c68-7a0286ed8618
https://app.jiminny.com/playback/67cebfc2-ed56-44a2-8c68-7a0286ed8618
) is not appearing in her dashboard under her recorded activities.
Open image-20260513-102905.png
The same meeting is visible in OnDemand, hence excluding issues with Elastic Search, and from what I know, it covers the requirements to be shown in the dashboard.
Open image-20260513-103157.png
Can someone please check what might be the cause of this?
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit...
|
Firefox
|
[SRD-6849] Recorded call does not appear on the da [SRD-6849] Recorded call does not appear on the dashboard - Jira — Work...
|
jiminny.atlassian.net/jira/servicedesk/projects/SR jiminny.atlassian.net/jira/servicedesk/projects/SRD/queues/custom/37/SRD-6849...
|
41484
|
|
41485
|
Unnamed Group
Platform Sprint 4 Q2 - Platform Team Unnamed Group
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
Close tab
Usage | Windsurf
Usage | Windsurf
Unnamed Group
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
[JY-20891] Sidekick SMS issue - Jira
[JY-20891] Sidekick SMS issue - Jira
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
Unnamed Group
[SRD-6849] Recorded call does not appear on the dashboard - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
Jiminny
Jiminny
Jiminny
Jiminny
Jiminny
Jiminny
Unnamed Group
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
[JY-20903] Recorded call does not appear on the dashboard - Jira
[JY-20903] Recorded call does not appear on the dashboard - Jira
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
Configure SSH access to multiple environment - Engineering - Confluence
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JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
[JY-20904] Fix UpdateActivityElasticSearchDocumentCommand - Jira
[JY-20904] Fix UpdateActivityElasticSearchDocumentCommand - Jira
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Bug - Change work type
SRD-6849
SRD-6849
Copy link
Previous work item ‘SRD-6853’
Next work item ‘SRD-6848’
Recorded call does not appear on the dashboard- edit summary, edit
Recorded call does not appear on the dashboard
Recorded call does not appear on the dashboard
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
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Add design
Create
Create
Add app
Stoyan Tomov
raised this request
via
Jira
Hide details
Hide details
View request in portal
View request in portal
Description
Description
Edit Description, edit
Hey team,
Line Kristensen from NationBuilder reported that her call from the 12th of May (
https://app.jiminny.com/playback/67cebfc2-ed56-44a2-8c68-7a0286ed8618
https://app.jiminny.com/playback/67cebfc2-ed56-44a2-8c68-7a0286ed8618
) is not appearing in her dashboard under her recorded activities.
Open image-20260513-102905.png
The same meeting is visible in OnDemand, hence excluding issues with Elastic Search, and from what I know, it covers the requirements to be shown in the dashboard.
Open image-20260513-103157.png
Can someone please check what might be the cause of this?
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
NA
Customer type
More information about
Edit Customer type
Mid Market
Actual outcome
More information about
Edit Actual outcome
The activity is missing from the dashboard page
Expected outcome
More information about
Edit Expected outcome
The activity to be displayed in the dashboard page
Severity level
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Edit Severity level
S2
Impact
Impact
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Edit Impact, edit
None
Root cause
Root cause
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Edit Root cause, edit
None
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2
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Open image-20260513-102905.png
image-20260513-102
905.png
13 May 2026, 01:33 pm
image-20260513-102905.png — Download
image-20260513-102905.png — GoTo
Open image-20260513-103157.png...
|
Firefox
|
[SRD-6849] Recorded call does not appear on the da [SRD-6849] Recorded call does not appear on the dashboard - Jira — Work...
|
jiminny.atlassian.net/jira/servicedesk/projects/SR jiminny.atlassian.net/jira/servicedesk/projects/SRD/queues/custom/37/SRD-6849...
|
41485
|
|
41486
|
Unnamed Group
Platform Sprint 4 Q2 - Platform Team Unnamed Group
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
Close tab
Usage | Windsurf
Usage | Windsurf
Unnamed Group
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
[JY-20891] Sidekick SMS issue - Jira
[JY-20891] Sidekick SMS issue - Jira
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
Unnamed Group
[SRD-6849] Recorded call does not appear on the dashboard - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
Jiminny
Jiminny
Jiminny
Jiminny
Jiminny
Jiminny
Unnamed Group
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
[JY-20903] Recorded call does not appear on the dashboard - Jira
[JY-20903] Recorded call does not appear on the dashboard - Jira
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
Configure SSH access to multiple environment - Engineering - Confluence
Configure SSH access to multiple environment - Engineering - Confluence
Useful commands - Engineering - Confluence
Useful commands - Engineering - Confluence
Dev Tools - Elastic
Dev Tools - Elastic
Jiminny
Jiminny
CloudWatch | eu-west-1
CloudWatch | eu-west-1
CloudWatch | eu-west-1
CloudWatch | eu-west-1
CloudWatch | eu-west-1
CloudWatch | eu-west-1
Unnamed Group
JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
[JY-20904] Fix UpdateActivityElasticSearchDocumentCommand - Jira
[JY-20904] Fix UpdateActivityElasticSearchDocumentCommand - Jira
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Bug - Change work type
SRD-6849
SRD-6849
Copy link
Previous work item ‘SRD-6853’
Next work item ‘SRD-6848’
Recorded call does not appear on the dashboard- edit summary, edit
Recorded call does not appear on the dashboard
Recorded call does not appear on the dashboard
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app
Stoyan Tomov
raised this request
via
Jira
Hide details
Hide details
View request in portal
View request in portal
Description
Description
Edit Description, edit
Hey team,
Line Kristensen from NationBuilder reported that her call from the 12th of May (
https://app.jiminny.com/playback/67cebfc2-ed56-44a2-8c68-7a0286ed8618
https://app.jiminny.com/playback/67cebfc2-ed56-44a2-8c68-7a0286ed8618
) is not appearing in her dashboard under her recorded activities.
Open image-20260513-102905.png
The same meeting is visible in OnDemand, hence excluding issues with Elastic Search, and from what I know, it covers the requirements to be shown in the dashboard.
Open image-20260513-103157.png...
|
Firefox
|
[SRD-6849] Recorded call does not appear on the da [SRD-6849] Recorded call does not appear on the dashboard - Jira — Work...
|
jiminny.atlassian.net/jira/servicedesk/projects/SR jiminny.atlassian.net/jira/servicedesk/projects/SRD/queues/custom/37/SRD-6849...
|
41486
|
|
41487
|
Unnamed Group
Platform Sprint 4 Q2 - Platform Team Unnamed Group
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
Close tab
Usage | Windsurf
Usage | Windsurf
Unnamed Group
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
[JY-20891] Sidekick SMS issue - Jira
[JY-20891] Sidekick SMS issue - Jira
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
Unnamed Group
[SRD-6849] Recorded call does not appear on the dashboard - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
Jiminny
Jiminny
Jiminny
Jiminny
Jiminny
Jiminny
Unnamed Group
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
[JY-20903] Recorded call does not appear on the dashboard - Jira
[JY-20903] Recorded call does not appear on the dashboard - Jira
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
Configure SSH access to multiple environment - Engineering - Confluence
Configure SSH access to multiple environment - Engineering - Confluence
Useful commands - Engineering - Confluence
Useful commands - Engineering - Confluence
Dev Tools - Elastic
Dev Tools - Elastic
Jiminny
Jiminny
CloudWatch | eu-west-1
CloudWatch | eu-west-1
CloudWatch | eu-west-1
CloudWatch | eu-west-1
CloudWatch | eu-west-1
CloudWatch | eu-west-1
Unnamed Group
JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
[JY-20904] Fix UpdateActivityElasticSearchDocumentCommand - Jira
[JY-20904] Fix UpdateActivityElasticSearchDocumentCommand - Jira
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Bug - Change work type
SRD-6849
SRD-6849
Copy link
Previous work item ‘SRD-6853’
Next work item ‘SRD-6848’
Recorded call does not appear on the dashboard- edit summary, edit
Recorded call does not appear on the dashboard
Recorded call does not appear on the dashboard
Link work item
Link work item...
|
Firefox
|
[SRD-6849] Recorded call does not appear on the da [SRD-6849] Recorded call does not appear on the dashboard - Jira — Work...
|
jiminny.atlassian.net/jira/servicedesk/projects/SR jiminny.atlassian.net/jira/servicedesk/projects/SRD/queues/custom/37/SRD-6849...
|
41487
|
|
41488
|
Unnamed Group
Platform Sprint 4 Q2 - Platform Team Unnamed Group
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
Close tab
Usage | Windsurf
Usage | Windsurf
Unnamed Group
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
[JY-20891] Sidekick SMS issue - Jira
[JY-20891] Sidekick SMS issue - Jira
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
Unnamed Group
[SRD-6849] Recorded call does not appear on the dashboard - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
Jiminny
Jiminny
Jiminny
Jiminny
Jiminny
Jiminny
Unnamed Group
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
[JY-20903] Recorded call does not appear on the dashboard - Jira
[JY-20903] Recorded call does not appear on the dashboard - Jira
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
Configure SSH access to multiple environment - Engineering - Confluence
Configure SSH access to multiple environment - Engineering - Confluence
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Useful commands - Engineering - Confluence
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Dev Tools - Elastic
Jiminny
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CloudWatch | eu-west-1
CloudWatch | eu-west-1
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Unnamed Group
JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
[JY-20904] Fix UpdateActivityElasticSearchDocumentCommand - Jira
[JY-20904] Fix UpdateActivityElasticSearchDocumentCommand - Jira
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Bug - Change work type
SRD-6849
SRD-6849
Copy link
Previous work item ‘SRD-6853’
Next work item ‘SRD-6848’
Recorded call does not appear on the dashboard- edit summary, edit
Recorded call does not appear on the dashboard
Recorded call does not appear on the dashboard
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app
Stoyan Tomov
raised this request
via
Jira
Hide details
Hide details
View request in portal
View request in portal
Description
Description
Edit Description, edit
Hey team,
Line Kristensen from NationBuilder reported that her call from the 12th of May (
https://app.jiminny.com/playback/67cebfc2-ed56-44a2-8c68-7a0286ed8618
https://app.jiminny.com/playback/67cebfc2-ed56-44a2-8c68-7a0286ed8618
) is not appearing in her dashboard under her recorded activities.
Open image-20260513-102905.png
The same meeting is visible in OnDemand, hence excluding issues with Elastic Search, and from what I know, it covers the requirements to be shown in the dashboard.
Open image-20260513-103157.png
Can someone please check what might be the cause of this?
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about...
|
Firefox
|
[SRD-6849] Recorded call does not appear on the da [SRD-6849] Recorded call does not appear on the dashboard - Jira — Work...
|
jiminny.atlassian.net/jira/servicedesk/projects/SR jiminny.atlassian.net/jira/servicedesk/projects/SRD/queues/custom/37/SRD-6849...
|
41488
|
|
41489
|
Unnamed Group
Platform Sprint 4 Q2 - Platform Team Unnamed Group
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
Close tab
Usage | Windsurf
Usage | Windsurf
Unnamed Group
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
[JY-20891] Sidekick SMS issue - Jira
[JY-20891] Sidekick SMS issue - Jira
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
Unnamed Group
[SRD-6849] Recorded call does not appear on the dashboard - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
Jiminny
Jiminny
Jiminny
Jiminny
Jiminny
Jiminny
Unnamed Group
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
[JY-20903] Recorded call does not appear on the dashboard - Jira
[JY-20903] Recorded call does not appear on the dashboard - Jira
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
Configure SSH access to multiple environment - Engineering - Confluence
Configure SSH access to multiple environment - Engineering - Confluence
Useful commands - Engineering - Confluence
Useful commands - Engineering - Confluence
Dev Tools - Elastic
Dev Tools - Elastic
Jiminny
Jiminny
CloudWatch | eu-west-1
CloudWatch | eu-west-1
CloudWatch | eu-west-1
CloudWatch | eu-west-1
CloudWatch | eu-west-1
CloudWatch | eu-west-1
Unnamed Group
JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
[JY-20904] Fix UpdateActivityElasticSearchDocumentCommand - Jira
[JY-20904] Fix UpdateActivityElasticSearchDocumentCommand - Jira
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Bug - Change work type
SRD-6849
SRD-6849
Copy link
Previous work item ‘SRD-6853’
Next work item ‘SRD-6848’
Recorded call does not appear on the dashboard- edit summary, edit
Recorded call does not appear on the dashboard
Recorded call does not appear on the dashboard
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app
Stoyan Tomov
raised this request
via
Jira
Hide details
Hide details
View request in portal
View request in portal
Description
Description
Edit Description, edit
Hey team,
Line Kristensen from NationBuilder reported that her call from the 12th of May (
https://app.jiminny.com/playback/67cebfc2-ed56-44a2-8c68-7a0286ed8618
https://app.jiminny.com/playback/67cebfc2-ed56-44a2-8c68-7a0286ed8618
) is not appearing in her dashboard under her recorded activities.
Open image-20260513-102905.png
The same meeting is visible in OnDemand, hence excluding issues with Elastic Search, and from what I know, it covers the requirements to be shown in the dashboard.
Open image-20260513-103157.png
Can someone please check what might be the cause of this?
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
NA
Customer type
More information about
Edit Customer type
Mid Market
Actual outcome
More information about
Edit Actual outcome
The activity is missing from the dashboard page
Expected outcome
More information about
Edit Expected outcome
The activity to be displayed in the dashboard page
Severity level
More information about
Edit Severity level
S2...
|
Firefox
|
[SRD-6849] Recorded call does not appear on the da [SRD-6849] Recorded call does not appear on the dashboard - Jira — Work...
|
jiminny.atlassian.net/jira/servicedesk/projects/SR jiminny.atlassian.net/jira/servicedesk/projects/SRD/queues/custom/37/SRD-6849...
|
41489
|
|
41490
|
Unnamed Group
Platform Sprint 4 Q2 - Platform Team Unnamed Group
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
Close tab
Usage | Windsurf
Usage | Windsurf
Unnamed Group
[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
[JY-20891] Sidekick SMS issue - Jira
[JY-20891] Sidekick SMS issue - Jira
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
Unnamed Group
[SRD-6849] Recorded call does not appear on the dashboard - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
Jiminny
Jiminny
Jiminny
Jiminny
Jiminny
Jiminny
Unnamed Group
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
[JY-20903] Recorded call does not appear on the dashboard - Jira
[JY-20903] Recorded call does not appear on the dashboard - Jira
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
Configure SSH access to multiple environment - Engineering - Confluence
Configure SSH access to multiple environment - Engineering - Confluence
Useful commands - Engineering - Confluence
Useful commands - Engineering - Confluence
Dev Tools - Elastic
Dev Tools - Elastic
Jiminny
Jiminny
CloudWatch | eu-west-1
CloudWatch | eu-west-1
CloudWatch | eu-west-1
CloudWatch | eu-west-1
CloudWatch | eu-west-1
CloudWatch | eu-west-1
Unnamed Group
JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
[JY-20904] Fix UpdateActivityElasticSearchDocumentCommand - Jira
[JY-20904] Fix UpdateActivityElasticSearchDocumentCommand - Jira
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Bug - Change work type
SRD-6849
SRD-6849
Copy link
Previous work item ‘SRD-6853’
Next work item ‘SRD-6848’
Recorded call does not appear on the dashboard- edit summary, edit
Recorded call does not appear on the dashboard
Recorded call does not appear on the dashboard
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app
Stoyan Tomov
raised this request
via
Jira
Hide details
Hide details
View request in portal
View request in portal
Description
Description
Edit Description, edit
Hey team,
Line Kristensen from NationBuilder reported that her call from the 12th of May (
https://app.jiminny.com/playback/67cebfc2-ed56-44a2-8c68-7a0286ed8618
https://app.jiminny.com/playback/67cebfc2-ed56-44a2-8c68-7a0286ed8618
) is not appearing in her dashboard under her recorded activities.
Open image-20260513-102905.png
The same meeting is visible in OnDemand, hence excluding issues with Elastic Search, and from what I know, it covers the requirements to be shown in the dashboard.
Open image-20260513-103157.png
Can someone please check what might be the cause of this?
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
NA
Customer type
More information about
Edit Customer type
Mid Market
Actual outcome
More information about
Edit Actual outcome
The activity is missing from the dashboard page
Expected outcome
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The activity to be displayed in the dashboard page
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S2
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None
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[SRD-6849] Recorded call does not appear on the da [SRD-6849] Recorded call does not appear on the dashboard - Jira — Work...
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jiminny.atlassian.net/jira/servicedesk/projects/SR jiminny.atlassian.net/jira/servicedesk/projects/SRD/queues/custom/37/SRD-6849...
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41490
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41491
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Platform Sprint 4 Q2 - Platform Team - Scrum Board - Jira
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[SRD-6849] Recorded call does not appear on the dashboard - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
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[SRD-6848] Sidekick SMS issue - Jira
[SRD-6848] Sidekick SMS issue - Jira
[JY-20891] Sidekick SMS issue - Jira
[JY-20891] Sidekick SMS issue - Jira
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
JY-20891 add support for secondary email by LakyLak · Pull Request #12073 · jiminny/app
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[SRD-6849] Recorded call does not appear on the dashboard - Jira
[SRD-6849] Recorded call does not appear on the dashboard - Jira
Jiminny
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[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
[JY-20903] Recorded call does not appear on the dashboard - Jira
[JY-20903] Recorded call does not appear on the dashboard - Jira
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
JY-20903 Update activity stage when opportunity is changed by LakyLak · Pull Request #12077 · jiminny/app
Configure SSH access to multiple environment - Engineering - Confluence
Configure SSH access to multiple environment - Engineering - Confluence
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Useful commands - Engineering - Confluence
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Dev Tools - Elastic
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JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
JY-20904 Fix UpdateActivityElasticSearchDocumentCommand find activity… by LakyLak · Pull Request #12078 · jiminny/app
[JY-20904] Fix UpdateActivityElasticSearchDocumentCommand - Jira
[JY-20904] Fix UpdateActivityElasticSearchDocumentCommand - Jira
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Bug - Change work type
SRD-6849
SRD-6849
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Previous work item ‘SRD-6853’
Next work item ‘SRD-6848’
Recorded call does not appear on the dashboard- edit summary, edit
Recorded call does not appear on the dashboard
Recorded call does not appear on the dashboard
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Stoyan Tomov
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Description
Description
Edit Description, edit
Hey team,
Line Kristensen from NationBuilder reported that her call from the 12th of May (
https://app.jiminny.com/playback/67cebfc2-ed56-44a2-8c68-7a0286ed8618
https://app.jiminny.com/playback/67cebfc2-ed56-44a2-8c68-7a0286ed8618
) is not appearing in her dashboard under her recorded activities.
Open image-20260513-102905.png
The same meeting is visible in OnDemand, hence excluding issues with Elastic Search, and from what I know, it covers the requirements to be shown in the dashboard.
Open image-20260513-103157.png
Can someone please check what might be the cause of this?
Data Centre
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US
Steps to reproduce
Steps to reproduce
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NA
Customer type
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Mid Market
Actual outcome
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The activity is missing from the dashboard page
Expected outcome
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Edit Expected outcome
The activity to be displayed in the dashboard page
Severity level
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Edit Severity level
S2
Impact
Impact
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Edit Impact, edit
None
Root cause
Root cause
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Edit Root cause, edit
None
Attachments
Attachments
2
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Open image-20260513-102905.png
image-20260513-102
905.png
13 May 2026, 01:33 pm
image-20260513-102905.png — Download
image-20260513-102905.png — GoTo
Open image-20260513-103157.png...
|
Firefox
|
[SRD-6849] Recorded call does not appear on the da [SRD-6849] Recorded call does not appear on the dashboard - Jira — Work...
|
jiminny.atlassian.net/jira/servicedesk/projects/SR jiminny.atlassian.net/jira/servicedesk/projects/SRD/queues/custom/37/SRD-6849...
|
41491
|