|
87661
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
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SRD-6881
SRD-6881
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[On demand] Transcription in saved search disappears - edit summary, edit
[On demand] Transcription in saved search disappears
[On demand] Transcription in saved search disappears
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Link web pages and more
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Iliyana Netseva
raised this request
via
Jira
Hide details
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Description
Description
Edit Description, edit
I have tested the nudges (saved searches) with a word in the transcription field and the word disappears every time on EU, and a user has reported the same on US:
the user session:
LogRocket
LogRocket
Here is a link to my session:
LogRocket
LogRocket
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
1. open Jiminny on EU
2. Create a search with a word in the transcript field
3. Save the search and create a nudge.
4. Open something else and then return to the search, the word
Customer type
More information about
Edit Customer type
SMB
Actual outcome
More information about
Edit Actual outcome
The word disappears
Expected outcome
More information about
Edit Expected outcome
The word in the transcript field should appear when opening an already saved search with it.
Severity level
More information about
Edit Severity level
S2
Impact
Impact
More information about
Edit Impact, edit
None
Root cause
Root cause
More information about
Edit Root cause, edit
Transcript filter was not used, just typed but not searched by.
Attachments
Attachments
1
More actions for attachments
More actions for attachments
Open 8906b76a75f1aae5d35144a4f666b2741708658f803a9bfcd242a66013622a71-20260528-110831.png
8906b76a75f1aae5d35144a4f666b2741708658f803a9bfcd242a66013622a71-20260528-110
831.png
28 May 2026, 02:09 pm
8906b76a75f1aae5d35144a4f666b2741708658f803a9bfcd242a66013622a71-20260528-110831.png — Download
8906b76a75f1aae5d35144a4f666b2741708658f803a9bfcd242a66013622a71-20260528-110831.png — GoTo
Activity
Activity
All
All...
|
Firefox
|
[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87661
|
|
87662
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
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SRD-6881
SRD-6881
Copy link
[On demand] Transcription in saved search disappears - edit summary, edit
[On demand] Transcription in saved search disappears
[On demand] Transcription in saved search disappears
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app...
|
Firefox
|
[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87662
|
|
87663
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Close tab
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Open Google Gemini (⌃X)
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Bug - Change work type
SRD-6881
SRD-6881
Copy link
[On demand] Transcription in saved search disappears - edit summary, edit
[On demand] Transcription in saved search disappears
[On demand] Transcription in saved search disappears
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app
Iliyana Netseva
raised this request
via
Jira
Hide details
Hide details
View request in portal
View request in portal
Description
Description
Edit Description, edit
I have tested the nudges (saved searches) with a word in the transcription field and the word disappears every time on EU, and a user has reported the same on US:
the user session:
LogRocket
LogRocket
Here is a link to my session:
LogRocket
LogRocket
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
1. open Jiminny on EU
2. Create a search with a word in the transcript field
3. Save the search and create a nudge.
4. Open something else and then return to the search, the word
Customer type
More information about
Edit Customer type
SMB
Actual outcome
More information about
Edit Actual outcome
The word disappears
Expected outcome
More information about
Edit Expected outcome
The word in the transcript field should appear when opening an already saved search with it.
Severity level
More information about
Edit Severity level
S2
Impact
Impact
More information about
Edit Impact, edit
None
Root cause
Root cause
More information about
Edit Root cause, edit
Transcript filter was not used, just typed but not searched by.
Attachments
Attachments
1
More actions for attachments
More actions for attachments
Open 8906b76a75f1aae5d35144a4f666b2741708658f803a9bfcd242a66013622a71-20260528-110831.png
8906b76a75f1aae5d35144a4f666b2741708658f803a9bfcd242a66013622a71-20260528-110
831.png
28 May 2026, 02:09 pm
8906b76a75f1aae5d35144a4f666b2741708658f803a9bfcd242a66013622a71-20260528-110831.png — Download
8906b76a75f1aae5d35144a4f666b2741708658f803a9bfcd242a66013622a71-20260528-110831.png — GoTo
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Reply to customer...
|
Firefox
|
[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87663
|
|
87664
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Close tab
New Tab
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Open Google Gemini (⌃X)
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Bug - Change work type
SRD-6881
SRD-6881
Copy link
[On demand] Transcription in saved search disappears - edit summary, edit
[On demand] Transcription in saved search disappears
[On demand] Transcription in saved search disappears
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app
Iliyana Netseva...
|
Firefox
|
[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87664
|
|
87665
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Close tab
New Tab
Customize sidebar
Open Google Gemini (⌃X)
Tabs from other devices
Open history (⇧⌘H)
Open bookmarks (⌘B)
Skip to:
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Sidebar
Main Content
Main Content
Expand sidebar [
Expand sidebar [
Switch sites or apps
Switch sites or apps
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Create
Create
Rovo Ask Rovo
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Bug - Change work type
SRD-6881
SRD-6881
Copy link
[On demand] Transcription in saved search disappears - edit summary, edit
[On demand] Transcription in saved search disappears
[On demand] Transcription in saved search disappears
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app
Iliyana Netseva
raised this request
via
Jira
Hide details
Hide details
View request in portal
View request in portal
Description
Description
Edit Description, edit
I have tested the nudges (saved searches) with a word in the transcription field and the word disappears every time on EU, and a user has reported the same on US:
the user session:
LogRocket
LogRocket
Here is a link to my session:
LogRocket
LogRocket
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
1. open Jiminny on EU
2. Create a search with a word in the transcript field
3. Save the search and create a nudge.
4. Open something else and then return to the search, the word
Customer type
More information about
Edit Customer type
SMB
Actual outcome
More information about
Edit Actual outcome
The word disappears
Expected outcome
More information about
Edit Expected outcome
The word in the transcript field should appear when opening an already saved search with it.
Severity level
More information about
Edit Severity level
S2
Impact
Impact
More information about
Edit Impact, edit
None
Root cause
Root cause...
|
Firefox
|
[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87665
|
|
87666
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
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[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87666
|
|
87667
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
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Bug - Change work type
SRD-6881
SRD-6881
Copy link
[On demand] Transcription in saved search disappears - edit summary, edit
[On demand] Transcription in saved search disappears
[On demand] Transcription in saved search disappears
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app
Iliyana Netseva
raised this request
via
Jira
Hide details
Hide details
View request in portal
View request in portal
Description
Description
Edit Description, edit
I have tested the nudges (saved searches) with a word in the transcription field and the word disappears every time on EU, and a user has reported the same on US:
the user session:
LogRocket
LogRocket
Here is a link to my session:
LogRocket
LogRocket
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
1. open Jiminny on EU
2. Create a search with a word in the transcript field
3. Save the search and create a nudge.
4. Open something else and then return to the search, the word
Customer type...
|
Firefox
|
[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87667
|
|
87668
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail...
|
Firefox
|
[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87668
|
|
87669
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Close tab
New Tab
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Open Google Gemini (⌃X)
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Bug - Change work type
SRD-6881
SRD-6881
Copy link
[On demand] Transcription in saved search disappears - edit summary, edit
[On demand] Transcription in saved search disappears
[On demand] Transcription in saved search disappears
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app...
|
Firefox
|
[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87669
|
|
87670
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Close tab
New Tab
Customize sidebar
Open Google Gemini (⌃X)
Tabs from other devices
Open history (⇧⌘H)
Open bookmarks (⌘B)
Skip to:
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Top Bar
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Sidebar
Main Content
Main Content
Expand sidebar [
Expand sidebar [
Switch sites or apps
Switch sites or apps
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Create
Rovo Ask Rovo
Ask Rovo
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Settings
[EMAIL]
[EMAIL]
Spaces
Spaces
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Service-Desk Service-Desk
Service-Desk
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Bug - Change work type
SRD-6881
SRD-6881
Copy link
[On demand] Transcription in saved search disappears - edit summary, edit
[On demand] Transcription in saved search disappears
[On demand] Transcription in saved search disappears
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app
Iliyana Netseva
raised this request
via
Jira
Hide details
Hide details
View request in portal
View request in portal
Description
Description
Edit Description, edit
I have tested the nudges (saved searches) with a word in the transcription field and the word disappears every time on EU, and a user has reported the same on US:
the user session:
LogRocket
LogRocket
Here is a link to my session:
LogRocket
LogRocket
Data Centre
More information about
Edit Data Centre
US...
|
Firefox
|
[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87670
|
|
87671
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Close tab
New Tab
Customize sidebar
Open Google Gemini (⌃X)
Tabs from other devices
Open history (⇧⌘H)
Open bookmarks (⌘B)
Skip to:
Top Bar
Top Bar
Sidebar
Sidebar
Main Content
Main Content
Expand sidebar [
Expand sidebar [
Switch sites or apps
Switch sites or apps
Go to your Jira homepage
Search, press enter to navigate to advanced search with your text query
Create
Create
Rovo Ask Rovo
Ask Rovo
Notifications
Notifications
Help
Help
Settings...
|
Firefox
|
[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87671
|
|
87672
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Close tab
New Tab
Customize sidebar
Open Google Gemini (⌃X)
Tabs from other devices
Open history (⇧⌘H)
Open bookmarks (⌘B)
Skip to:
Top Bar
Top Bar
Sidebar
Sidebar
Main Content
Main Content
Expand sidebar [
Expand sidebar [
Switch sites or apps
Switch sites or apps
Go to your Jira homepage
Search, press enter to navigate to advanced search with your text query
Create
Create
Rovo Ask Rovo
Ask Rovo
Notifications
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Help
Settings
Settings
[EMAIL]
[EMAIL]
Spaces
Spaces
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Service-Desk Service-Desk
Service-Desk
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Bug - Change work type
SRD-6881
SRD-6881
Copy link
[On demand] Transcription in saved search disappears - edit summary, edit
[On demand] Transcription in saved search disappears
[On demand] Transcription in saved search disappears
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app
Iliyana Netseva
raised this request
via
Jira
Hide details
Hide details
View request in portal
View request in portal
Description
Description
Edit Description, edit
I have tested the nudges (saved searches) with a word in the transcription field and the word disappears every time on EU, and a user has reported the same on US:
the user session:
LogRocket
LogRocket
Here is a link to my session:
LogRocket
LogRocket
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
1. open Jiminny on EU
2. Create a search with a word in the transcript field
3. Save the search and create a nudge.
4. Open something else and then return to the search, the word
Customer type
More information about
Edit Customer type
SMB
Actual outcome
More information about
Edit Actual outcome
The word disappears
Expected outcome...
|
Firefox
|
[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87672
|
|
87673
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
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[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87673
|
|
87674
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
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Bug - Change work type
SRD-6881
SRD-6881
Copy link
[On demand] Transcription in saved search disappears - edit summary, edit
[On demand] Transcription in saved search disappears
[On demand] Transcription in saved search disappears
Link work item
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Add form
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Iliyana Netseva
raised this request
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Description
Description
Edit Description, edit
I have tested the nudges (saved searches) with a word in the transcription field and the word disappears every time on EU, and a user has reported the same on US:
the user session:
LogRocket
LogRocket
Here is a link to my session:
LogRocket
LogRocket...
|
Firefox
|
[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87674
|
|
87675
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Close tab
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Bug - Change work type
SRD-6881
SRD-6881
Copy link
[On demand] Transcription in saved search disappears - edit summary, edit
[On demand] Transcription in saved search disappears
[On demand] Transcription in saved search disappears
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app
Iliyana Netseva
raised this request
via
Jira
Hide details
Hide details...
|
Firefox
|
[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87675
|
|
87676
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Close tab
New Tab
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Open Google Gemini (⌃X)
Tabs from other devices
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Bug - Change work type
SRD-6881
SRD-6881
Copy link
[On demand] Transcription in saved search disappears - edit summary, edit
[On demand] Transcription in saved search disappears
[On demand] Transcription in saved search disappears
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app
Iliyana Netseva
raised this request
via
Jira
Hide details
Hide details
View request in portal
View request in portal
Description
Description
Edit Description, edit
I have tested the nudges (saved searches) with a word in the transcription field and the word disappears every time on EU, and a user has reported the same on US:
the user session:
LogRocket
LogRocket
Here is a link to my session:
LogRocket
LogRocket
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
1. open Jiminny on EU
2. Create a search with a word in the transcript field
3. Save the search and create a nudge.
4. Open something else and then return to the search, the word
Customer type
More information about
Edit Customer type
SMB
Actual outcome
More information about
Edit Actual outcome
The word disappears
Expected outcome
More information about
Edit Expected outcome
The word in the transcript field should appear when opening an already saved search with it.
Severity level
More information about
Edit Severity level
S2
Impact
Impact
More information about
Edit Impact, edit
None...
|
Firefox
|
[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87676
|
|
87677
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Close tab
New Tab
Customize sidebar
Open Google Gemini (⌃X)
Tabs from other devices...
|
Firefox
|
[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87677
|
|
87678
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Close tab
New Tab
Customize sidebar
Open Google Gemini (⌃X)
Tabs from other devices
Open history (⇧⌘H)
Open bookmarks (⌘B)
Skip to:
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Expand sidebar [
Expand sidebar [
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Bug - Change work type
SRD-6881
SRD-6881
Copy link
[On demand] Transcription in saved search disappears - edit summary, edit
[On demand] Transcription in saved search disappears
[On demand] Transcription in saved search disappears
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app
Iliyana Netseva
raised this request
via
Jira
Hide details
Hide details
View request in portal
View request in portal
Description
Description...
|
Firefox
|
[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87678
|
|
87679
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Close tab
New Tab
Customize sidebar
Open Google Gemini (⌃X)
Tabs from other devices
Open history (⇧⌘H)
Open bookmarks (⌘B)
Skip to:
Top Bar
Top Bar
Sidebar
Sidebar
Main Content
Main Content
Expand sidebar [
Expand sidebar [
Switch sites or apps
Switch sites or apps
Go to your Jira homepage
Search, press enter to navigate to advanced search with your text query
Create
Create
Rovo Ask Rovo
Ask Rovo
Notifications
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Help
Settings
Settings
[EMAIL]
[EMAIL]
Spaces
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Bug - Change work type
SRD-6881...
|
Firefox
|
[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87679
|
|
87680
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
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Bug - Change work type
SRD-6881
SRD-6881
Copy link
[On demand] Transcription in saved search disappears - edit summary, edit
[On demand] Transcription in saved search disappears
[On demand] Transcription in saved search disappears
Link work item
Link work item
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Link web pages and more
Add form
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Add design
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Create
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Iliyana Netseva
raised this request
via
Jira
Hide details
Hide details
View request in portal
View request in portal
Description
Description
Edit Description, edit
I have tested the nudges (saved searches) with a word in the transcription field and the word disappears every time on EU, and a user has reported the same on US:
the user session:
LogRocket
LogRocket
Here is a link to my session:
LogRocket
LogRocket
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
1. open Jiminny on EU
2. Create a search with a word in the transcript field
3. Save the search and create a nudge.
4. Open something else and then return to the search, the word
Customer type
More information about
Edit Customer type
SMB
Actual outcome
More information about
Edit Actual outcome
The word disappears...
|
Firefox
|
[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87680
|
|
87681
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
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Bug - Change work type
SRD-6881
SRD-6881
Copy link
[On demand] Transcription in saved search disappears - edit summary, edit
[On demand] Transcription in saved search disappears
[On demand] Transcription in saved search disappears
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app
Iliyana Netseva
raised this request
via
Jira
Hide details
Hide details
View request in portal
View request in portal
Description
Description
Edit Description, edit
I have tested the nudges (saved searches) with a word in the transcription field and the word disappears every time on EU, and a user has reported the same on US:
the user session:
LogRocket
LogRocket
Here is a link to my session:
LogRocket
LogRocket
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
1. open Jiminny on EU
2. Create a search with a word in the transcript field
3. Save the search and create a nudge.
4. Open something else and then return to the search, the word
Customer type
More information about
Edit Customer type
SMB
Actual outcome
More information about
Edit Actual outcome
The word disappears
Expected outcome
More information about
Edit Expected outcome
The word in the transcript field should appear when opening an already saved search with it.
Severity level
More information about
Edit Severity level...
|
Firefox
|
[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87681
|
|
87682
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Close tab
New Tab
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Open Google Gemini (⌃X)
Tabs from other devices
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Bug - Change work type
SRD-6881
SRD-6881
Copy link
[On demand] Transcription in saved search disappears - edit summary, edit
[On demand] Transcription in saved search disappears
[On demand] Transcription in saved search disappears
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app
Iliyana Netseva
raised this request
via
Jira
Hide details
Hide details
View request in portal
View request in portal
Description
Description
Edit Description, edit
I have tested the nudges (saved searches) with a word in the transcription field and the word disappears every time on EU, and a user has reported the same on US:
the user session:
LogRocket
LogRocket
Here is a link to my session:
LogRocket
LogRocket
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
1. open Jiminny on EU
2. Create a search with a word in the transcript field
3. Save the search and create a nudge.
4. Open something else and then return to the search, the word
Customer type
More information about
Edit Customer type
SMB
Actual outcome
More information about
Edit Actual outcome
The word disappears
Expected outcome
More information about
Edit Expected outcome...
|
Firefox
|
[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87682
|
|
87683
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Close tab
New Tab
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Open Google Gemini (⌃X)
Tabs from other devices
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Skip to:
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Bug - Change work type
SRD-6881
SRD-6881
Copy link
[On demand] Transcription in saved search disappears - edit summary, edit
[On demand] Transcription in saved search disappears
[On demand] Transcription in saved search disappears
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app
Iliyana Netseva
raised this request
via
Jira
Hide details
Hide details
View request in portal
View request in portal
Description
Description
Edit Description, edit
I have tested the nudges (saved searches) with a word in the transcription field and the word disappears every time on EU, and a user has reported the same on US:
the user session:
LogRocket
LogRocket
Here is a link to my session:
LogRocket
LogRocket
Data Centre
More information about...
|
Firefox
|
[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87683
|
|
87684
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Close tab
New Tab
Customize sidebar
Open Google Gemini (⌃X)
Tabs from other devices
Open history (⇧⌘H)
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Skip to:
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Main Content
Expand sidebar [
Expand sidebar [
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Switch sites or apps
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Bug - Change work type
SRD-6881
SRD-6881
Copy link
[On demand] Transcription in saved search disappears - edit summary, edit
[On demand] Transcription in saved search disappears
[On demand] Transcription in saved search disappears
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app
Iliyana Netseva
raised this request
via
Jira
Hide details
Hide details
View request in portal
View request in portal
Description
Description
Edit Description, edit
I have tested the nudges (saved searches) with a word in the transcription field and the word disappears every time on EU, and a user has reported the same on US:
the user session:
LogRocket
LogRocket
Here is a link to my session:
LogRocket
LogRocket
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
1. open Jiminny on EU
2. Create a search with a word in the transcript field
3. Save the search and create a nudge.
4. Open something else and then return to the search, the word
Customer type
More information about
Edit Customer type
SMB
Actual outcome
More information about
Edit Actual outcome
The word disappears
Expected outcome
More information about
Edit Expected outcome
The word in the transcript field should appear when opening an already saved search with it.
Severity level...
|
Firefox
|
[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87684
|
|
87685
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Close tab
New Tab
Customize sidebar
Open Google Gemini (⌃X)
Tabs from other devices
Open history (⇧⌘H)
Open bookmarks (⌘B)
Skip to:
Top Bar
Top Bar
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Sidebar
Main Content
Main Content
Expand sidebar [
Expand sidebar [
Switch sites or apps
Switch sites or apps
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Create
Create
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Ask Rovo
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[EMAIL]
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Spaces
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Bug - Change work type
SRD-6881
SRD-6881
Copy link
[On demand] Transcription in saved search disappears - edit summary, edit
[On demand] Transcription in saved search disappears...
|
Firefox
|
[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87685
|
|
87686
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
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Firefox
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[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
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jiminny.atlassian.net/browse/SRD-6881
|
87686
|
|
87687
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
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SRD-6881
SRD-6881
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[On demand] Transcription in saved search disappears - edit summary, edit
[On demand] Transcription in saved search disappears
[On demand] Transcription in saved search disappears
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
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Iliyana Netseva
raised this request
via
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Description
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I have tested the nudges (saved searches) with a word in the transcription field and the word disappears every time on EU, and a user has reported the same on US:...
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Firefox
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[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87687
|
|
87688
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
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Bug - Change work type
SRD-6881
SRD-6881
Copy link
[On demand] Transcription in saved search disappears - edit summary, edit
[On demand] Transcription in saved search disappears...
|
Firefox
|
[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87688
|
|
87695
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
CircleCI
CircleCI
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Close tab
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Bug - Change work type
SRD-6881
SRD-6881
Copy link
[On demand] Transcription in saved search disappears - edit summary, edit
[On demand] Transcription in saved search disappears
[On demand] Transcription in saved search disappears...
|
Firefox
|
[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87695
|
|
87696
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
BE upgrade libraries
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
Deleted object error
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
[JY-20963] Fix foreign key violation when matching activities to deleted Salesforce opportunities - Jira
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_contact_id_foreign` FOREIGN KEY (`contact_id`) REFERE
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
Login | Salesforce
Login | Salesforce
Feed — jiminny — Sentry
Feed — jiminny — Sentry
Inbox (1,735) - [EMAIL] - Jiminny Mail
Inbox (1,735) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
Jiminny
Jiminny
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
transcript ss issue
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Sona Subramanian at 27/05/2026, 17:46:08 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Iliyana Netseva at 27/05/2026, 18:48:18 - Session Replay - LogRocket
Jiminny
Jiminny
Jiminny
Jiminny
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
[SRD-6881] [On demand] Transcription in saved search disappears - Jira
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Bug - Change work type
SRD-6881
SRD-6881
Copy link
[On demand] Transcription in saved search disappears - edit summary, edit
[On demand] Transcription in saved search disappears
[On demand] Transcription in saved search disappears
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app
Iliyana Netseva
raised this request
via
Jira
Hide details
Hide details
View request in portal
View request in portal
Description
Description
Edit Description, edit
I have tested the nudges (saved searches) with a word in the transcription field and the word disappears every time on EU, and a user has reported the same on US:
the user session:
LogRocket
LogRocket
Here is a link to my session:
LogRocket
LogRocket
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
1. open Jiminny on EU
2. Create a search with a word in the transcript field
3. Save the search and create a nudge.
4. Open something else and then return to the search, the word
Customer type
More information about
Edit Customer type
SMB
Actual outcome
More information about
Edit Actual outcome
The word disappears
Expected outcome
More information about
Edit Expected outcome
The word in the transcript field should appear when opening an already saved search with it.
Severity level
More information about
Edit Severity level
S2
Impact
Impact
More information about...
|
Firefox
|
[SRD-6881] [On demand] Transcription in saved sear [SRD-6881] [On demand] Transcription in saved search disappears - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6881
|
87696
|
|
78957
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[JY-20915] Add environment-specific email domains for text relay to prevent duplicate processing - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Unnamed Group
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6104
NVD - cve-2026-6104
NVD - cve-2026-6722
NVD - cve-2026-6722
NVD - cve-2026-7261
NVD - cve-2026-7261
NVD - cve-2025-14179
NVD - cve-2025-14179
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
CloudWatch | us-east-2
CloudWatch | us-east-2
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Lukas Kovalik - Time Off
Lukas Kovalik - Time Off
Jiminny
Jiminny
Login | Salesforce
Login | Salesforce
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
New Tab
New Tab
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
Close tab
Jira
Jira
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Bug - Change work type
SRD-6871
SRD-6871
Copy link
Sensi.Ai - Call data not logging to HubSpot activity- edit summary, edit
Sensi.Ai - Call data not logging to HubSpot activity
Sensi.Ai - Call data not logging to HubSpot activity
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app
Zornitsa Dzhongova
raised this request...
|
Firefox
|
[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD-6871&subProduct=jira-servicedesk...
|
78957
|
|
78958
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[JY-20915] Add environment-specific email domains for text relay to prevent duplicate processing - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Unnamed Group
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6104
NVD - cve-2026-6104
NVD - cve-2026-6722
NVD - cve-2026-6722
NVD - cve-2026-7261
NVD - cve-2026-7261
NVD - cve-2025-14179
NVD - cve-2025-14179
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
CloudWatch | us-east-2
CloudWatch | us-east-2
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Lukas Kovalik - Time Off
Lukas Kovalik - Time Off
Jiminny
Jiminny
Login | Salesforce
Login | Salesforce
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
New Tab
New Tab
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
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SRD-6871
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Sensi.Ai - Call data not logging to HubSpot activity- edit summary, edit
Sensi.Ai - Call data not logging to HubSpot activity
Sensi.Ai - Call data not logging to HubSpot activity
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD-6871&subProduct=jira-servicedesk...
|
78958
|
|
78959
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[JY-20915] Add environment-specific email domains for text relay to prevent duplicate processing - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Unnamed Group
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6104
NVD - cve-2026-6104
NVD - cve-2026-6722
NVD - cve-2026-6722
NVD - cve-2026-7261
NVD - cve-2026-7261
NVD - cve-2025-14179
NVD - cve-2025-14179
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
CloudWatch | us-east-2
CloudWatch | us-east-2
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Lukas Kovalik - Time Off
Lukas Kovalik - Time Off
Jiminny
Jiminny
Login | Salesforce
Login | Salesforce
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
New Tab
New Tab
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
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Zornitsa Dzhongova
raised this request
via
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Description
Description
Edit Description, edit
Hi Team,
The client reports that a specific call (
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
) is not logging its information (summary and action items) into the HubSpot activity timeline, despite the call being recorded and accessible within the Jiminny platform. The client can navigate from HubSpot to the Jiminny record, but the corresponding Jiminny data is not surfacing in the HubSpot activity feed.
Open image-20260521-062032.png
Thank you, Zornitsa
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
-
Customer type
More information about
Edit Customer type
SMB
Actual outcome
More information about
Edit Actual outcome
he call information (summary and action items) from Jiminny is missing from the HubSpot activity timeline.
Expected outcome
More information about
Edit Expected outcome
Jiminny should automatically push the recording link, transcript, and AI summary to the relevant HubSpot activity timeline once the call finishes processing.
Severity level
More information about
Edit Severity level
S2
Impact
Impact
More information about
Edit Impact, edit
None
Root cause
Root cause
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Edit Root cause, edit
None
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Attachments
1
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More actions for attachments
Open image-20260521-062032.png
image-20260521-062
032.png
21 May 2026, 09:20 am
image-20260521-062032.png — Download
image-20260521-062032.png — GoTo
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More information about Lukas Kovalik last week Internal note Copy link to comment
More information about Lukas Kovalik
Lukas Kovalik
last week
Internal note
Copy link to comment
The issue seems to be related to the activity type name. There is a difference in the names of activity types inside CRM and in Jiminy.
Playbook category name in DB
: "Owner meeting / Onboarding" (lowercase 'm')
HubSpot CRM option
: "Owner Meeting / Onboarding" (uppercase 'M')
This is why we didn't manage to create activity in the error message
Error while creating engagements
The other activity that is linked to CRM was linked using auto-sync, meaning it existed in CRM before we logged it. Later, we didn't send any activity type.
I couldn't find any log about how the activity type got to the successfully logged activity in the first place.
Crm field values:
Turn on wrap
Copy as text
1
Sales Intro Meeting
2
Follow Up Meeting
3
Owner Meeting / Onboarding
4
Meet the staff
5
Educational Meeting
6
QBR
7
Monthly Meeting
Playbook categories:
Turn on wrap
Copy as text
1
Sales Intro Meeting
2
Follow Up Meeting
3
Owner meeting / Onboarding
4
Meet the staff
5
Educational Meeting
6
QBR
7
Monthly Meeting
It seems that only one activity type has a different name. We have a task planned for upcoming sprints to address it.
Add reaction
·
Edit
Edit
·
Delete...
|
Firefox
|
[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD-6871&subProduct=jira-servicedesk...
|
78959
|
|
78960
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[JY-20915] Add environment-specific email domains for text relay to prevent duplicate processing - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Unnamed Group
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6104
NVD - cve-2026-6104
NVD - cve-2026-6722
NVD - cve-2026-6722
NVD - cve-2026-7261
NVD - cve-2026-7261
NVD - cve-2025-14179
NVD - cve-2025-14179
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
CloudWatch | us-east-2
CloudWatch | us-east-2
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Lukas Kovalik - Time Off
Lukas Kovalik - Time Off
Jiminny
Jiminny
Login | Salesforce
Login | Salesforce
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
New Tab
New Tab
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
Close tab
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Jira
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Bug - Change work type
SRD-6871
SRD-6871
Copy link
Sensi.Ai - Call data not logging to HubSpot activity- edit summary, edit
Sensi.Ai - Call data not logging to HubSpot activity
Sensi.Ai - Call data not logging to HubSpot activity
Link work item
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Zornitsa Dzhongova
raised this request
via
Jira
Hide details
Hide details
View request in portal
View request in portal
Description
Description
Edit Description, edit
Hi Team,
The client reports that a specific call (
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
) is not logging its information (summary and action items) into the HubSpot activity timeline, despite the call being recorded and accessible within the Jiminny platform. The client can navigate from HubSpot to the Jiminny record, but the corresponding Jiminny data is not surfacing in the HubSpot activity feed.
Open image-20260521-062032.png
Thank you, Zornitsa
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
-
Customer type
More information about
Edit Customer type
SMB
Actual outcome
More information about
Edit Actual outcome
he call information (summary and action items) from Jiminny is missing from the HubSpot activity timeline.
Expected outcome
More information about
Edit Expected outcome
Jiminny should automatically push the recording link, transcript, and AI summary to the relevant HubSpot activity timeline once the call finishes processing.
Severity level
More information about
Edit Severity level
S2
Impact
Impact
More information about
Edit Impact, edit
None
Root cause
Root cause
More information about
Edit Root cause, edit
None
Attachments
Attachments
1
More actions for attachments
More actions for attachments
Open image-20260521-062032.png
image-20260521-062
032.png
21 May 2026, 09:20 am
image-20260521-062032.png — Download
image-20260521-062032.png — GoTo
Activity
Activity
All
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Atlassian Intelligence Summarise 2 comments
Summarise 2 comments
Newest first Newest first
Newest first
Add internal note
Add internal note
/
Reply to customer
Reply to customer
Add attachment
Pro tip:
press
M
to comment
More information about Lukas Kovalik last week Internal note Copy link to comment
More information about Lukas Kovalik
Lukas Kovalik
last week
Internal note
Copy link to comment
The issue seems to be related to the activity type name. There is a difference in the names of activity types inside CRM and in Jiminy.
Playbook category name in DB
: "Owner meeting / Onboarding" (lowercase 'm')
HubSpot CRM option
: "Owner Meeting / Onboarding" (uppercase 'M')
This is why we didn't manage to create activity in the error message
Error while creating engagements
The other activity that is linked to CRM was linked using auto-sync, meaning it existed in CRM before we logged it. Later, we didn't send any activity type.
I couldn't find any log about how the activity type got to the successfully logged activity in the first place.
Crm field values:
Turn on wrap
Copy as text
1
Sales Intro Meeting
2
Follow Up Meeting
3
Owner Meeting / Onboarding
4
Meet the staff
5
Educational Meeting
6
QBR
7
Monthly Meeting
Playbook categories:
Turn on wrap
Copy as text
1
Sales Intro Meeting
2
Follow Up Meeting
3
Owner meeting / Onboarding
4
Meet the staff
5
Educational Meeting
6
QBR
7
Monthly Meeting
It seems that only one activity type has a different name. We have a task planned for upcoming sprints to address it.
Add reaction
·
Edit...
|
Firefox
|
[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD-6871&subProduct=jira-servicedesk...
|
78960
|
|
78961
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[JY-20915] Add environment-specific email domains for text relay to prevent duplicate processing - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Unnamed Group
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6104
NVD - cve-2026-6104
NVD - cve-2026-6722
NVD - cve-2026-6722
NVD - cve-2026-7261
NVD - cve-2026-7261
NVD - cve-2025-14179
NVD - cve-2025-14179
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
CloudWatch | us-east-2
CloudWatch | us-east-2
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Lukas Kovalik - Time Off
Lukas Kovalik - Time Off
Jiminny
Jiminny
Login | Salesforce
Login | Salesforce
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
New Tab
New Tab
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
Close tab
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Bug - Change work type
SRD-6871
SRD-6871
Copy link
Sensi.Ai - Call data not logging to HubSpot activity- edit summary, edit
Sensi.Ai - Call data not logging to HubSpot activity
Sensi.Ai - Call data not logging to HubSpot activity
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app
Zornitsa Dzhongova
raised this request
via
Jira
Hide details
Hide details
View request in portal
View request in portal
Description
Description
Edit Description, edit
Hi Team,
The client reports that a specific call (
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
) is not logging its information (summary and action items) into the HubSpot activity timeline, despite the call being recorded and accessible within the Jiminny platform. The client can navigate from HubSpot to the Jiminny record, but the corresponding Jiminny data is not surfacing in the HubSpot activity feed.
Open image-20260521-062032.png
Thank you, Zornitsa
Data Centre
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Edit Data Centre
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SMB
Actual outcome
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he call information (summary and action items) from Jiminny is missing from the HubSpot activity timeline.
Expected outcome
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Jiminny should automatically push the recording link, transcript, and AI summary to the relevant HubSpot activity timeline once the call finishes processing.
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S2
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None
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21 May 2026, 09:20 am
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More information about Lukas Kovalik last week Internal note Copy link to comment
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Lukas Kovalik
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The issue seems to be related to the activity type name. There is a difference in the names of activity types inside CRM and in Jiminy.
Playbook category name in DB
: "Owner meeting / Onboarding" (lowercase 'm')
HubSpot CRM option
: "Owner Meeting / Onboarding" (uppercase 'M')
This is why we didn't manage to create activity in the error message
Error while creating engagements
The other activity that is linked to CRM was linked using auto-sync, meaning it existed in CRM before we logged it. Later, we didn't send any activity type.
I couldn't find any log about how the activity type got to the successfully logged activity in the first place.
Crm field values:
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1
Sales Intro Meeting
2
Follow Up Meeting
3
Owner Meeting / Onboarding
4
Meet the staff
5
Educational Meeting
6
QBR
7
Monthly Meeting
Playbook categories:
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1
Sales Intro Meeting
2
Follow Up Meeting
3
Owner meeting / Onboarding
4
Meet the staff
5
Educational Meeting
6
QBR
7
Monthly Meeting
It seems that only one activity type has a different name. We have a task planned for upcoming sprints to address it.
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More information about Stoyan Tomov last week Internal note Copy link to comment
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Stoyan Tomov
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The summary and action items are not pushed because the activity is not logged to the CRM.
However, the issue here is exactly with the logging. The reported activity is not auto-loggable as it’s an instant invite, but when the user tried to manually log it, an error was encountered stating that the “Owner meeting / Onboarding” activity type does not exist in Hubspot:
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1
[2026-05-15 19:47:03] production.WARNING: [HubSpot] Error while creating engagements {"activity":"[CREDIT_CARD]-927f-4f4da2a8185c","message":"Client error: `POST https://api.hubapi.com/crm/v3/objects/meetings` resulted in a `400 Bad Request` response:
2
{\"status\":\"error\",\"message\":\"Activity type portalId=8581137 name=Owner meeting / Onboarding does not exist\",\"correlation (truncated...)
3
","engagement":{"active":true,"ownerId":"87646248","timestamp":1778868413000,"type":"MEETING","activityType":"Owner meeting / Onboarding"},"associations":{"contactIds":[],"companyIds":["54404594772"],"dealIds":["59893098030"],"ownerIds":[]},"metadata":{"meetingOutcome":"COMPLETED","internalMeetingNotes":"<p><strong><span style=\"font-size: 15px; line-height: 30px;\">Jiminny Summary:</span></strong></p><p><strong><span style=\"font-size: 18.6667px; line-height: 22.4px;\">Owner meeting / Onboarding</span></strong></p><p><span style=\"font-size: 13.3333px; line-height: 16px;\"><a href=\"https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c\" target=\"_blank\">Review in Jiminny</a> ▶️</span></p><p><strong>Attendees</strong></p><ul><li>Anushiya Bastiampillai ([EMAIL]), Client Success Manager</li><li>shaun</li></ul>","startTime":1778868413000,"endTime":1778871203000,"title":"Notetaker added by Anushiya Bastiampillai"}} {"correlation_id":"27d60400-1a12-4307-b16a-5b3193c51863","trace_id":"45ede709-24ef-4343-b9ec-9696fbee188b"}
The activity type does exist, and several activities before that and after that are logged successfully with the same activity type.
The following activities got the same error:
0b0b2d5a-ffb2-49a5-bada-cf4429874a00
f0d70aa7-b722-4e7c-a09e-8f9f6cbf9b59
Here is a successfully logged call with the same activity type from the same day:
8024fffb-2df7-4017-91f4-d9f896050248
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1
[2026-05-15 22:45:13] production.INFO: [HubSpot] Engagement manipulated (update)
2
{
3
"team": "625b6888-a5dd-4df6-9261-a6ff706d3a5d",
4
"engagementId": "109436100102",
5
"data": {
6
"meetingOutcome": "COMPLETED",
7
"internalMeetingNotes": "<p><strong><span style=\"font-size: 15px; line-height: 30px;\">Jiminny Summary:</span></strong></p><p><strong><span style=\"font-size: 18.6667px; line-height: 22.4px;\">Owner meeting / Onboarding</span></strong></p><p><span style=\"font-size: 13.3333px; line-height: 16px;\"><a href=\"https://app.jiminny.com/playback/8024fffb-2df7-4017-91f4-d9f896050248\" target=\"_blank\">Review in Jiminny</a> ▶️</span></p><p><strong>Attendees</strong></p><ul><li>Lara Hintz ([EMAIL]), Administrator</li><li>Xiomara Wilson ([EMAIL]), Client Success Manager</li><li>Xio's Fathom Notetaker</li></ul>"
8
}
9
}
It seems it’s happening randomly, as there is another failure from the 13th:
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1...
|
Firefox
|
[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD-6871&subProduct=jira-servicedesk...
|
78961
|
|
78962
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[JY-20915] Add environment-specific email domains for text relay to prevent duplicate processing - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Unnamed Group
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6104
NVD - cve-2026-6104
NVD - cve-2026-6722
NVD - cve-2026-6722
NVD - cve-2026-7261
NVD - cve-2026-7261
NVD - cve-2025-14179
NVD - cve-2025-14179
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
CloudWatch | us-east-2
CloudWatch | us-east-2
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Lukas Kovalik - Time Off
Lukas Kovalik - Time Off
Jiminny
Jiminny
Login | Salesforce
Login | Salesforce
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
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[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
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Sensi.Ai - Call data not logging to HubSpot activity- edit summary, edit
Sensi.Ai - Call data not logging to HubSpot activity
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Zornitsa Dzhongova
raised this request
via
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Description
Description
Edit Description, edit
Hi Team,
The client reports that a specific call (
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
) is not logging its information (summary and action items) into the HubSpot activity timeline, despite the call being recorded and accessible within the Jiminny platform. The client can navigate from HubSpot to the Jiminny record, but the corresponding Jiminny data is not surfacing in the HubSpot activity feed.
Open image-20260521-062032.png
Thank you, Zornitsa
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
-
Customer type
More information about
Edit Customer type
SMB
Actual outcome
More information about
Edit Actual outcome
he call information (summary and action items) from Jiminny is missing from the HubSpot activity timeline....
|
Firefox
|
[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD-6871&subProduct=jira-servicedesk...
|
78962
|
|
78963
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[JY-20915] Add environment-specific email domains for text relay to prevent duplicate processing - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Unnamed Group
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6104
NVD - cve-2026-6104
NVD - cve-2026-6722
NVD - cve-2026-6722
NVD - cve-2026-7261
NVD - cve-2026-7261
NVD - cve-2025-14179
NVD - cve-2025-14179
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
CloudWatch | us-east-2
CloudWatch | us-east-2
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Lukas Kovalik - Time Off
Lukas Kovalik - Time Off
Jiminny
Jiminny
Login | Salesforce
Login | Salesforce
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
New Tab
New Tab
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
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Sensi.Ai - Call data not logging to HubSpot activity- edit summary, edit
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Zornitsa Dzhongova
raised this request
via
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View request in portal
Description
Description
Edit Description, edit
Hi Team,
The client reports that a specific call (
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
) is not logging its information (summary and action items) into the HubSpot activity timeline, despite the call being recorded and accessible within the Jiminny platform. The client can navigate from HubSpot to the Jiminny record, but the corresponding Jiminny data is not surfacing in the HubSpot activity feed.
Open image-20260521-062032.png
Thank you, Zornitsa
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
-
Customer type
More information about
Edit Customer type
SMB
Actual outcome
More information about
Edit Actual outcome
he call information (summary and action items) from Jiminny is missing from the HubSpot activity timeline.
Expected outcome
More information about
Edit Expected outcome
Jiminny should automatically push the recording link, transcript, and AI summary to the relevant HubSpot activity timeline once the call finishes processing.
Severity level
More information about
Edit Severity level
S2
Impact
Impact
More information about
Edit Impact, edit
None
Root cause
Root cause
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None
Attachments
Attachments
1
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More actions for attachments
Open image-20260521-062032.png
image-20260521-062
032.png
21 May 2026, 09:20 am
image-20260521-062032.png — Download
image-20260521-062032.png — GoTo
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Atlassian Intelligence Summarise 2 comments
Summarise 2 comments
Newest first Newest first
Newest first...
|
Firefox
|
[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD-6871&subProduct=jira-servicedesk...
|
78963
|
|
78964
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[JY-20915] Add environment-specific email domains for text relay to prevent duplicate processing - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Unnamed Group
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6104
NVD - cve-2026-6104
NVD - cve-2026-6722
NVD - cve-2026-6722
NVD - cve-2026-7261
NVD - cve-2026-7261
NVD - cve-2025-14179
NVD - cve-2025-14179
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
CloudWatch | us-east-2
CloudWatch | us-east-2
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Lukas Kovalik - Time Off
Lukas Kovalik - Time Off
Jiminny
Jiminny
Login | Salesforce
Login | Salesforce
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
New Tab
New Tab
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
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Bug - Change work type
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SRD-6871
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Sensi.Ai - Call data not logging to HubSpot activity- edit summary, edit
Sensi.Ai - Call data not logging to HubSpot activity
Sensi.Ai - Call data not logging to HubSpot activity
Link work item
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Add form
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Add design
Create
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Add app
Zornitsa Dzhongova
raised this request
via
Jira
Hide details
Hide details
View request in portal
View request in portal
Description
Description
Edit Description, edit
Hi Team,
The client reports that a specific call (
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
) is not logging its information (summary and action items) into the HubSpot activity timeline, despite the call being recorded and accessible within the Jiminny platform. The client can navigate from HubSpot to the Jiminny record, but the corresponding Jiminny data is not surfacing in the HubSpot activity feed.
Open image-20260521-062032.png
Thank you, Zornitsa
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
-
Customer type
More information about
Edit Customer type
SMB
Actual outcome
More information about
Edit Actual outcome
he call information (summary and action items) from Jiminny is missing from the HubSpot activity timeline.
Expected outcome
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Jiminny should automatically push the recording link, transcript, and AI summary to the relevant HubSpot activity timeline once the call finishes processing.
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S2
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None
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Firefox
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD-6871&subProduct=jira-servicedesk...
|
78964
|
|
78965
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[JY-20915] Add environment-specific email domains for text relay to prevent duplicate processing - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Unnamed Group
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6104
NVD - cve-2026-6104
NVD - cve-2026-6722
NVD - cve-2026-6722
NVD - cve-2026-7261
NVD - cve-2026-7261
NVD - cve-2025-14179
NVD - cve-2025-14179
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
CloudWatch | us-east-2
CloudWatch | us-east-2
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Lukas Kovalik - Time Off
Lukas Kovalik - Time Off
Jiminny
Jiminny
Login | Salesforce
Login | Salesforce
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
New Tab
New Tab
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
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Sensi.Ai - Call data not logging to HubSpot activity- edit summary, edit
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Zornitsa Dzhongova
raised this request
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Description
Description
Edit Description, edit
Hi Team,
The client reports that a specific call (
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
) is not logging its information (summary and action items) into the HubSpot activity timeline, despite the call being recorded and accessible within the Jiminny platform. The client can navigate from HubSpot to the Jiminny record, but the corresponding Jiminny data is not surfacing in the HubSpot activity feed.
Open image-20260521-062032.png
Thank you, Zornitsa
Data Centre
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Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
-
Customer type
More information about
Edit Customer type
SMB
Actual outcome
More information about
Edit Actual outcome
he call information (summary and action items) from Jiminny is missing from the HubSpot activity timeline.
Expected outcome
More information about
Edit Expected outcome
Jiminny should automatically push the recording link, transcript, and AI summary to the relevant HubSpot activity timeline once the call finishes processing.
Severity level
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Edit Severity level
S2
Impact
Impact
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None
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Firefox
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD-6871&subProduct=jira-servicedesk...
|
78965
|
|
78966
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[JY-20915] Add environment-specific email domains for text relay to prevent duplicate processing - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Unnamed Group
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6104
NVD - cve-2026-6104
NVD - cve-2026-6722
NVD - cve-2026-6722
NVD - cve-2026-7261
NVD - cve-2026-7261
NVD - cve-2025-14179
NVD - cve-2025-14179
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
CloudWatch | us-east-2
CloudWatch | us-east-2
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Lukas Kovalik - Time Off
Lukas Kovalik - Time Off
Jiminny
Jiminny
Login | Salesforce
Login | Salesforce
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
New Tab
New Tab
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
Close tab
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
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SRD-6871
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Sensi.Ai - Call data not logging to HubSpot activity- edit summary, edit
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Zornitsa Dzhongova
raised this request
via
Jira
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Description
Description
Edit Description, edit
Hi Team,
The client reports that a specific call (
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
) is not logging its information (summary and action items) into the HubSpot activity timeline, despite the call being recorded and accessible within the Jiminny platform. The client can navigate from HubSpot to the Jiminny record, but the corresponding Jiminny data is not surfacing in the HubSpot activity feed.
Open image-20260521-062032.png
Thank you, Zornitsa
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
-
Customer type
More information about
Edit Customer type
SMB
Actual outcome
More information about
Edit Actual outcome
he call information (summary and action items) from Jiminny is missing from the HubSpot activity timeline.
Expected outcome
More information about
Edit Expected outcome
Jiminny should automatically push the recording link, transcript, and AI summary to the relevant HubSpot activity timeline once the call finishes processing.
Severity level
More information about
Edit Severity level
S2
Impact
Impact
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Edit Impact, edit
None
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case sensit
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Confirm Root cause
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Cancel Root cause
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1
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Open image-20260521-062032.png
image-20260521-062
032.png
21 May 2026, 09:20 am
image-20260521-062032.png — Download
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Firefox
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD-6871&subProduct=jira-servicedesk...
|
78966
|
|
78967
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[JY-20915] Add environment-specific email domains for text relay to prevent duplicate processing - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Unnamed Group
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6104
NVD - cve-2026-6104
NVD - cve-2026-6722
NVD - cve-2026-6722
NVD - cve-2026-7261
NVD - cve-2026-7261
NVD - cve-2025-14179
NVD - cve-2025-14179
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
CloudWatch | us-east-2
CloudWatch | us-east-2
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Lukas Kovalik - Time Off
Lukas Kovalik - Time Off
Jiminny
Jiminny
Login | Salesforce
Login | Salesforce
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
New Tab
New Tab
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
Close tab
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
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SRD-6871
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Sensi.Ai - Call data not logging to HubSpot activity- edit summary, edit
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Zornitsa Dzhongova
raised this request
via
Jira
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Description
Description
Edit Description, edit
Hi Team,
The client reports that a specific call (
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
) is not logging its information (summary and action items) into the HubSpot activity timeline, despite the call being recorded and accessible within the Jiminny platform. The client can navigate from HubSpot to the Jiminny record, but the corresponding Jiminny data is not surfacing in the HubSpot activity feed.
Open image-20260521-062032.png
Thank you, Zornitsa
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
-
Customer type
More information about
Edit Customer type
SMB
Actual outcome
More information about
Edit Actual outcome
he call information (summary and action items) from Jiminny is missing from the HubSpot activity timeline.
Expected outcome
More information about
Edit Expected outcome
Jiminny should automatically push the recording link, transcript, and AI summary to the relevant HubSpot activity timeline once the call finishes processing.
Severity level
More information about
Edit Severity level
S2
Impact
Impact
More information about
Edit Impact, edit
None
Root cause
Root cause
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case sensitive
Confirm Root cause
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Cancel Root cause
Cancel Root cause
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1
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Open image-20260521-062032.png
image-20260521-062
032.png
21 May 2026, 09:20 am
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More information about Lukas Kovalik last week Internal note Copy link to comment
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Lukas Kovalik
last week
Internal note
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The issue seems to be related to the activity type name. There is a difference in the names of activity types inside CRM and in Jiminy.
Playbook category name in DB
: "Owner meeting / Onboarding" (lowercase 'm')
HubSpot CRM option
: "Owner Meeting / Onboarding" (uppercase 'M')
This is why we didn't manage to create activity in the error message
Error while creating engagements
The other activity that is linked to CRM was linked using auto-sync, meaning it existed in CRM before we logged it. Later, we didn't send any activity type.
I couldn't find any log about how the activity type got to the successfully logged activity in the first place.
Crm field values:
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1
Sales Intro Meeting
2
Follow Up Meeting
3
Owner Meeting / Onboarding
4
Meet the staff
5
Educational Meeting
6
QBR
7
Monthly Meeting
Playbook categories:
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1
Sales Intro Meeting
2
Follow Up Meeting
3
Owner meeting / Onboarding
4
Meet the staff
5
Educational Meeting
6
QBR
7
Monthly Meeting
It seems that only one activity type has a different name. We have a task planned for upcoming sprints to address it.
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More information about Stoyan Tomov last week Internal note Copy link to comment
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Stoyan Tomov
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The summary and action items are not pushed because the activity is not logged to the CRM.
However, the issue here is exactly with the logging. The reported activity is not auto-loggable as it’s an instant invite, but when the user tried to manually log it, an error was encountered stating that the “Owner meeting / Onboarding” activity type does not exist in Hubspot:
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1
[2026-05-15 19:47:03] production.WARNING: [HubSpot] Error while creating engagements {"activity":"[CREDIT_CARD]-927f-4f4da2a8185c","message":"Client error: `POST https://api.hubapi.com/crm/v3/objects/meetings` resulted in a `400 Bad Request` response:
2
{\"status\":\"error\",\"message\":\"Activity type portalId=8581137 name=Owner meeting / Onboarding does not exist\",\"correlation (truncated...)
3
","engagement":{"active":true,"ownerId":"87646248","timestamp":1778868413000,"type":"MEETING","activityType":"Owner meeting / Onboarding"},"associations":{"contactIds":[],"companyIds":["54404594772"],"dealIds":["59893098030"],"ownerIds":[]},"metadata":{"meetingOutcome":"COMPLETED","internalMeetingNotes":"<p><strong><span style=\"font-size: 15px; line-height: 30px;\">Jiminny Summary:</span></strong></p><p><strong><span style=\"font-size: 18.6667px; line-height: 22.4px;\">Owner meeting / Onboarding</span></strong></p><p><span style=\"font-size: 13.3333px; line-height: 16px;\"><a href=\"https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c\" target=\"_blank\">Review in Jiminny</a> ▶️</span></p><p><strong>Attendees</strong></p><ul><li>Anushiya Bastiampillai ([EMAIL]), Client Success Manager</li><li>shaun</li></ul>","startTime":1778868413000,"endTime":1778871203000,"title":"Notetaker added by Anushiya Bastiampillai"}} {"correlation_id":"27d60400-1a12-4307-b16a-5b3193c51863","trace_id":"45ede709-24ef-4343-b9ec-9696fbee188b"}
The activity type does exist, and several activities before that and after that are logged successfully with the same activity type.
The following activities got the same error:
0b0b2d5a-ffb2-49a5-bada-cf4429874a00
f0d70aa7-b722-4e7c-a09e-8f9f6cbf9b59
Here is a successfully logged call with the same activity type from the same day:
8024fffb-2df7-4017-91f4-d9f896050248
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[2026-05-15 22:45:13] production.INFO: [HubSpot] Engagement manipulated (update)
2
{
3
"team": "625b6888-a5dd-4df6-9261-a6ff706d3a5d",
4
"engagementId": "109436100102",
5
"data": {
6
"meetingOutcome": "COMPLETED",
7
"internalMeetingNotes": "<p><strong><span style=\"font-size: 15px; line-height: 30px;\">Jiminny Summary:</span></strong></p><p><strong><span style=\"font-size: 18.6667px; line-height: 22.4px;\">Owner meeting / Onboarding</span></strong></p><p><span style=\"font-size: 13.3333px; line-height: 16px;\"><a href=\"https://app.jiminny.com/playback/8024fffb-2df7-4017-91f4-d9f896050248\" target=\"_blank\">Review in Jiminny</a> ▶️</span></p><p><strong>Attendees</strong></p><ul><li>Lara Hintz ([EMAIL]), Administrator</li><li>Xiomara Wilson ([EMAIL]), Client Success Manager</li><li>Xio's Fathom Notetaker</li></ul>"
8
}
9
}
It seems it’s happening randomly, as there is another failure from the 13th:
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1
[2026-05-13 19:42:33] production.WARNING: [HubSpot] Error while creating engagements {"activity":"ce4c07ed-cf31-41ba-b5b2-4c767da704a4","message":"Client error: `POST https://api.hubapi.com/crm/v3/objects/meetings` resulted in a `400 Bad Request` response:
2
{\"status\":\"error\",\"message\":\"Activity type portalId=8581137 name=Owner meeting / Onboarding does not exist\",\"correlation (truncated...)
3
","engagement":{"active":true,"ownerId":"87646248","timestamp":1778695215000,"type":"MEETING","activityType":"Owner meeting / Onboarding"},"associations":{"contactIds":[],"companyIds":["54402365273"],"dealIds":["59952860250"],"ownerIds":[]},"metadata":{"meetingOutcome":"COMPLETED","internalMeetingNotes":"<p><strong><span style=\"font-size: 15px; line-height: 30px;\">Jiminny Summary:</span></strong></p><p><strong><span style=\"font-size: 18.6667px; line-height: 22.4px;\">Owner meeting / Onboarding</span></strong></p><p><span style=\"font-size: 13.3333px; line-height: 16px;\"><a href=\"https://app.jiminny.com/playback/ce4c07ed-cf31-41ba-b5b2-4c767da704a4\" target=\"_blank\">Review in Jiminny</a> ▶️</span></p><p><strong>Attendees</strong></p><ul></ul>","startTime":1778695215000,"endTime":1778698800000,"title":"Sensi.ai - Acasa Central Valley and East Bay"}} {"correlation_id":"037e52d1-e374-4570-98c9-449a8da51d21","trace_id":"a048d583-320f-4c2d-96bc-f0af5d80ac0e"}
Re-assigning to the Platform team for further investigation.
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira — Work...
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jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD-6871&subProduct=jira-servicedesk...
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78967
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78968
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Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[JY-20915] Add environment-specific email domains for text relay to prevent duplicate processing - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Unnamed Group
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6104
NVD - cve-2026-6104
NVD - cve-2026-6722
NVD - cve-2026-6722
NVD - cve-2026-7261
NVD - cve-2026-7261
NVD - cve-2025-14179
NVD - cve-2025-14179
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
CloudWatch | us-east-2
CloudWatch | us-east-2
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Lukas Kovalik - Time Off
Lukas Kovalik - Time Off
Jiminny
Jiminny
Login | Salesforce
Login | Salesforce
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
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[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
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[SRD-6853] Moxso - Potential deal stages bug - Jira
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Zornitsa Dzhongova
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Description
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Hi Team,
The client reports that a specific call (
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
) is not logging its information (summary and action items) into the HubSpot activity timeline, despite the call being recorded and accessible within the Jiminny platform. The client can navigate from HubSpot to the Jiminny record, but the corresponding Jiminny data is not surfacing in the HubSpot activity feed.
Open image-20260521-062032.png
Thank you, Zornitsa
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US
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-
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SMB
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he call information (summary and action items) from Jiminny is missing from the HubSpot activity timeline.
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Jiminny should automatically push the recording link, transcript, and AI summary to the relevant HubSpot activity timeline once the call finishes processing.
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S2
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None
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The issue seems to be related to the activity type name. There is a difference in the names of activity types inside CRM and in Jiminy.
Playbook category name in DB
: "Owner meeting / Onboarding" (lowercase 'm')
HubSpot CRM option
: "Owner Meeting / Onboarding" (uppercase 'M')
This is why we didn't manage to create activity in the error message
Error while creating engagements
The other activity that is linked to CRM was linked using auto-sync, meaning it existed in CRM before we logged it. Later, we didn't send any activity type.
I couldn't find any log about how the activity type got to the successfully logged activity in the first place.
Crm field values:
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Sales Intro Meeting
2
Follow Up Meeting...
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Firefox
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD-6871&subProduct=jira-servicedesk...
|
78968
|
|
78969
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[JY-20915] Add environment-specific email domains for text relay to prevent duplicate processing - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Unnamed Group
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6104
NVD - cve-2026-6104
NVD - cve-2026-6722
NVD - cve-2026-6722
NVD - cve-2026-7261
NVD - cve-2026-7261
NVD - cve-2025-14179
NVD - cve-2025-14179
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
CloudWatch | us-east-2
CloudWatch | us-east-2
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Lukas Kovalik - Time Off
Lukas Kovalik - Time Off
Jiminny
Jiminny
Login | Salesforce
Login | Salesforce
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
New Tab
New Tab
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
Close tab
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
New Tab
Customize sidebar
Open Google Gemini (⌃X)
Tabs from other devices
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Bug - Change work type
SRD-6871
SRD-6871
Copy link
Sensi.Ai - Call data not logging to HubSpot activity- edit summary, edit
Sensi.Ai - Call data not logging to HubSpot activity
Sensi.Ai - Call data not logging to HubSpot activity
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app
Zornitsa Dzhongova
raised this request
via
Jira
Hide details
Hide details
View request in portal
View request in portal
Description
Description
Edit Description, edit
Hi Team,
The client reports that a specific call (
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
) is not logging its information (summary and action items) into the HubSpot activity timeline, despite the call being recorded and accessible within the Jiminny platform. The client can navigate from HubSpot to the Jiminny record, but the corresponding Jiminny data is not surfacing in the HubSpot activity feed.
Open image-20260521-062032.png...
|
Firefox
|
[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD-6871&subProduct=jira-servicedesk...
|
78969
|
|
78970
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[JY-20915] Add environment-specific email domains for text relay to prevent duplicate processing - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Unnamed Group
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6104
NVD - cve-2026-6104
NVD - cve-2026-6722
NVD - cve-2026-6722
NVD - cve-2026-7261
NVD - cve-2026-7261
NVD - cve-2025-14179
NVD - cve-2025-14179
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
CloudWatch | us-east-2
CloudWatch | us-east-2
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Lukas Kovalik - Time Off
Lukas Kovalik - Time Off
Jiminny
Jiminny
Login | Salesforce
Login | Salesforce
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
New Tab
New Tab
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
Close tab
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
New Tab
Customize sidebar
Open Google Gemini (⌃X)
Tabs from other devices
Open history (⇧⌘H)
Open bookmarks (⌘B)
Skip to:
Top Bar
Top Bar
Sidebar
Sidebar
Main Content
Main Content
Expand sidebar [
Expand sidebar [
Switch sites or apps
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Search, press enter to navigate to advanced search with your text query
Create
Create
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Ask Rovo
6 Notifications
6 Notifications
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Settings
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[EMAIL]
[EMAIL]
Spaces
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Service-Desk Service-Desk
Service-Desk
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Bug - Change work type
SRD-6871
SRD-6871
Copy link
Sensi.Ai - Call data not logging to HubSpot activity- edit summary, edit
Sensi.Ai - Call data not logging to HubSpot activity
Sensi.Ai - Call data not logging to HubSpot activity
Link work item
Link work item
Link web pages and more
Link web pages and more
Add form
Add form
Add design
Add design
Create
Create
Add app
Zornitsa Dzhongova
raised this request
via
Jira
Hide details
Hide details
View request in portal
View request in portal
Description
Description
Edit Description, edit...
|
Firefox
|
[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD-6871&subProduct=jira-servicedesk...
|
78970
|
|
78971
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[JY-20915] Add environment-specific email domains for text relay to prevent duplicate processing - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Unnamed Group
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6104
NVD - cve-2026-6104
NVD - cve-2026-6722
NVD - cve-2026-6722
NVD - cve-2026-7261
NVD - cve-2026-7261
NVD - cve-2025-14179
NVD - cve-2025-14179
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
CloudWatch | us-east-2
CloudWatch | us-east-2
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Lukas Kovalik - Time Off
Lukas Kovalik - Time Off
Jiminny
Jiminny
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Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
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[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
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[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
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SRD-6871
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Zornitsa Dzhongova
raised this request
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Description
Description
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Hi Team,
The client reports that a specific call (
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
) is not logging its information (summary and action items) into the HubSpot activity timeline, despite the call being recorded and accessible within the Jiminny platform. The client can navigate from HubSpot to the Jiminny record, but the corresponding Jiminny data is not surfacing in the HubSpot activity feed.
Open image-20260521-062032.png
Thank you, Zornitsa
Data Centre
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Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
-
Customer type
More information about
Edit Customer type
SMB
Actual outcome
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Edit Actual outcome
he call information (summary and action items) from Jiminny is missing from the HubSpot activity timeline.
Expected outcome
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Edit Expected outcome
Jiminny should automatically push the recording link, transcript, and AI summary to the relevant HubSpot activity timeline once the call finishes processing.
Severity level
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S2
Impact
Impact
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None
Root cause
Root cause
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case sensitive activity type name
Confirm Root cause
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Cancel Root cause
Cancel Root cause
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21 May 2026, 09:20 am
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More information about Lukas Kovalik last week Internal note Copy link to comment
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Lukas Kovalik
last week
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The issue seems to be related to the activity type name. There is a difference in the names of activity types inside CRM and in Jiminy.
Playbook category name in DB
: "Owner meeting / Onboarding" (lowercase 'm')
HubSpot CRM option
: "Owner Meeting / Onboarding" (uppercase 'M')
This is why we didn't manage to create activity in the error message
Error while creating engagements
The other activity that is linked to CRM was linked using auto-sync, meaning it existed in CRM before we logged it. Later, we didn't send any activity type.
I couldn't find any log about how the activity type got to the successfully logged activity in the first place.
Crm field values:
Turn on wrap
Copy as text
1
Sales Intro Meeting
2
Follow Up Meeting
3
Owner Meeting / Onboarding
4
Meet the staff
5
Educational Meeting
6
QBR
7
Monthly Meeting
Playbook categories:
Turn on wrap
Copy as text
1
Sales Intro Meeting
2
Follow Up Meeting
3
Owner meeting / Onboarding
4
Meet the staff
5
Educational Meeting
6
QBR
7
Monthly Meeting
It seems that only one activity type has a different name. We have a task planned for upcoming sprints to address it.
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More information about Stoyan Tomov last week Internal note Copy link to comment
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Stoyan Tomov
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The summary and action items are not pushed because the activity is not logged to the CRM.
However, the issue here is exactly with the logging. The reported activity is not auto-loggable as it’s an instant invite, but when the user tried to manually log it, an error was encountered stating that the “Owner meeting / Onboarding” activity type does not exist in Hubspot:
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1
[2026-05-15 19:47:03] production.WARNING: [HubSpot] Error while creating engagements {"activity":"[CREDIT_CARD]-927f-4f4da2a8185c","message":"Client error: `POST https://api.hubapi.com/crm/v3/objects/meetings` resulted in a `400 Bad Request` response:
2
{\"status\":\"error\",\"message\":\"Activity type portalId=8581137 name=Owner meeting / Onboarding does not exist\",\"correlation (truncated...)
3
","engagement":{"active":true,"ownerId":"87646248","timestamp":1778868413000,"type":"MEETING","activityType":"Owner meeting / Onboarding"},"associations":{"contactIds":[],"companyIds":["54404594772"],"dealIds":["59893098030"],"ownerIds":[]},"metadata":{"meetingOutcome":"COMPLETED","internalMeetingNotes":"<p><strong><span style=\"font-size: 15px; line-height: 30px;\">Jiminny Summary:</span></strong></p><p><strong><span style=\"font-size: 18.6667px; line-height: 22.4px;\">Owner meeting / Onboarding</span></strong></p><p><span style=\"font-size: 13.3333px; line-height: 16px;\"><a href=\"https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c\" target=\"_blank\">Review in Jiminny</a> ▶️</span></p><p><strong>Attendees</strong></p><ul><li>Anushiya Bastiampillai ([EMAIL]), Client Success Manager</li><li>shaun</li></ul>","startTime":1778868413000,"endTime":1778871203000,"title":"Notetaker added by Anushiya Bastiampillai"}} {"correlation_id":"27d60400-1a12-4307-b16a-5b3193c51863","trace_id":"45ede709-24ef-4343-b9ec-9696fbee188b"}
The activity type does exist, and several activities before that and after that are logged successfully with the same activity type.
The following activities got the same error:
0b0b2d5a-ffb2-49a5-bada-cf4429874a00
f0d70aa7-b722-4e7c-a09e-8f9f6cbf9b59
Here is a successfully logged call with the same activity type from the same day:
8024fffb-2df7-4017-91f4-d9f896050248
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1
[2026-05-15 22:45:13] production.INFO: [HubSpot] Engagement manipulated (update)
2
{
3
"team": "625b6888-a5dd-4df6-9261-a6ff706d3a5d",
4
"engagementId": "109436100102",
5
"data": {
6
"meetingOutcome": "COMPLETED",
7
"internalMeetingNotes": "<p><strong><span style=\"font-size: 15px; line-height: 30px;\">Jiminny Summary:</span></strong></p><p><strong><span style=\"font-size: 18.6667px; line-height: 22.4px;\">Owner meeting / Onboarding</span></strong></p><p><span style=\"font-size: 13.3333px; line-height: 16px;\"><a href=\"https://app.jiminny.com/playback/8024fffb-2df7-4017-91f4-d9f896050248\" target=\"_blank\">Review in Jiminny</a> ▶️</span></p><p><strong>Attendees</strong></p><ul><li>Lara Hintz ([EMAIL]), Administrator</li><li>Xiomara Wilson ([EMAIL]), Client Success Manager</li><li>Xio's Fathom Notetaker</li></ul>"
8
}
9
}
It seems it’s happening randomly, as there is another failure from the 13th:
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[2026-05-13 19:42:33] production.WARNING: [HubSpot] Error while creating engagements {"activity":"ce4c07ed-cf31-41ba-b5b2-4c767da704a4","message":"Client error: `POST https://api.hubapi.com/crm/v3/objects/meetings` resulted in a `400 Bad Request` response:
2
{\"status\":\"error\",\"message\":\"Activity type portalId=8581137 name=Owner meeting / Onboarding does not exist\",\"correlation (truncated...)
3
","engagement":{"active":true,"ownerId":"87646248","timestamp":1778695215000,"type":"MEETING","activityType":"Owner meeting / Onboarding"},"associations":{"contactIds":[],"companyIds":["54402365273"],"dealIds":["59952860250"],"ownerIds":[]},"metadata":{"meetingOutcome":"COMPLETED","internalMeetingNotes":"<p><strong><span style=\"font-size: 15px; line-height: 30px;\">Jiminny Summary:</span></strong></p><p><strong><span style=\"font-size: 18.6667px; line-height: 22.4px;\">Owner meeting / Onboarding</span></strong></p><p><span style=\"font-size: 13.3333px; line-height: 16px;\"><a href=\"https://app.jiminny.com/playback/ce4c07ed-cf31-41ba-b5b2-4c767da704a4\" target=\"_blank\">Review in Jiminny</a> ▶️</span></p><p><strong>Attendees</strong></p><ul></ul>","startTime":1778695215000,"endTime":1778698800000,"title":"Sensi.ai - Acasa Central Valley and East Bay"}} {"correlation_id":"037e52d1-e374-4570-98c9-449a8da51d21","trace_id":"a048d583-320f-4c2d-96bc-f0af5d80ac0e"}...
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Firefox
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira — Work...
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jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD-6871&subProduct=jira-servicedesk...
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78971
|
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78972
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[JY-20915] Add environment-specific email domains for text relay to prevent duplicate processing - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Unnamed Group
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6104
NVD - cve-2026-6104
NVD - cve-2026-6722
NVD - cve-2026-6722
NVD - cve-2026-7261
NVD - cve-2026-7261
NVD - cve-2025-14179
NVD - cve-2025-14179
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
CloudWatch | us-east-2
CloudWatch | us-east-2
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Lukas Kovalik - Time Off
Lukas Kovalik - Time Off
Jiminny
Jiminny
Login | Salesforce
Login | Salesforce
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
New Tab
New Tab
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
Close tab
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
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SRD-6871
SRD-6871
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Sensi.Ai - Call data not logging to HubSpot activity- edit summary, edit
Sensi.Ai - Call data not logging to HubSpot activity
Sensi.Ai - Call data not logging to HubSpot activity
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Zornitsa Dzhongova
raised this request
via
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Description
Description
Edit Description, edit
Hi Team,
The client reports that a specific call (
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
) is not logging its information (summary and action items) into the HubSpot activity timeline, despite the call being recorded and accessible within the Jiminny platform. The client can navigate from HubSpot to the Jiminny record, but the corresponding Jiminny data is not surfacing in the HubSpot activity feed.
Open image-20260521-062032.png
Thank you, Zornitsa
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
-
Customer type
More information about
Edit Customer type
SMB
Actual outcome
More information about
Edit Actual outcome
he call information (summary and action items) from Jiminny is missing from the HubSpot activity timeline.
Expected outcome
More information about
Edit Expected outcome
Jiminny should automatically push the recording link, transcript, and AI summary to the relevant HubSpot activity timeline once the call finishes processing.
Severity level
More information about
Edit Severity level
S2
Impact
Impact
More information about
Edit Impact, edit
None
Root cause
Root cause
More information about
case sensitive activity type name
Confirm Root cause
Confirm Root cause
Cancel Root cause
Cancel Root cause
Attachments
Attachments
1
More actions for attachments
More actions for attachments
Open image-20260521-062032.png
image-20260521-062
032.png
21 May 2026, 09:20 am
image-20260521-062032.png — Download
image-20260521-062032.png — GoTo
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Atlassian Intelligence Summarise 2 comments
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More information about Lukas Kovalik last week Internal note Copy link to comment
More information about Lukas Kovalik
Lukas Kovalik
last week
Internal note
Copy link to comment
The issue seems to be related to the activity type name. There is a difference in the names of activity types inside CRM and in Jiminy.
Playbook category name in DB
: "Owner meeting / Onboarding" (lowercase 'm')
HubSpot CRM option
: "Owner Meeting / Onboarding" (uppercase 'M')
This is why we didn't manage to create activity in the error message
Error while creating engagements
The other activity that is linked to CRM was linked using auto-sync, meaning it existed in CRM before we logged it. Later, we didn't send any activity type.
I couldn't find any log about how the activity type got to the successfully logged activity in the first place.
Crm field values:
Turn on wrap
Copy as text
1
Sales Intro Meeting
2
Follow Up Meeting
3
Owner Meeting / Onboarding
4
Meet the staff
5
Educational Meeting
6
QBR
7
Monthly Meeting
Playbook categories:
Turn on wrap
Copy as text
1
Sales Intro Meeting
2
Follow Up Meeting
3
Owner meeting / Onboarding
4
Meet the staff
5
Educational Meeting
6
QBR
7
Monthly Meeting
It seems that only one activity type has a different name. We have a task planned for upcoming sprints to address it.
Add reaction
·...
|
Firefox
|
[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD-6871&subProduct=jira-servicedesk...
|
78972
|
|
78973
|
Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[JY-20915] Add environment-specific email domains for text relay to prevent duplicate processing - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Unnamed Group
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6104
NVD - cve-2026-6104
NVD - cve-2026-6722
NVD - cve-2026-6722
NVD - cve-2026-7261
NVD - cve-2026-7261
NVD - cve-2025-14179
NVD - cve-2025-14179
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
CloudWatch | us-east-2
CloudWatch | us-east-2
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Lukas Kovalik - Time Off
Lukas Kovalik - Time Off
Jiminny
Jiminny
Login | Salesforce
Login | Salesforce
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
New Tab
New Tab
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
Close tab
[SRD-6853] Moxso - Potential deal stages bug - Jira
[SRD-6853] Moxso - Potential deal stages bug - Jira
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SRD-6871
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Sensi.Ai - Call data not logging to HubSpot activity- edit summary, edit
Sensi.Ai - Call data not logging to HubSpot activity
Sensi.Ai - Call data not logging to HubSpot activity
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Zornitsa Dzhongova
raised this request
via
Jira
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Description
Description
Edit Description, edit
Hi Team,
The client reports that a specific call (
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
) is not logging its information (summary and action items) into the HubSpot activity timeline, despite the call being recorded and accessible within the Jiminny platform. The client can navigate from HubSpot to the Jiminny record, but the corresponding Jiminny data is not surfacing in the HubSpot activity feed.
Open image-20260521-062032.png
Thank you, Zornitsa
Data Centre
More information about
Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
-
Customer type
More information about
Edit Customer type
SMB
Actual outcome
More information about
Edit Actual outcome
he call information (summary and action items) from Jiminny is missing from the HubSpot activity timeline.
Expected outcome
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Jiminny should automatically push the recording link, transcript, and AI summary to the relevant HubSpot activity timeline once the call finishes processing.
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S2
Impact
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None
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case sensitive activity type name was
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The issue seems to be related to the activity type name. There is a difference in the names of activity types inside CRM and in Jiminy.
Playbook category name in DB
: "Owner meeting / Onboarding" (lowercase 'm')
HubSpot CRM option
: "Owner Meeting / Onboarding" (uppercase 'M')
This is why we didn't manage to create activity in the error message
Error while creating engagements
The other activity that is linked to CRM was linked using auto-sync, meaning it existed in CRM before we logged it. Later, we didn't send any activity type.
I couldn't find any log about how the activity type got to the successfully logged activity in the first place.
Crm field values:
Turn on wrap
Copy as text
1
Sales Intro Meeting
2
Follow Up Meeting
3
Owner Meeting / Onboarding
4
Meet the staff
5
Educational Meeting
6
QBR
7
Monthly Meeting
Playbook categories:
Turn on wrap
Copy as text
1
Sales Intro Meeting
2
Follow Up Meeting
3
Owner meeting / Onboarding
4
Meet the staff
5
Educational Meeting
6
QBR
7
Monthly Meeting
It seems that only one activity type has a different name. We have a task planned for upcoming sprints to address it.
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira — Work...
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jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD-6871&subProduct=jira-servicedesk...
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Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[JY-20915] Add environment-specific email domains for text relay to prevent duplicate processing - Jira
Pipelines - jiminny/app
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[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6104
NVD - cve-2026-6104
NVD - cve-2026-6722
NVD - cve-2026-6722
NVD - cve-2026-7261
NVD - cve-2026-7261
NVD - cve-2025-14179
NVD - cve-2025-14179
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
CloudWatch | us-east-2
CloudWatch | us-east-2
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Lukas Kovalik - Time Off
Lukas Kovalik - Time Off
Jiminny
Jiminny
Login | Salesforce
Login | Salesforce
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
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Zornitsa Dzhongova
raised this request
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Description
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Hi Team,
The client reports that a specific call (
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
) is not logging its information (summary and action items) into the HubSpot activity timeline, despite the call being recorded and accessible within the Jiminny platform. The client can navigate from HubSpot to the Jiminny record, but the corresponding Jiminny data is not surfacing in the HubSpot activity feed.
Open image-20260521-062032.png
Thank you, Zornitsa
Data Centre
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US
Steps to reproduce
Steps to reproduce
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Edit Steps to reproduce, edit
-
Customer type
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Edit Customer type
SMB
Actual outcome
More information about
Edit Actual outcome
he call information (summary and action items) from Jiminny is missing from the HubSpot activity timeline.
Expected outcome
More information about
Edit Expected outcome
Jiminny should automatically push the recording link, transcript, and AI summary to the relevant HubSpot activity timeline once the call finishes processing.
Severity level
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Edit Severity level
S2
Impact
Impact
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Edit Impact, edit
None
Root cause
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case sensitive activity type name was
Confirm Root cause
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Cancel Root cause
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More information about Lukas Kovalik last week Internal note Copy link to comment
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The issue seems to be related to the activity type name. There is a difference in the names of activity types inside CRM and in Jiminy.
Playbook category name in DB
: "Owner meeting / Onboarding" (lowercase 'm')
HubSpot CRM option
: "Owner Meeting / Onboarding" (uppercase 'M')
This is why we didn't manage to create activity in the error message
Error while creating engagements
The other activity that is linked to CRM was linked using auto-sync, meaning it existed in CRM before we logged it. Later, we didn't send any activity type.
I couldn't find any log about how the activity type got to the successfully logged activity in the first place.
Crm field values:
Turn on wrap
Copy as text
1
Sales Intro Meeting
2
Follow Up Meeting
3
Owner Meeting / Onboarding
4
Meet the staff
5
Educational Meeting
6
QBR
7
Monthly Meeting
Playbook categories:
Turn on wrap
Copy as text
1
Sales Intro Meeting
2
Follow Up Meeting
3
Owner meeting / Onboarding
4
Meet the staff
5
Educational Meeting
6
QBR
7
Monthly Meeting
It seems that only one activity type has a different name. We have a task planned for upcoming sprints to address it.
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More information about Stoyan Tomov last week Internal note Copy link to comment
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Stoyan Tomov
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The summary and action items are not pushed because the activity is not logged to the CRM.
However, the issue here is exactly with the logging. The reported activity is not auto-loggable as it’s an instant invite, but when the user tried to manually log it, an error was encountered stating that the “Owner meeting / Onboarding” activity type does not exist in Hubspot:
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1
[2026-05-15 19:47:03] production.WARNING: [HubSpot] Error while creating engagements {"activity":"[CREDIT_CARD]-927f-4f4da2a8185c","message":"Client error: `POST https://api.hubapi.com/crm/v3/objects/meetings` resulted in a `400 Bad Request` response:
2
{\"status\":\"error\",\"message\":\"Activity type portalId=8581137 name=Owner meeting / Onboarding does not exist\",\"correlation (truncated...)
3
","engagement":{"active":true,"ownerId":"87646248","timestamp":1778868413000,"type":"MEETING","activityType":"Owner meeting / Onboarding"},"associations":{"contactIds":[],"companyIds":["54404594772"],"dealIds":["59893098030"],"ownerIds":[]},"metadata":{"meetingOutcome":"COMPLETED","internalMeetingNotes":"<p><strong><span style=\"font-size: 15px; line-height: 30px;\">Jiminny Summary:</span></strong></p><p><strong><span style=\"font-size: 18.6667px; line-height: 22.4px;\">Owner meeting / Onboarding</span></strong></p><p><span style=\"font-size: 13.3333px; line-height: 16px;\"><a href=\"https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c\" target=\"_blank\">Review in Jiminny</a> ▶️</span></p><p><strong>Attendees</strong></p><ul><li>Anushiya Bastiampillai ([EMAIL]), Client Success Manager</li><li>shaun</li></ul>","startTime":1778868413000,"endTime":1778871203000,"title":"Notetaker added by Anushiya Bastiampillai"}} {"correlation_id":"27d60400-1a12-4307-b16a-5b3193c51863","trace_id":"45ede709-24ef-4343-b9ec-9696fbee188b"}
The activity type does exist, and several activities before that and after that are logged successfully with the same activity type.
The following activities got the same error:
0b0b2d5a-ffb2-49a5-bada-cf4429874a00
f0d70aa7-b722-4e7c-a09e-8f9f6cbf9b59
Here is a successfully logged call with the same activity type from the same day:
8024fffb-2df7-4017-91f4-d9f896050248
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1
[2026-05-15 22:45:13] production.INFO: [HubSpot] Engagement manipulated (update)
2
{
3
"team": "625b6888-a5dd-4df6-9261-a6ff706d3a5d",
4
"engagementId": "109436100102",
5
"data": {
6
"meetingOutcome": "COMPLETED",
7
"internalMeetingNotes": "<p><strong><span style=\"font-size: 15px; line-height: 30px;\">Jiminny Summary:</span></strong></p><p><strong><span style=\"font-size: 18.6667px; line-height: 22.4px;\">Owner meeting / Onboarding</span></strong></p><p><span style=\"font-size: 13.3333px; line-height: 16px;\"><a href=\"https://app.jiminny.com/playback/8024fffb-2df7-4017-91f4-d9f896050248\" target=\"_blank\">Review in Jiminny</a> ▶️</span></p><p><strong>Attendees</strong></p><ul><li>Lara Hintz ([EMAIL]), Administrator</li><li>Xiomara Wilson ([EMAIL]), Client Success Manager</li><li>Xio's Fathom Notetaker</li></ul>"
8
}
9
}
It seems it’s happening randomly, as there is another failure from the 13th:
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1
[2026-05-13 19:42:33] production.WARNING: [HubSpot] Error while creating engagements {"activity":"ce4c07ed-cf31-41ba-b5b2-4c767da704a4","message":"Client error: `POST https://api.hubapi.com/crm/v3/objects/meetings` resulted in a `400 Bad Request` response:
2
{\"status\":\"error\",\"message\":\"Activity type portalId=8581137 name=Owner meeting / Onboarding does not exist\",\"correlation (truncated...)
3
","engagement":{"active":true,"ownerId":"87646248","timestamp":1778695215000,"type":"MEETING","activityType":"Owner meeting / Onboarding"},"associations":{"contactIds":[],"companyIds":["54402365273"],"dealIds":["59952860250"],"ownerIds":[]},"metadata":{"meetingOutcome":"COMPLETED","internalMeetingNotes":"<p><strong><span style=\"font-size: 15px; line-height: 30px;\">Jiminny Summary:</span></strong></p><p><strong><span style=\"font-size: 18.6667px; line-height: 22.4px;\">Owner meeting / Onboarding</span></strong></p><p><span style=\"font-size: 13.3333px; line-height: 16px;\"><a href=\"https://app.jiminny.com/playback/ce4c07ed-cf31-41ba-b5b2-4c767da704a4\" target=\"_blank\">Review in Jiminny</a> ▶️</span></p><p><strong>Attendees</strong></p><ul></ul>","startTime":1778695215000,"endTime":1778698800000,"title":"Sensi.ai - Acasa Central Valley and East Bay"}} {"correlation_id":"037e52d1-e374-4570-98c9-449a8da51d21","trace_id":"a048d583-320f-4c2d-96bc-f0af5d80ac0e"}
Re-assigning to the Platform team for further investigation.
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Edit Request Type, Report a bug selected, edit...
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Firefox
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira — Work...
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jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD-6871&subProduct=jira-servicedesk...
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78974
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78975
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Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[JY-20915] Add environment-specific email domains for text relay to prevent duplicate processing - Jira
Pipelines - jiminny/app
Pipelines - jiminny/app
Unnamed Group
[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6104
NVD - cve-2026-6104
NVD - cve-2026-6722
NVD - cve-2026-6722
NVD - cve-2026-7261
NVD - cve-2026-7261
NVD - cve-2025-14179
NVD - cve-2025-14179
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
CloudWatch | us-east-2
CloudWatch | us-east-2
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Lukas Kovalik - Time Off
Lukas Kovalik - Time Off
Jiminny
Jiminny
Login | Salesforce
Login | Salesforce
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
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Zornitsa Dzhongova
raised this request
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Description
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Hi Team,
The client reports that a specific call (
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
) is not logging its information (summary and action items) into the HubSpot activity timeline, despite the call being recorded and accessible within the Jiminny platform. The client can navigate from HubSpot to the Jiminny record, but the corresponding Jiminny data is not surfacing in the HubSpot activity feed.
Open image-20260521-062032.png
Thank you, Zornitsa
Data Centre
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Edit Data Centre
US
Steps to reproduce
Steps to reproduce
More information about
Edit Steps to reproduce, edit
-
Customer type
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Edit Customer type
SMB
Actual outcome
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Edit Actual outcome
he call information (summary and action items) from Jiminny is missing from the HubSpot activity timeline.
Expected outcome
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Edit Expected outcome
Jiminny should automatically push the recording link, transcript, and AI summary to the relevant HubSpot activity timeline once the call finishes processing.
Severity level
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Edit Severity level
S2
Impact
Impact
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Edit Impact, edit
None
Root cause
Root cause
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case sensitive activity type name was not
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Cancel Root cause
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The issue seems to be related to the activity type name. There is a difference in the names of activity types inside CRM and in Jiminy.
Playbook category name in DB
: "Owner meeting / Onboarding" (lowercase 'm')
HubSpot CRM option
: "Owner Meeting / Onboarding" (uppercase 'M')
This is why we didn't manage to create activity in the error message
Error while creating engagements
The other activity that is linked to CRM was linked using auto-sync, meaning it existed in CRM before we logged it. Later, we didn't send any activity type.
I couldn't find any log about how the activity type got to the successfully logged activity in the first place.
Crm field values:
Turn on wrap
Copy as text
1
Sales Intro Meeting
2
Follow Up Meeting
3
Owner Meeting / Onboarding
4
Meet the staff
5
Educational Meeting
6
QBR
7
Monthly Meeting
Playbook categories:
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1
Sales Intro Meeting
2
Follow Up Meeting
3
Owner meeting / Onboarding
4
Meet the staff
5
Educational Meeting
6
QBR
7
Monthly Meeting
It seems that only one activity type has a different name. We have a task planned for upcoming sprints to address it.
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The summary and action items are not pushed because the activity is not logged to the CRM.
However, the issue here is exactly with the logging. The reported activity is not auto-loggable as it’s an instant invite, but when the user tried to manually log it, an error was encountered stating that the “Owner meeting / Onboarding” activity type does not exist in Hubspot:
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[2026-05-15 19:47:03] production.WARNING: [HubSpot] Error while creating engagements {"activity":"[CREDIT_CARD]-927f-4f4da2a8185c","message":"Client error: `POST https://api.hubapi.com/crm/v3/objects/meetings` resulted in a `400 Bad Request` response:
2
{\"status\":\"error\",\"message\":\"Activity type portalId=8581137 name=Owner meeting / Onboarding does not exist\",\"correlation (truncated...)
3
","engagement":{"active":true,"ownerId":"87646248","timestamp":1778868413000,"type":"MEETING","activityType":"Owner meeting / Onboarding"},"associations":{"contactIds":[],"companyIds":["54404594772"],"dealIds":["59893098030"],"ownerIds":[]},"metadata":{"meetingOutcome":"COMPLETED","internalMeetingNotes":"<p><strong><span style=\"font-size: 15px; line-height: 30px;\">Jiminny Summary:</span></strong></p><p><strong><span style=\"font-size: 18.6667px; line-height: 22.4px;\">Owner meeting / Onboarding</span></strong></p><p><span style=\"font-size: 13.3333px; line-height: 16px;\"><a href=\"https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c\" target=\"_blank\">Review in Jiminny</a> ▶️</span></p><p><strong>Attendees</strong></p><ul><li>Anushiya Bastiampillai ([EMAIL]), Client Success Manager</li><li>shaun</li></ul>","startTime":1778868413000,"endTime":1778871203000,"title":"Notetaker added by Anushiya Bastiampillai"}} {"correlation_id":"27d60400-1a12-4307-b16a-5b3193c51863","trace_id":"45ede709-24ef-4343-b9ec-9696fbee188b"}
The activity type does exist, and several activities before that and after that are logged successfully with the same activity type.
The following activities got the same error:
0b0b2d5a-ffb2-49a5-bada-cf4429874a00
f0d70aa7-b722-4e7c-a09e-8f9f6cbf9b59
Here is a successfully logged call with the same activity type from the same day:
8024fffb-2df7-4017-91f4-d9f896050248
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1
[2026-05-15 22:45:13] production.INFO: [HubSpot] Engagement manipulated (update)
2
{
3
"team": "625b6888-a5dd-4df6-9261-a6ff706d3a5d",
4
"engagementId": "109436100102",
5
"data": {
6
"meetingOutcome": "COMPLETED",
7
"internalMeetingNotes": "<p><strong><span style=\"font-size: 15px; line-height: 30px;\">Jiminny Summary:</span></strong></p><p><strong><span style=\"font-size: 18.6667px; line-height: 22.4px;\">Owner meeting / Onboarding</span></strong></p><p><span style=\"font-size: 13.3333px; line-height: 16px;\"><a href=\"https://app.jiminny.com/playback/8024fffb-2df7-4017-91f4-d9f896050248\" target=\"_blank\">Review in Jiminny</a> ▶️</span></p><p><strong>Attendees</strong></p><ul><li>Lara Hintz ([EMAIL]), Administrator</li><li>Xiomara Wilson ([EMAIL]), Client Success Manager</li><li>Xio's Fathom Notetaker</li></ul>"
8
}
9
}
It seems it’s happening randomly, as there is another failure from the 13th:
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1
[2026-05-13 19:42:33] production.WARNING: [HubSpot] Error while creating engagements {"activity":"ce4c07ed-cf31-41ba-b5b2-4c767da704a4","message":"Client error: `POST https://api.hubapi.com/crm/v3/objects/meetings` resulted in a `400 Bad Request` response:
2
{\"status\":\"error\",\"message\":\"Activity type portalId=8581137 name=Owner meeting / Onboarding does not exist\",\"correlation (truncated...)
3
","engagement":{"active":true,"ownerId":"87646248","timestamp":1778695215000,"type":"MEETING","activityType":"Owner meeting / Onboarding"},"associations":{"contactIds":[],"companyIds":["54402365273"],"dealIds":["59952860250"],"ownerIds":[]},"metadata":{"meetingOutcome":"COMPLETED","internalMeetingNotes":"<p><strong><span style=\"font-size: 15px; line-height: 30px;\">Jiminny Summary:</span></strong></p><p><strong><span style=\"font-size: 18.6667px; line-height: 22.4px;\">Owner meeting / Onboarding</span></strong></p><p><span style=\"font-size: 13.3333px; line-height: 16px;\"><a href=\"https://app.jiminny.com/playback/ce4c07ed-cf31-41ba-b5b2-4c767da704a4\" target=\"_blank\">Review in Jiminny</a> ▶️</span></p><p><strong>Attendees</strong></p><ul></ul>","startTime":1778695215000,"endTime":1778698800000,"title":"Sensi.ai - Acasa Central Valley and East Bay"}} {"correlation_id":"037e52d1-e374-4570-98c9-449a8da51d21","trace_id":"a048d583-320f-4c2d-96bc-f0af5d80ac0e"}
Re-assigning to the Platform team for further investigation.
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira — Work...
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jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD-6871&subProduct=jira-servicedesk...
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Platform Sprint 5 Q2 - Platform Team - Scrum Board Platform Sprint 5 Q2 - Platform Team - Scrum Board - Jira
[JY-20915] Add environment-specific email domains for text relay to prevent duplicate processing - Jira
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[JY-19958] Upgrade BE libraries - May - Jira
[JY-19958] Upgrade BE libraries - May - Jira
jiminny/app/backend-code - Vanta
jiminny/app/backend-code - Vanta
NVD - cve-2026-6104
NVD - cve-2026-6104
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NVD - cve-2026-6722
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NVD - cve-2026-7261
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NVD - cve-2025-14179
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
High vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Medium vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
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Low vulnerabilities identified in packages are addressed (GitHub Repo) - Vanta
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
[JY-20613] Allow owner's role to be selected when setting up a trial - Jira
Text relay
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
TypeError: Jiminny\Services\Mail\TextRelayService::setHistoryPoint(): Argument #2 ($historyPoint) must be of type int, string given, called in /home/jiminny/app/Services/Mail/TextRelayService.php on line 118 — jiminny — app
CloudWatch | us-east-2
CloudWatch | us-east-2
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20915 fix strict casting by LakyLak · Pull Request #12134 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
JY-20963 fix deleted object import by LakyLak · Pull Request #12121 · jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Lukas Kovalik - Time Off
Lukas Kovalik - Time Off
Jiminny
Jiminny
Login | Salesforce
Login | Salesforce
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Jiminny\Exceptions\EmailActivityImportException: [Email Import] Failed for InboxEmail ID: 125695762: Error: Request failed — jiminny — app
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
Invitation: All Hands - Product focus @ Tue Jun 2, 2026 11:30am - 12:30pm (GMT+3) (Lukas Kovalik) - [EMAIL] - Jiminny Mail
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
[JY-20979] Resolve PHP 8.5.5 deprications - Jira
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Zornitsa Dzhongova
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Description
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Hi Team,
The client reports that a specific call (
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c
) is not logging its information (summary and action items) into the HubSpot activity timeline, despite the call being recorded and accessible within the Jiminny platform. The client can navigate from HubSpot to the Jiminny record, but the corresponding Jiminny data is not surfacing in the HubSpot activity feed.
Open image-20260521-062032.png
Thank you, Zornitsa
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-
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SMB
Actual outcome
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he call information (summary and action items) from Jiminny is missing from the HubSpot activity timeline.
Expected outcome
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Jiminny should automatically push the recording link, transcript, and AI summary to the relevant HubSpot activity timeline once the call finishes processing.
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S2
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None
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case sensitive activity type name was not
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21 May 2026, 09:20 am
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More information about Lukas Kovalik last week Internal note Copy link to comment
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Lukas Kovalik
last week
Internal note
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The issue seems to be related to the activity type name. There is a difference in the names of activity types inside CRM and in Jiminy.
Playbook category name in DB
: "Owner meeting / Onboarding" (lowercase 'm')
HubSpot CRM option
: "Owner Meeting / Onboarding" (uppercase 'M')
This is why we didn't manage to create activity in the error message
Error while creating engagements
The other activity that is linked to CRM was linked using auto-sync, meaning it existed in CRM before we logged it. Later, we didn't send any activity type.
I couldn't find any log about how the activity type got to the successfully logged activity in the first place.
Crm field values:
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1
Sales Intro Meeting
2
Follow Up Meeting
3
Owner Meeting / Onboarding
4
Meet the staff
5
Educational Meeting
6
QBR
7
Monthly Meeting
Playbook categories:
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1
Sales Intro Meeting
2
Follow Up Meeting
3
Owner meeting / Onboarding
4
Meet the staff
5
Educational Meeting
6
QBR
7
Monthly Meeting
It seems that only one activity type has a different name. We have a task planned for upcoming sprints to address it.
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More information about Stoyan Tomov last week Internal note Copy link to comment
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The summary and action items are not pushed because the activity is not logged to the CRM.
However, the issue here is exactly with the logging. The reported activity is not auto-loggable as it’s an instant invite, but when the user tried to manually log it, an error was encountered stating that the “Owner meeting / Onboarding” activity type does not exist in Hubspot:
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1
[2026-05-15 19:47:03] production.WARNING: [HubSpot] Error while creating engagements {"activity":"[CREDIT_CARD]-927f-4f4da2a8185c","message":"Client error: `POST https://api.hubapi.com/crm/v3/objects/meetings` resulted in a `400 Bad Request` response:
2
{\"status\":\"error\",\"message\":\"Activity type portalId=8581137 name=Owner meeting / Onboarding does not exist\",\"correlation (truncated...)
3
","engagement":{"active":true,"ownerId":"87646248","timestamp":1778868413000,"type":"MEETING","activityType":"Owner meeting / Onboarding"},"associations":{"contactIds":[],"companyIds":["54404594772"],"dealIds":["59893098030"],"ownerIds":[]},"metadata":{"meetingOutcome":"COMPLETED","internalMeetingNotes":"<p><strong><span style=\"font-size: 15px; line-height: 30px;\">Jiminny Summary:</span></strong></p><p><strong><span style=\"font-size: 18.6667px; line-height: 22.4px;\">Owner meeting / Onboarding</span></strong></p><p><span style=\"font-size: 13.3333px; line-height: 16px;\"><a href=\"https://app.jiminny.com/playback/[CREDIT_CARD]-927f-4f4da2a8185c\" target=\"_blank\">Review in Jiminny</a> ▶️</span></p><p><strong>Attendees</strong></p><ul><li>Anushiya Bastiampillai ([EMAIL]), Client Success Manager</li><li>shaun</li></ul>","startTime":1778868413000,"endTime":1778871203000,"title":"Notetaker added by Anushiya Bastiampillai"}} {"correlation_id":"27d60400-1a12-4307-b16a-5b3193c51863","trace_id":"45ede709-24ef-4343-b9ec-9696fbee188b"}
The activity type does exist, and several activities before that and after that are logged successfully with the same activity type.
The following activities got the same error:
0b0b2d5a-ffb2-49a5-bada-cf4429874a00
f0d70aa7-b722-4e7c-a09e-8f9f6cbf9b59
Here is a successfully logged call with the same activity type from the same day:
8024fffb-2df7-4017-91f4-d9f896050248
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1
[2026-05-15 22:45:13] production.INFO: [HubSpot] Engagement manipulated (update)
2
{
3
"team": "625b6888-a5dd-4df6-9261-a6ff706d3a5d",
4
"engagementId": "109436100102",
5
"data": {
6
"meetingOutcome": "COMPLETED",
7
"internalMeetingNotes": "<p><strong><span style=\"font-size: 15px; line-height: 30px;\">Jiminny Summary:</span></strong></p><p><strong><span style=\"font-size: 18.6667px; line-height: 22.4px;\">Owner meeting / Onboarding</span></strong></p><p><span style=\"font-size: 13.3333px; line-height: 16px;\"><a href=\"https://app.jiminny.com/playback/8024fffb-2df7-4017-91f4-d9f896050248\" target=\"_blank\">Review in Jiminny</a> ▶️</span></p><p><strong>Attendees</strong></p><ul><li>Lara Hintz ([EMAIL]), Administrator</li><li>Xiomara Wilson ([EMAIL]), Client Success Manager</li><li>Xio's Fathom Notetaker</li></ul>"
8
}
9
}
It seems it’s happening randomly, as there is another failure from the 13th:
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1
[2026-05-13 19:42:33] production.WARNING: [HubSpot] Error while creating engagements {"activity":"ce4c07ed-cf31-41ba-b5b2-4c767da704a4","message":"Client error: `POST https://api.hubapi.com/crm/v3/objects/meetings` resulted in a `400 Bad Request` response:
2
{\"status\":\"error\",\"message\":\"Activity type portalId=8581137 name=Owner meeting / Onboarding does not exist\",\"correlation (truncated...)
3
","engagement":{"active":true,"ownerId":"87646248","timestamp":1778695215000,"type":"MEETING","activityType":"Owner meeting / Onboarding"},"associations":{"contactIds":[],"companyIds":["54402365273"],"dealIds":["59952860250"],"ownerIds":[]},"metadata":{"meetingOutcome":"COMPLETED","internalMeetingNotes":"<p><strong><span style=\"font-size: 15px; line-height: 30px;\">Jiminny Summary:</span></strong></p><p><strong><span style=\"font-size: 18.6667px; line-height: 22.4px;\">Owner meeting / Onboarding</span></strong></p><p><span style=\"font-size: 13.3333px; line-height: 16px;\"><a href=\"https://app.jiminny.com/playback/ce4c07ed-cf31-41ba-b5b2-4c767da704a4\" target=\"_blank\">Review in Jiminny</a> ▶️</span></p><p><strong>Attendees</strong></p><ul></ul>","startTime":1778695215000,"endTime":1778698800000,"title":"Sensi.ai - Acasa Central Valley and East Bay"}} {"correlation_id":"037e52d1-e374-4570-98c9-449a8da51d21","trace_id":"a048d583-320f-4c2d-96bc-f0af5d80ac0e"}
Re-assigning to the Platform team for further investigation.
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira — Work...
|
jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD jiminny.atlassian.net/browse/SRD-6871?issueKey=SRD-6871&subProduct=jira-servicedesk...
|
78976
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